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$10

$18

$33

How much do amazon return jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for amazon return in the United States is $18.78, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Amazon Return position, and why are they important?

To thrive in an Amazon Returns Associate role, you generally need strong attention to detail, basic computer skills, and experience with inventory or warehouse operations. Familiarity with Amazon’s proprietary software systems, barcode scanners, and warehouse management tools is typically required. Dependability, time management, and effective communication are standout soft skills in this position. These competencies ensure accurate, efficient processing of returned items and contribute to the smooth operation of fulfillment centers.

What is an Amazon Return job?

An Amazon Return job typically involves processing returned items from customers. Responsibilities may include inspecting products for damage, verifying return eligibility, restocking items, or disposing of unsellable goods. Employees in this role may work in an Amazon fulfillment center or a warehouse, ensuring that returned products are handled efficiently. This helps maintain inventory accuracy and customer satisfaction.

What are some common challenges faced by Amazon Returns Associates, and how are they addressed?

Amazon Returns Associates often handle a high volume of returned products, which can make managing time and maintaining accuracy challenging, especially during peak seasons. To address these demands, associates use streamlined workflows and receive training on efficient handling procedures and safety practices. Team leads and supervisors are available to provide support and guidance, and there’s a strong focus on clear communication within the team. Associates are encouraged to ask questions and collaborate with coworkers to resolve issues quickly and maintain a positive work environment.

More about Amazon Return jobs
What cities are hiring for Amazon Return jobs? Cities with the most Amazon Return job openings:
What are the most commonly searched types of Amazon Return jobs? The most popular types of Amazon Return jobs are:
What states have the most Amazon Return jobs? States with the most job openings for Amazon Return jobs include:
What job categories do people searching Amazon Return jobs look for? The top searched job categories for Amazon Return jobs are:
Amazon Return jobs near you
Infographic showing various Amazon Return job openings in the United States as of May 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,063 per year, or $18.8 per hour.
Customer Returns and Shipping Associate (Altoona, IA)

Customer Returns and Shipping Associate (Altoona, IA)

Staples

Altoona, IA • On-site

$11.80/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Staples rating

5.8

Company rating: 5.8 out of 10

Based on 616 frontline employees who took The Breakroom Quiz

422nd of 713 rated retailers

Job description

Shipping Associates provide exceptional customer service and have our customers' needs in mind while helping them with their shipping needs and unpackaged returns in our retail store. You will be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training provided.
After applying, you may have the opportunity to schedule an in-person interview within minutes.
Get great perks.
  • Flexible part time hours or full-time (depending on the store's needs), generous paid time off, weekly pay and career development program
  • Associate discounts on in-store and online merchandise, services and warranty plans
  • Discounts at hundreds of retailers, restaurants and more
  • 401(k) plan with a company match
  • Dental and vision insurance, full-time eligible for medical coverage
  • And many more benefits
  • Compensation based on qualifications and experience

Help both your customer and your store win.
  • Conduct all Full-Serve Shipping and Unpackaged Returns activities, including customer engagement and preparing packages for pick-up for 3rd party carriers
  • Provide strong customer service, whether it's an Amazon return, shipping a package via UPS or another related service.
  • Engage in and identify customer needs for shipping and explain different shipping options
  • Maintain the Shipping area to ensure efficient processing and storage of packages
  • Ensure supplies required to process Ship and Returns are in stock
  • Provide exceptional customer service to create a positive, inviting environment for customers
  • Understand and use basic selling skills to engage and present solutions
  • Be flexible on responsibilities (e.g., online pick-ups, cleaning, any other duties as assigned)

Essential skills and experience:
  • Able to work a flexible schedule based on the store's needs
  • Must be able to engage with customers and understand their needs to drive additional sales
  • Ability to lift/push/move materials up to the 100-pound range
  • Strong attention to detail, organization, ability to multi-task and manage priorities
  • Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
  • Manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information

Staples does not sponsor applicants for work visas for this position.

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