1

Amazon Hybrid Jobs (NOW HIRING)

... Hybrid interaction models: seamlessly blending conversational AI with structured UI controls ... About the team The Governance Platform is the control layer for Amazon Quick. We build the ...

... Hybrid interaction models: seamlessly blending conversational AI with structured UI controls ... About the team The Governance Platform is the control layer for Amazon Quick. We build the ...

Showing results 41-60

Amazon Hybrid information

See salary details

$22.5K

$65.3K

$143.5K

How much do amazon hybrid jobs pay per year?

As of Aug 9, 2026, the average yearly pay for amazon hybrid in the United States is $65,302.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $84,000.00 per year, depending on experience, location, and employer.

What is an Amazon Hybrid?

An Amazon Hybrid job typically refers to a position that combines both remote and in-person work. Employees in these roles may work from home on certain days while being required to be onsite at an Amazon office or facility on others. Hybrid positions offer flexibility while ensuring collaboration and productivity through in-person meetings and teamwork. Availability of hybrid roles depends on the specific job function and location.

What skills and qualifications are needed for an Amazon Hybrid?

To thrive in an Amazon Hybrid role, candidates typically need a blend of analytical skills, strong organizational abilities, and relevant experience in e-commerce or logistics. Familiarity with Amazon's Seller Central platform, inventory management systems, and basic data analysis tools such as Excel is highly beneficial. Outstanding communication, adaptability, and problem-solving skills help individuals excel in this dynamic environment. These qualifications enable employees to efficiently manage both online and on-site tasks, ensuring optimal performance and customer satisfaction.

What does an Amazon Hybrid do?

An Amazon Hybrid role usually combines remote and onsite work, allowing employees to handle a mix of administrative tasks, data analysis, and hands-on inventory management or order fulfillment. Team members often split their time between responsibilities such as monitoring online sales, troubleshooting customer issues, and coordinating with warehouse staff or other departments. This structure fosters flexibility and a broad skill set, while also enabling collaboration across various aspects of the business. It's ideal for individuals who enjoy both independent digital work and practical, in-person teamwork.

More about Amazon Hybrid jobs
What cities are hiring for Amazon Hybrid jobs? Cities with the most Amazon Hybrid job openings:
What states have the most Amazon Hybrid jobs? States with the most job openings for Amazon Hybrid jobs include:
Infographic showing various Amazon Hybrid job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $65,302 per year, or $31.4 per hour.

Voice / IVR Product Owner (Amazon Connect)

Mondo

Owings Mills, MD โ€ข On-site

$70 - $80/hr

Contractor

Medical, Dental, Vision, Retirement

Re-posted 14 days ago


Job description

Apply now: Voice / IVR Product Owner (Amazon Connect), location is Hybrid. The start date is ASAP for this contract position.

Job Title: Voice / IVR Product Owner (Amazon Connect) Location-Type: Hybrid (Owings Mills, MD or Colorado Springs, CO) Start Date Is: ASAP Duration: 6-Month Contract (Through End of Year with Potential Extension/Conversion) Compensation Range: $70/hr – $80/hr W2 Benefits: Eligible for Health, Dental, Vision, 401K Must be authorized to work in the U.S. This position is not eligible for sponsorship .

Job Description: Seeking a Voice / IVR Product Owner to lead the product strategy and execution for Amazon Connect and contact center technologies. This individual will own the product roadmap and backlog while partnering with business, engineering, operations, and architecture teams to modernize customer engagement, IVR, authentication, and AI-powered voice experiences.

Day-to-Day Responsibilities:

  • Own the product roadmap, backlog, and Agile delivery for Amazon Connect and IVR initiatives
  • Define, prioritize, and refine user stories and product requirements
  • Lead contact center modernization and cloud migration initiatives
  • Partner with engineering, architecture, operations, and business stakeholders to deliver voice and customer experience enhancements
  • Drive initiatives related to IVR, call routing, authentication, CRM integrations, and self-service capabilities
  • Evaluate and implement Amazon Connect AI capabilities including conversational AI, call summarization, agent assist, voice analytics, and intelligent automation
  • Monitor operational KPIs and customer experience metrics to identify opportunities for improvement
  • Support cross-functional planning, product strategy, and release execution

Minimum Requirements:

  • 5 years of Product Owner, Product Management, or Business Analysis experience
  • Hands-on experience with Amazon Connect and cloud contact center technologies
  • Experience supporting contact center modernization or cloud migration initiatives
  • Strong understanding of IVR design, call routing, authentication workflows, and customer service operations
  • Experience managing Agile backlogs, user stories, sprint planning, and product roadmaps
  • Experience partnering with engineering, architecture, operations, and business stakeholders
  • Exposure to Workday transactions
  • Proficiency with Microsoft Office Suite
  • Strong leadership, communication, critical thinking, and stakeholder management skills
  • Detail-oriented with excellent judgment, professionalism, and a customer-service mindset
Preferred Qualifications:
  • Financial services or other regulated industry experience
  • Experience with AWS, Amazon Lex, Contact Lens, or CRM integrations
  • Experience with AI-powered customer engagement solutions
  • Omnichannel customer experience experience
  • Contact center analytics and KPI reporting experience