ZipRecruiter

Log In

1

Amazon Scrum Master Jobs (NOW HIRING)

CGI Inc.

Senior Program Manager

Reston, VA · On-site

$120K - $121K/yr

PMP, PMI ACP, Scrum Master, or other project management certifications are preferred but not ... Amazon Web Services Cloud * Communication * Kanban * Program Management * Waterfall Model * SCRUM ...

New

Deloitte

Project Manager

Los Angeles, CA · On-site

Scrum Master certification * Experience supporting large-scale cloud transformation programs ... Experience with Amazon Web Services, Microsoft Azure, or Google Cloud Platform environments For ...

Thales

Software Development Engineer in Test

San Jose, CA · Hybrid

$58.50 - $75.50/hr

Scrum Master certification desirable * Cloud: Amazon AWS, Azure, GCP, Open Stack, SaaS, PaaS * Virtualization: VMWare products, Xen, KVM, VirtualBox, Hyper-V * Server: IIS, Active Directory, Apache ...

J5 Consulting

Database Developer

Chantilly, VA · On-site

Demonstrated experience with Amazon Web Services (AWS) and MS Azure cloud technologies ... Demonstrated experience performing as an Agile Scrum Master. Highly Desired Skills and Demonstrated ...

J5 Consulting

Systems Engineer

Chantilly, VA · On-site

Demonstrated experience performing as an Agile Scrum Master. * Demonstrated experience translating ... Demonstrated experience with Amazon Web Services (AWS) and MS Azure cloud technologies.

Deloitte

Project Manager

Los Angeles, CA · On-site

Scrum Master certification * Experience supporting large-scale cloud transformation programs ... Experience with Amazon Web Services, Microsoft Azure, or Google Cloud Platform environments For ...

next page

Showing results 1-20

All JobsAmazon Scrum Master Jobs

Amazon Scrum Master information

See salary details

$12

$58

$81

How much do amazon scrum master jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for amazon scrum master in the United States is $58.02, according to ZipRecruiter salary data. Most workers in this role earn between $49.52 and $66.11 per hour, depending on experience, location, and employer.

What does a typical day look like for an Amazon Scrum Master?

A typical day for an Amazon Scrum Master involves facilitating daily stand-ups, sprint planning, reviews, and retrospectives, as well as removing any impediments that block the team's progress. You’ll work closely with developers, product owners, and other stakeholders to ensure transparency and alignment on project goals. In addition to tracking key metrics and progress using tools like Jira, you’ll coach the team in Agile best practices and foster a culture of continuous improvement. Collaboration is frequent, and you’re often called on to mediate discussions and help prioritize feature delivery in Amazon’s fast-paced environment.

What are the key skills and qualifications needed to thrive in the Amazon Scrum Master position, and why are they important?

To succeed as an Amazon Scrum Master, you need a solid understanding of Agile methodologies, practical experience leading Scrum teams, and a relevant bachelor’s degree, often supported by Scrum Master certification (CSM or PSM). Familiarity with project management tools like Jira, Confluence, and version control systems is common in this environment. Exceptional communication, facilitation, conflict-resolution, and coaching skills help you guide teams and foster continuous improvement. These abilities ensure efficient project delivery, promote team collaboration, and align development work with Amazon’s high standards and rapid pace.

What is an Amazon Scrum Master job?

An Amazon Scrum Master is responsible for facilitating Agile development processes within Amazon teams. They ensure teams follow Scrum practices, remove impediments, and foster collaboration between developers, product owners, and stakeholders. Their goal is to enhance productivity, ensure timely delivery, and continuously improve workflow efficiency. The role requires strong communication, leadership, and problem-solving skills to support Agile methodologies in a fast-paced environment like Amazon.

More about Amazon Scrum Master jobs
What cities are hiring for Amazon Scrum Master jobs? Cities with the most Amazon Scrum Master job openings:
What are the most commonly searched types of Amazon Scrum Master jobs? The most popular types of Amazon Scrum Master jobs are:
What states have the most Amazon Scrum Master jobs? States with the most job openings for Amazon Scrum Master jobs include:
What job categories do people searching Amazon Scrum Master jobs look for? The top searched job categories for Amazon Scrum Master jobs are:
Amazon Scrum Master jobs near you
Infographic showing various Amazon Scrum Master job openings in the United States as of July 2026, with employment types broken down into 40% Full Time, and 60% Contract. Highlights an 100% In-person job distribution, with an average salary of $120,688 per year, or $58 per hour.
Product Manager with Amazon Connect- R01566925

Product Manager with Amazon Connect- R01566925

Brillio

Saint Louis, MO

$75 - $80/hr

Contractor

Posted 22 days ago

Job description

About Brillio:

Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction.
Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work certification year after year.

Consultant
Primary Skills
  • CSPO
Specialization
  • Product Management: Senior Software Development Manager
Job requirements

Product Manager, Contact Center Modernization (Amazon Connect Migration - Healthcare Payer)

Location: St. Louis, MO / Dallas, TX / New York, NY- Hybrid 

Position Summary

  • We are seeking a seasoned Senior Product Manager to lead the strategic migration of our legacy contact center platforms (e.g., Avaya) to Amazon Connect, with a specific focus on healthcare payer operations. This role will be responsible for delivering scalable, cloud-native, and intelligent contact center solutions that enhance member and provider engagement, improve operational efficiency, and ensure compliance with healthcare industry standards.
  • The ideal candidate will have a strong background in healthcare payer environments, deep experience with contact center technologies, and a proven ability to drive digital transformation initiatives in regulated industries.

Key Responsibilities

  • Lead the end-to-end migration of legacy contact center systems (e.g., Avaya, Cisco) to Amazon Connect, from discovery and planning through execution and rollout.
  • Define and execute the product strategy and roadmap for contact center modernization, aligning with enterprise goals, user needs, and compliance requirements.
  • Collaborate with IT, telephony/voice infrastructure teams, business operations, clinical teams, and customer service leadership to define functional and technical requirements.
  • Serve as the primary voice of the customer (members, providers, internal users) in developing contact center features, IVR flows, routing logic, and integration with downstream systems (e.g., CRMs, case management tools, claims systems).
  • Evaluate and optimize customer journeys across voice and digital channels (chat, SMS, email), ensuring seamless and empathetic support experiences.
  • Leverage AWS ecosystem tools (e.g., Lex, Lambda, Connect Flows, Contact Lens) to enable smart routing, automation, sentiment analysis, and real-time analytics.
  • Develop and track key KPIs and performance metrics (e.g., average handle time, NPS, first call resolution, abandonment rates) to ensure quality and efficiency.
  • Own vendor relationships, contracting, and governance for telephony, transcription, workforce management, and analytics tools.
  • Champion agile methodologies, backlog prioritization, and sprint execution across cross-functional teams.
  • Drive change management, training, and adoption strategies across operational teams to ensure successful platform transition.

Required Qualifications

  • 7+ years of product management experience, with at least 3 years leading initiatives in contact center platforms or voice automation within a healthcare payer setting.
  • Strong understanding of healthcare call center operations, including member services, provider support, care management, and utilization review.
  • Proven experience with Amazon Connect migration projects, including integration with AWS services, telephony architecture, and IVR design.
  • Solid knowledge of HIPAA, PHI handling, and security best practices in cloud communications.
  • Experience with voice UX, IVR design, and contact center reporting/analytics.
  • Strong business and technical acumen with the ability to translate complex requirements into clear user stories and product features.
  • Demonstrated success influencing cross-functional teams, executive stakeholders, and vendor partners.
  • Expertise in agile frameworks, especially SAFe or Scrum, and tools like JIRA, Confluence, and Productboard.

Education

  • Bachelor's degree in Computer Science, Information Systems, Healthcare Administration, or related field required.
  • Master's degree or certifications in Product Management, Cloud Technologies (especially AWS), or Healthcare IT preferred.

Preferred Experience

  • Direct experience with Amazon Connect, Avaya, Genesys, or Cisco telephony platforms and their migration to cloud-based enviro
$75 - $80 an hour

Know more about Brillio : https://www.brillio.com/join-us/

PPE: https://www.brillio.com/platform-and-product-engineering/


Equal Employment Opportunity Declaration
Brillio is an equal opportunity employer to all, regardless of age, ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation. 

#LI-PS1


 
Know what it's like to work and grow at Brillio: Click here
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
apply for this job

Apply