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Amazon Support Engineer Jobs in Seattle, WA (NOW HIRING)

Amazon's ITS Support Engineers are dedicated, dependable and customer focused, owning the overall IT experience. They guarantee our employees have the tools and resources they need to be successful ...

Amazon's ITS Support Engineers are dedicated, dependable and customer focused, owning the overall IT experience. They guarantee our employees have the tools and resources they need to be successful ...

Amazon's ITS Support Engineers are dedicated, dependable and customer focused, owning the overall IT experience. They guarantee our employees have the tools and resources they need to be successful ...

Amazon's ITS Support Engineers are dedicated, dependable and customer focused, owning the overall IT experience. They guarantee our employees have the tools and resources they need to be successful ...

Executive Support Engineers work with Amazon Senior Leadership teams to support their IT services. Our customers require timely, accurate, and professional support to minimize downtime and disruption.

Client Support Engineer

Seattle, WA · On-site +1

$130K - $150K/yr

About the Job We're seeking a Client Support Engineer to drive technical execution across the end ... Business technology expertise working across vendor systems (Pendo, Amazon Redshift, Intercom)

Client Support Engineer

Seattle, WA · Remote

$130K - $150K/yr

About the Job We're seeking a Client Support Engineer to drive technical execution across the end ... Business technology expertise working across vendor systems (Pendo, Amazon Redshift, Intercom)

Data Engineer, PXT Central Science

Seattle, WA · On-site

$130K - $156K/yr

This is a rare chance to see your code directly shape how Amazon supports its workforce, spanning ... Its engineering teams take science-driven insights and models - spanning areas like benefits ...

Showing results 21-40

Amazon Support Engineer information

See Seattle, WA salary details

$18

$45

$77

How much do amazon support engineer jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for amazon support engineer in Seattle, WA is $45.37, according to ZipRecruiter salary data. Most workers in this role earn between $33.65 and $53.08 per hour, depending on experience, location, and employer.

What is an Amazon Support Engineer?

Amazon Support Engineers are IT professionals responsible for maintaining the reliability and performance of Amazon’s technology infrastructure. They diagnose, troubleshoot, and resolve technical issues related to Amazon’s products and services, such as AWS, e-commerce platforms, and internal systems. Support Engineers work closely with development teams, monitor system health, and ensure high availability for customers. They also create documentation, automate repetitive tasks, and may participate in on-call rotations to provide 24/7 support. Their role is critical in minimizing downtime and ensuring smooth operations across Amazon’s global platforms.

How does an Amazon Support Engineer typically collaborate with software development and operations teams?

Amazon Support Engineers work closely with both software development and operations teams to troubleshoot production issues, deploy updates, and improve system reliability. They often participate in daily stand-ups, incident reviews, and cross-team meetings to ensure clear communication and quick resolution of technical problems. This collaboration helps ensure that products and services run smoothly, and support engineers often act as a bridge between technical and non-technical teams, translating issues and solutions effectively.

What are the key skills and qualifications needed to thrive as an Amazon Support Engineer, and why are they important?

To thrive as an Amazon Support Engineer, you need a strong background in computer science, troubleshooting, and system administration, typically supported by a relevant degree or equivalent experience. Familiarity with AWS services, Linux/Unix environments, scripting languages, and ticketing systems like Jira is commonly required. Excellent problem-solving skills, clear communication, and a customer-centric mindset help you stand out in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and seamless operation of Amazon's services.

What is the difference between Amazon Support Engineer vs Amazon Technical Support Specialist?

AspectAmazon Support EngineerAmazon Technical Support Specialist
Required CredentialsTypically requires a bachelor's degree in IT, Computer Science, or related fields; certifications like CompTIA or Cisco are a plusOften requires similar technical certifications; may have less emphasis on formal degrees
Work EnvironmentSupports Amazon's cloud services, e-commerce platform, and internal systems; often involves troubleshooting hardware/software issuesProvides customer support for Amazon products and services, primarily via phone, chat, or email
Employer & Industry UsageCommonly employed by Amazon in technical and cloud support rolesEmployed by Amazon in customer support roles

Amazon Support Engineers focus on technical troubleshooting, system support, and infrastructure, often working behind the scenes. In contrast, Amazon Technical Support Specialists primarily assist customers directly with product and service issues. Both roles require technical knowledge, but the Support Engineer role tends to involve more technical problem-solving and system management.

Is support engineer a good career?

A support engineer, such as an Amazon Support Engineer, plays a key role in resolving technical issues for customers and maintaining system functionality. It often requires strong problem-solving skills, technical knowledge, and communication abilities, with opportunities for career growth into senior or specialized roles. The job can be stable and rewarding for those interested in technology and customer service.

What are popular job titles related to Amazon Support Engineer jobs in Seattle, WA?

For Amazon Support Engineer jobs in Seattle, WA, the most frequently searched job titles are:

What cities near Seattle, WA are hiring for Amazon Support Engineer jobs?

Cities near Seattle, WA with the most Amazon Support Engineer job openings:

Infographic showing various Amazon Support Engineer job openings in Seattle, WA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $94,377 per year, or $45.4 per hour.

Product Support Engineer

Amaze Systems Inc.

Bellevue, WA • On-site

Contractor

Re-posted 26 days ago


Job description

AWS Senior Data Lead with Glue, SQL, Python
Job Summary
The Senior Technical Lead will be responsible for overseeing and leading technical projects related to Amazon Glue, SQL, Python, DevOps Solutions, and Snowflake. The role involves ensuring the successful development, implementation, and integration of these technologies to meet business objectives and enhance overall technical capabilities. (1.) Key Responsibilities
1. Provide technical leadership and guidance on projects involving amazon glue, sql, python, devops solutions, and snowflake.
2. Design and develop robust solutions using amazon glue for data integration and etl processes.
3. Utilize sql for database management and querying to support various data initiatives.
4. Develop and maintain scalable python applications to automate processes and enhance data workflows.
5. Implement and manage devops solutions to streamline deployment and ensure continuous integration and delivery.
6. Work with snowflake to design and optimize data warehousing solutions for improved analytics and reporting.
7. Collaborate with cross functional teams to drive technical innovation and best practices in line with business goals.
Skill Requirements
1. Proficiency in amazon glue for etl processes and data integration.
2. Strong understanding of sql for database management and querying.
3. Advanced knowledge of python programming for automation and application development.
4. Experience with devops solutions for continuous integration and delivery.
5. Familiarity with snowflake for data warehousing and analytics.
6. Excellent problem-solving skills and ability to troubleshoot technical issues efficiently.
7. Strong communication and leadership abilities to effectively lead technical teams and collaborate with stakeholders.
Certifications: Relevant certifications in Amazon Glue, SQL, Python, DevOps Solutions, or Snowflake are a plus.
Product Support Engineer
Location: Bellevue, WA
Remote(OK) Local candidates.
Please look for 8-15 years of experience profiles.
Knowledge of AWS, Varicent ICM, ETL, SQL based technologies
Basic qualifications:

  • 5+ years of software development, or 5+ years of technical support experience
  • Experience troubleshooting and debugging technical systems
  • Experience troubleshooting and documenting findings
  • Bachelor's degree in computer science, Engineering, or a related technical field, or equivalent work experience
  • Knowledge of AWS, Varicent ICM, ETL, SQL based technologies
  • Demonstrable understanding of web services, data systems, technical workflows, and software development lifecycle


Preferred Qualifications:

  • 5+ years of software development, or 5+ years of technical support experience
  • Experience on ETL based system, SQL
  • Experience using AWS tools, including AWS CloudWatch, AWS S3, AWS EMR, AWS Lambda, AWS Glue, AWS Athena.
  • Experience on Varicent, SAP Callidus, HANA (optional)
  • Experience supporting large-scale enterprise applications (whether internal or external facing)
  • Experience on Security, SOX Compliance regulations.
  • 2+ years of experience writing SQL queries, scripts in programming languages such as Java, Python, etc.
  • Well versed on ITIL processes.
  • Well Versed on Agile software processes and methodologies.
  • Good written and communication skills.
  • Cross team co-ordination skills to resolve issues.
  • Knowledge on networking concepts.
Ability to identify performance issues in enterprise application

Amaze Systems logo

About Amaze Systems

Sourced by ZipRecruiter

We strive to be the very best in our industry. We're the Best IT Specialists. We value our clients and their trust in us and hence, Our IT & Web Consultants don't hesitate to move mountains to give them high quality & innovative digital strategies, without resting, till they get the brand of their dreams. Our impeccable digital executions has helped several businesses multiply and increase their business enquiries substantially over years making us one of the most preferred online partners.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Dallas, TX, US

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