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Amazon Telehealth Jobs (NOW HIRING)

OpenLoop Health, Inc

Patient Experience Specialist II

$19.25 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market ... Proficiency with Slack, Zoho (or other CRM/ticketing systems), EMRs, Amazon Connect, and online ...

Kaiser Permanente Medical Foundation

$279K - $328K/yr

  • Medical

  • Retirement

  • PTO

Ideal candidates will have experience with telehealth and digital health--or the flexibility to ... like Amazon, Microsoft, Boeing, Starbucks, and more--creating unmatched career possibilities.

General Medicine

Virtual Physician

Founded by the innovators behind PillPack (acquired by Amazon Health), General Medicine is a ... This is not high-volume, protocol-driven telehealth -- clinicians remain involved in guiding ...

LifeMD

Pharmacy Technician

Lancaster, PA · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About Us LifeMD is a leading provider of virtual primary care, telehealth, and specialized ... Kitting/preparing inventory needs for the pharmacy and Amazon * Any other duties assigned by a ...

LifeMD

Pharmacy Technician

Lancaster, PA · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About Us LifeMD is a leading provider of virtual primary care, telehealth, and specialized ... Kitting/preparing inventory needs for the pharmacy and Amazon * Any other duties assigned by a ...

LifeMD

Pharmacy Technician

Lancaster, PA · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About Us LifeMD is a leading provider of virtual primary care, telehealth, and specialized ... Kitting/preparing inventory needs for the pharmacy and Amazon * Any other duties assigned by a ...

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Amazon Telehealth information

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$6

$115

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How much do amazon telehealth jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for amazon telehealth in the United States is $115.14, according to ZipRecruiter salary data. Most workers in this role earn between $101.92 and $153.12 per hour, depending on experience, location, and employer.

What is an Amazon Telehealth?

An Amazon Telehealth job involves providing virtual healthcare services, such as remote patient consultations, medical advice, and care coordination through Amazon's telehealth platform. These roles may include positions for doctors, nurse practitioners, therapists, or customer support specialists assisting with healthcare-related inquiries. Employees use technology to connect with patients, ensuring accessibility and convenience for healthcare services. Responsibilities vary depending on the role but typically focus on delivering high-quality virtual care.

What does an Amazon Telehealth professional do?

A typical day as an Amazon Telehealth professional involves conducting virtual consultations, assessing patient needs, documenting care in electronic health records, and collaborating with other medical team members to coordinate follow-up care. You’ll primarily work remotely, communicating with patients via secure video or chat platforms, which allows flexibility and a technology-driven workflow. Team meetings and ongoing training sessions are common to keep you current with Amazon’s protocols and telehealth best practices. The role emphasizes autonomy, adaptability, and a commitment to providing high-quality patient care in a fast-paced, innovative environment.

What are the key skills and qualifications needed to thrive in the Amazon Telehealth position?

To thrive in an Amazon Telehealth role, you need a background in healthcare or clinical services, familiarity with telemedicine practices, and appropriate professional licensure (such as RN, NP, or MD, depending on the position). Experience with telehealth platforms, electronic health record (EHR) systems, and digital communication tools is typically required. Outstanding communication, problem-solving skills, and the ability to build rapport with patients remotely are key soft skills. These capabilities ensure effective, high-quality care delivery in a virtual setting while meeting Amazon’s standards for efficiency and customer satisfaction.

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What cities are hiring for Amazon Telehealth jobs?

Cities with the most Amazon Telehealth job openings:

What are the most commonly searched types of Amazon Telehealth jobs?

The most popular types of Amazon Telehealth jobs are:

What states have the most Amazon Telehealth jobs?

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Amazon Telehealth jobs near you
Infographic showing various Amazon Telehealth job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 68% In-person, and 32% Remote job distribution, with an average salary of $239,485 per year, or $115.1 per hour.

Patient Experience Specialist II

OpenLoop Health, Inc

Remote

$19.25 - $26/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

About OpenLoop
OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.
Patient Experience Specialist II
About The Role:
OpenLoop is seeking a compassionate and detail-oriented Patient Experience Specialist II to join our team remotely. In this role, you will be responsible for monitoring and managing client-facing support channels while resolving high-priority patient concerns. You'll handle complex and sensitive escalations with empathy and professionalism across multiple platforms, including issues related to medications, provider or staff interactions, billing, and more.
The ideal candidate is a strong communicator, highly organized, and experienced in healthcare operations. You should be comfortable navigating support systems and tools to deliver timely, empathetic, and effective solutions that improve the patient experience.
What You'll Do:
  • Actively monitor and engage in Slack channels used by internal support teams to address patient-facing concerns in real time.
  • Investigate and resolve service related concerns, via phone or Zoho tickets, ensuring accurate tracking and effective resolution through collaboration with internal stakeholders
  • Address reviews on platforms like Trustpilot, Google Reviews, and similar public forums.
  • Conduct outbound calls and emails to follow up on escalated cases, provide status updates, or resolve outstanding concerns with clarity and empathy. Remain HIPAA compliant at all times.
  • Answer inbound calls that have been escalated from our inbound phone agents to provide a higher level of resolution and support to patients.
  • Work closely with clinical and non-clinical staff (e.g., CMAs, RNs, inbound support) to gain context and ensure a cohesive resolution path for the patient.
  • Other duties assigned.

Who You Are:
  • 3-5 years of experience in customer service, preferably within a telemedicine or digital health environment.
  • Proven ability to manage sensitive or escalated conversations with professionalism and emotional intelligence.
  • Working knowledge of HIPAA regulations and experience handling PHI (Protected Health Information) in a compliant manner is a plus.
  • Proficiency with Slack, Zoho (or other CRM/ticketing systems), EMRs, Amazon Connect, and online review management tools.
  • Ability to multitask and navigate multiple platforms, channels, etc, while prioritizing tasks.
  • Excellent verbal and written communication skills.
About OpenLoop
OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring healing anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.
Our Benefits
In addition, for salaried positions you would also be eligible for:
  • Medical, Dental, and Vision plans
  • Flexible Spending/Health Savings Accounts
  • Flexible PTO
  • 401(k) + Company Match
  • Life Insurance, Pet insurance, and more

Our Company
We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.
Sound like a good fit? We'd love to meet you.

Apply