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Amazon Customer Service Jobs in Rochester, NY (NOW HIRING)

Customer Service Associate

Ontario, NY

$14 - $19.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Spencerport, NY

$13.50 - $18.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Representative

Ontario, NY · On-site

$15.50 - $21/hr

Customer Service Representative The Customer Service Representative serves as the primary point of contact for customers, ensuring timely and professional communication regarding orders, schedules ...

Customer Service Associate

Rochester, NY · On-site

$14.25 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Rochester, NY

$14.25 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Webster, NY

$13.25 - $18.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Rochester, NY

$13.75 - $18.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Rochester, NY

$14.25 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Brockport, NY · On-site

$13.50 - $18.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Handyman as a Customer Service Representive Here are just a few of the benefits you'll receive when joining the Mr. Handyman team. * Competitive pay $18 - $20 * Advancement and growth opportunities

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

North Chili, NY

$13.75 - $19/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Rochester, NY

$14.25 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Showing results 41-60

Amazon Customer Service information

See Rochester, NY salary details

$9

$18

$26

How much do amazon customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for amazon customer service in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What are the typical challenges faced by Amazon Customer Service representatives, and how are they supported in overcoming them?

Amazon Customer Service representatives often encounter high call volumes, a diverse range of customer inquiries, and the need to quickly adapt to new policies or procedures. To help manage these challenges, Amazon provides comprehensive training, ongoing coaching, and access to a robust knowledge base. Team leads and supervisors are available for guidance, and representatives are encouraged to collaborate with colleagues for problem-solving. This supportive environment ensures customer service agents have the tools and resources needed to deliver prompt, accurate, and friendly service even under pressure.

How do I get an Amazon customer service job?

To get an Amazon customer service job, you can apply online through Amazon's careers website, where they list available customer service positions. Candidates typically need good communication skills, basic computer knowledge, and may undergo an interview process that assesses problem-solving abilities. Some roles may require a high school diploma or equivalent and the ability to work flexible hours.

What are the key skills and qualifications needed to thrive in the Amazon Customer Service position, and why are they important?

To thrive as an Amazon Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer support software, CRM systems, and Amazon’s internal portals is often required. Patience, empathy, and the ability to remain calm under pressure help individuals excel in this customer-facing position. These skills are crucial for delivering excellent customer experiences, swiftly resolving issues, and maintaining Amazon’s reputation for outstanding service.

Do Amazon Customer Service do work from home jobs?

Amazon Customer Service roles often offer work-from-home options, especially for remote customer support positions. These jobs typically require a computer, internet connection, and good communication skills, and may involve flexible schedules. Availability of remote work can vary by location and position, so applicants should check specific job listings for details.

What is an Amazon Customer Service?

An Amazon Customer Service job involves assisting customers with inquiries, orders, returns, and troubleshooting issues through phone, chat, or email. Representatives aim to provide efficient and friendly support while ensuring customer satisfaction. The role requires strong communication skills, problem-solving abilities, and familiarity with Amazon's policies and systems. Employees often work in call centers or remotely, depending on the position.

What are the most commonly searched types of Amazon Customer Service jobs in Rochester, NY? The most popular types of Amazon Customer Service jobs in Rochester, NY are:
What job categories do people searching Amazon Customer Service jobs in Rochester, NY look for? The top searched job categories for Amazon Customer Service jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Amazon Customer Service jobs? Cities near Rochester, NY with the most Amazon Customer Service job openings:
Infographic showing various Amazon Customer Service job openings in Rochester, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,576 per year, or $18.5 per hour.

Customer Service Representative

Skips Custom Flooring Inc

Canandaigua, NY • On-site

$17 - $25/hr

Full-time

PTO

Re-posted 4 days ago


Job description

Responsive recruiter
Benefits:
  • Employee discounts
  • Paid time off
  • Training & development
  • Opportunity for advancement

Job Summary
Skip's Custom Flooring Inc is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.
Responsibilities:
  • Receive incoming calls in a professional and courteous manner
  • Perform marketing and sales functions to sell additional work and earn business
  • Complete work orders, return customer calls, and respond to customer complaints
  • Perform other duties as needed which may include cross-training in related positions

Qualifications:
  • Minimum three years Customer Service experience
  • Strong written and verbal communication skills
  • Detail-oriented with strong data entry skills
  • Positive Attitude
  • Team player who can work independently

Benefits/Perks
  • Growth and Career Advancement Opportunities
  • Great Working Environment

Compensation: $17.00 - $25.00 per hour
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This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.