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Amazon Spanish Customer Service Jobs (NOW HIRING)

Londen Insurance Group

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Bilingual - Spanish Customer Service Representative

Phoenix, AZ · On-site

$23/hr

Our objective in the Spanish Department is to provide superb customer service to our policyholders and agents, build relationships and create positive interactions, most of the time in Spanish. Our ...

Foundever

$19/hr

Bilingual Spanish/ English Customer Service Representative Te gusta ayudar a los demas? Eres fluido en ingles y espanol? Join our dynamic team at Foundever in Fort Smith, AR where every interaction ...

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Amazon Spanish Customer Service information

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How much do amazon spanish customer service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for amazon spanish customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an Amazon Spanish Customer Service?

An Amazon Spanish Customer Service job involves assisting Spanish-speaking customers with their inquiries, orders, and issues related to Amazon’s products and services. Representatives communicate via phone, chat, or email to resolve customer concerns efficiently. The role requires strong communication skills, problem-solving abilities, and a customer-focused attitude. Fluency in Spanish and proficiency in English are typically required.

What are the typical daily responsibilities of an Amazon Spanish Customer Service representative?

As an Amazon Spanish Customer Service representative, your daily responsibilities include responding to customer inquiries via phone, chat, or email in both Spanish and English, assisting with order issues, returns, or account questions. You'll troubleshoot problems, escalate complex cases to specialized teams, and ensure each interaction is handled professionally and efficiently. Collaboration with team members and ongoing training are common, as Amazon values continuous improvement and knowledge sharing. This dynamic role requires balancing multiple tasks while prioritizing customer satisfaction.

What are the key skills and qualifications needed to thrive in the Amazon Spanish Customer Service position?

To succeed as an Amazon Spanish Customer Service representative, fluency in Spanish and English, excellent communication skills, and prior experience in customer support are essential qualifications. Familiarity with CRM software, ticketing systems, and Amazon’s internal support platforms is often required. Strong problem-solving abilities, patience, and a customer-focused attitude are valuable soft skills in this role. These competencies ensure effective resolution of customer inquiries and contribute to a positive shopping experience for Spanish-speaking customers.

Does Amazon have customer service in Spanish?

Amazon offers customer service in Spanish for its Spanish-speaking customers, and many customer service roles, including Amazon Spanish Customer Service positions, require fluency in Spanish. These roles often involve communicating with customers via phone, chat, or email in Spanish to assist with orders, returns, and account issues.
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Amazon Spanish Customer Service jobs near you
Infographic showing various Amazon Spanish Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Bilingual (Spanish) Customer Service Rep

Altegra Health

Fort Lauderdale, FL • On-site

$14.75 - $18.50/hr

Other

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Bilingual (Spanish) Customer Service Rep

On March 1, 2017 McKesson Corporation and Change Healthcare Holdings, Inc., formed a new healthcare information technology company, setting an exciting course for the future. The entity combined substantially all of Change Healthcare's business and the majority of McKesson Technology Solutions into the new company.

Our culture is guided by our core values which are woven into the fabric of every aspect of our company; Pursue Purpose, Champion Innovation, Earn Trust, Be Agile, and Include All.

Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!

Job Description

We offer a full-time position as a Member Services/Sr. Customer Service Rep at our Weston, Florida office. The position reports to the Advocate Supervisor in the Member Services division. Our Sr. Customer Service Reps are professionals who interact with health plan members through outbound and inbound telephonic contact to complete various intake services.

Responsibilities:

  • Interact with health plan members through outbound and inbound telephonic contact to review and assess health plan member's eligibility for services.
  • Achieve individual growth and production goals.
  • Contribute to the department's success by succeeding at departmental and quality metrics.
  • Review correspondences and/or inquiries from the health plan members to determine needs and fast track highly qualified cases.
  • Acknowledge, follow-up, and close out correspondence and/or inquiries as assigned.
  • Stay informed with current knowledge of state and federal regulatory requirements.
  • Comply with all company and department operational guidelines and policies.
  • Participate in Altegra Health staff and operational development programs as assigned.
Qualifications
  • Business demeanor and skills with the ability to communicate effectively (verbal, written and listening skills).
  • Ability to successfully market, sell, and promote company services in an outbound call center (production driven) environment.
  • Professional behavior with courteous, polite and energetic qualities.
  • High commitment to accuracy, high quality work, and detail-oriented.
  • Must be driven and motivated to exceed individual and team goals.
  • Able to learn and adapt to changing environments, applications and software.
  • Experience with the health care industry. Prefer general knowledge of Medicare, Medicaid, and Managed Care.
  • Knowledge of MS Word, Excel and PowerPoint.
  • Bilingual is a plus (English/Spanish).
  • Must be able to work Monday - Friday in one of the following shifts: 11am - 8pm.
Additional Information

Change Healthcare is one of the largest, independent healthcare technology companies in the United States. We are a key catalyst of a value-based healthcare system – working alongside our customers and partners to accelerate the journey towards improved lives and healthier communities.

We provide software and analytics, network solutions and technology-enabled services that help our customers obtain actionable insights, exchange mission-critical information, control costs, optimize revenue opportunities, increase cash flow and effectively navigate the shift to value-based healthcare. Our solutions enable improved efficiencies and insights for all major stakeholders across the healthcare system, including commercial and governmental payers, employers, hospitals, physicians and other providers, laboratories and consumers.

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