AZ · On-site
Key job responsibilities Provide prompt, efficient, detailed service by engaging directly with Ring's customers Serve as a voice and advocate for customers when concerns are surfaced Work with ...
AZ · On-site
Key job responsibilities Provide prompt, efficient, detailed service by engaging directly with Ring's customers Serve as a voice and advocate for customers when concerns are surfaced Work with ...
Key job responsibilities Provide prompt, efficient, detailed service by engaging directly with Ring's customers Serve as a voice and advocate for customers when concerns are surfaced Work with ...
... including Ring, Blink and eero. The Amazon Offline Retail team is the group responsible for ... and customers to intake insights to improve products and services and drive decisions at the ...
... cloud services that will be used by millions of Ring customers. This position gives you the ... larger Amazon ecosystem. You will work with streaming video, event handling, large scale ...
... cloud services that will be used by millions of Ring customers. This position gives you the ... larger Amazon ecosystem. You will work with streaming video, event handling, large scale ...
AZ · On-site
... including Ring, Blink and eero. The Amazon Offline Retail team is the group responsible for ... and customers to intake insights to improve products and services and drive decisions at the ...
AZ · On-site
Key job responsibilities Provide prompt, efficient, detailed service by engaging directly with Ring's customers Serve as a voice and advocate for customers when concerns are surfaced Work with ...
... cloud services that will be used by millions of Ring customers. This position gives you the ... larger Amazon ecosystem. You will work with streaming video, event handling, large scale ...
... cloud services that will be used by millions of Ring customers. This position gives you the ... larger Amazon ecosystem. You will work with streaming video, event handling, large scale ...
Amazon's Ring is looking for a highly energetic, detail-oriented, customer-centric and technically-savvy Quality Assurance Engineer to test the E-commerce Websites and mobile applications of Ring.
Amazon's Ring is looking for a highly energetic, detail-oriented, customer-centric and technically-savvy Quality Assurance Engineer to test the E-commerce Websites and mobile applications of Ring.
... cloud services that will be used by millions of Ring customers. This position gives you the ... larger Amazon ecosystem. You will work with streaming video, event handling, large scale ...
... cloud services that will be used by millions of Ring customers. This position gives you the ... larger Amazon ecosystem. You will work with streaming video, event handling, large scale ...
... Amazon's Ring/Blink Team? - Work on products used by millions of customers daily - Collaborate with world-class engineers in a supportive, innovative environment - Access to leading-edge tools and ...
... Amazon's Ring/Blink Team? - Work on products used by millions of customers daily - Collaborate with world-class engineers in a supportive, innovative environment - Access to leading-edge tools and ...
... cloud services that will be used by millions of Ring customers. This position gives you the ... larger Amazon ecosystem. You will work with streaming video, event handling, large scale ...
... cloud services that will be used by millions of Ring customers. This position gives you the ... larger Amazon ecosystem. You will work with streaming video, event handling, large scale ...
Amazon's Ring is looking for a highly energetic, detail-oriented, customer-centric and technically-savvy Quality Assurance Engineer to test the E-commerce Websites and mobile applications of Ring.
Amazon's Ring is looking for a highly energetic, detail-oriented, customer-centric and technically-savvy Quality Assurance Engineer to test the E-commerce Websites and mobile applications of Ring.
... cloud services that will be used by millions of Ring customers. This position gives you the ... Ring is an Amazon company. For more information, visit www.ring.com. With Ring, you're always home.
... cloud services that will be used by millions of Ring customers. This position gives you the ... Ring is an Amazon company. For more information, visit www.ring.com. With Ring, you're always home.
Senior Product Marketing Manager, Ring & Blink Subscriptions, Ring Customer Experience & Engagement
Hawthorne, CA · On-site
$123K - $161K/yr
... services that bring those devices to life. As subscriptions become a core part of how customers ... Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final ...
Senior Product Marketing Manager, Ring & Blink Subscriptions, Ring Customer Experience & Engagement
Hawthorne, CA · On-site
$123K - $161K/yr
... services that bring those devices to life. As subscriptions become a core part of how customers ... Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final ...
... cloud services that will be used by millions of Ring customers. This position gives you the ... Ring is an Amazon company. For more information, visit www.ring.com. With Ring, you're always home.
... cloud services that will be used by millions of Ring customers. This position gives you the ... Ring is an Amazon company. For more information, visit www.ring.com. With Ring, you're always home.
Product Manager - Technical, AI Voice, Ring & Blink Customer Service Technology
Hawthorne, CA · On-site
$169K - $196K/yr
... power Ring and Blink's customer service organization. We operate at the intersection of ... Own the technical and commercial relationship with external vendors Partner with Amazon Connect ...
Product Manager - Technical, AI Voice, Ring & Blink Customer Service Technology
Hawthorne, CA · On-site
$169K - $196K/yr
... power Ring and Blink's customer service organization. We operate at the intersection of ... Own the technical and commercial relationship with external vendors Partner with Amazon Connect ...
Product Manager - Technical, AI Voice, Ring & Blink Customer Service Technology
Hawthorne, CA · On-site
$169K - $196K/yr
... power Ring and Blink's customer service organization. We operate at the intersection of ... Own the technical and commercial relationship with external vendors Partner with Amazon Connect ...
Product Manager - Technical, AI Voice, Ring & Blink Customer Service Technology
Hawthorne, CA · On-site
$169K - $196K/yr
... power Ring and Blink's customer service organization. We operate at the intersection of ... Own the technical and commercial relationship with external vendors Partner with Amazon Connect ...
Amazon's Ring is looking for a highly energetic, detail-oriented, customer-centric and technically ... customer service; and follow all federal, state, and local laws and Company policies. Criminal ...
Amazon's Ring is looking for a highly energetic, detail-oriented, customer-centric and technically ... customer service; and follow all federal, state, and local laws and Company policies. Criminal ...
... online services on tight deadlines Amazon is an equal opportunity employer and does not ... Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you ...
... online services on tight deadlines Amazon is an equal opportunity employer and does not ... Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you ...
Amazon Ring Customer Service information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do amazon ring customer service jobs pay per hour?
As of Sep 4, 2026, the average hourly pay for amazon ring customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
What is Amazon Ring Customer Service?
Amazon Ring Customer Service is a support team dedicated to assisting customers with issues related to Ring products, such as video doorbells, security cameras, and alarm systems. They help with device setup, troubleshooting technical problems, billing inquiries, and warranty claims. The service is available through various channels, including phone, chat, and email, ensuring customers get timely and effective assistance. Ring Customer Service aims to provide a smooth user experience and resolve any issues customers might encounter with their Ring devices.
What are the key skills and qualifications needed to thrive as an Amazon Ring Customer Service representative?
To excel as an Amazon Ring Customer Service representative, you need strong problem-solving abilities, excellent communication skills, and a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and Ring device troubleshooting tools is typically required. Patience, empathy, and adaptability help create positive customer interactions and resolve issues efficiently. These skills are crucial for delivering high-quality support, maintaining customer satisfaction, and upholding the company's reputation.
What are some common challenges faced by Amazon Ring Customer Service representatives, and how are they supported in overcoming them?
Amazon Ring Customer Service representatives often encounter challenges such as troubleshooting technical issues remotely, addressing security concerns, and managing high call volumes, especially during peak periods or device launches. To help overcome these challenges, representatives receive comprehensive training on Ring products, access to a robust knowledge base, and real-time support from technical specialists. Team leads and supervisors are available to provide guidance, and regular coaching sessions help employees continuously improve their problem-solving and customer interaction skills.
What is the difference between Amazon Ring Customer Service vs Amazon Customer Service?
| Aspect | Amazon Ring Customer Service | Amazon Customer Service |
|---|---|---|
| Credentials | Customer service experience, technical knowledge of Ring products | Customer service experience, familiarity with Amazon platform |
| Work Environment | Remote or call center, focused on Ring devices and services | Remote or call center, broader Amazon product and service support |
| Industry Usage | Specific to Ring smart home security products | General support across Amazon's marketplace and services |
| Search/Comparison Intent | Differences in roles, responsibilities, and skills | Comparison of support scope and job requirements |
Amazon Ring Customer Service focuses on supporting Ring smart home security products, requiring technical knowledge of these devices. Amazon Customer Service covers a broader range of Amazon products and services, with a wider scope of support. Both roles involve customer interaction, but the specific product focus and technical expertise differ.
Does Amazon Ring Customer Service hire remote customer service agents?
Amazon Ring Customer Service roles often offer remote customer service agent positions, especially for those with strong communication skills and experience in customer support. These remote roles typically require a reliable internet connection, a quiet work environment, and may involve training on specific tools and protocols. Availability of remote positions can vary based on company needs and location requirements.
More about Amazon Ring Customer Service jobs
What job categories do people searching Amazon Ring Customer Service jobs look for?
The top searched job categories for Amazon Ring Customer Service jobs are:
Full-time
This job post has expired 2 days ago. Applications are no longer accepted.
Amazon rating
7.4
Based on 7,147 frontline employees who took The Breakroom Quiz
5th of 39 rated national retailers
Job description
Application deadline: Aug 26, 2026
At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring customers. The team is looking for driven individuals who are up to the challenge of solving customer issues while providing a positive customer experience. Customer Support representatives are technically savvy problem-solvers with a focus on customer account security.
An ideal candidate would be an excellent listener, handle change easily, be a quick learner and critical thinker, and be able to handle ambiguity. The position requires the ability to communicate professionally in both Spanish and English, with maturity and self-confidence.
Key job responsibilities
Provide prompt, efficient, detailed service by engaging directly with Ring's customers
Serve as a voice and advocate for customers when concerns are surfaced
Work with customers to understand how they use Ring products to resolve their issues and maximize their investments
Act as an advocate for customers by reporting and addressing observed areas for improvement
Actively seek solutions to customer needs, communicate trends to leadership, and suggest innovative solutions to enhance customer experience
Assist with customer communication and troubleshooting during Ring product launches
Work across the customer support spectrum to ensure consistent, high-quality support
Develop detailed knowledge of specific product lines and features
Handle various types of customer contact including chat, email, inbound and outbound voice calls
A day in the life
Ring Technical Customer Support assists customers with their device needs. You will support customers with device account and billing maintenance, account and device setup, and technical troubleshooting daily to ensure their devices are operating as expected and customer accounts are in order
Your troubleshooting abilities will be put to the test as you dive deep to diagnose and resolve complex problems while providing an exceptional experience to our customers. Your primary responsibility will be handling voice interactions from our customers and guiding them to the best possible resolution. Additionally, you will work collaboratively with other Ring teams to identify, document, and escalate emerging issues.
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US