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Amazon Customer Service Representative Jobs (NOW HIRING)

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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Customer Service Representative (csr)

Dallas, TX · On-site

$17 - $19/hr

We are seeking a Tier I Customer Service Representative to join our team immediatley! You will be responsible for helping customers by providing product and service information and answering customer ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

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All JobsAmazon Customer Service Representative Jobs

Amazon Customer Service Representative information

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How much do amazon customer service representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for amazon customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an Amazon Customer Service Representative job?

An Amazon Customer Service Representative assists customers with inquiries, orders, returns, and technical support through phone, chat, or email. They ensure a positive shopping experience by resolving issues efficiently and professionally. Strong communication skills, problem-solving abilities, and knowledge of Amazon policies are essential. This role may involve handling high call volumes and working in a fast-paced environment while maintaining excellent customer service.

What does a typical workday look like for an Amazon Customer Service Representative?

A typical day for an Amazon Customer Service Representative involves assisting customers via phone, chat, or email to resolve questions about orders, returns, and account issues. You’ll spend much of your time troubleshooting problems, documenting customer interactions, and collaborating with teammates or supervisors when complex issues arise. The role can be fast-paced, with a strong focus on meeting quality and response time goals. You may work independently much of the time, but also benefit from regular team meetings and access to resources that help you support customers effectively.

How do I become a customer service representative for Amazon?

To become an Amazon Customer Service Representative, candidates typically need a high school diploma or equivalent, strong communication skills, and the ability to work in a fast-paced environment. Applicants usually apply online through Amazon's careers website, complete an assessment, and may undergo training before starting the role, which often involves working remotely or in a call center setting.

What are the key skills and qualifications needed to thrive in the Amazon Customer Service Representative position, and why are they important?

To excel as an Amazon Customer Service Representative, you should have strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, Amazon’s internal support systems, and basic computer proficiency are typically expected. Standout candidates bring empathy, patience, and adaptability to consistently deliver positive customer experiences. These skills ensure swift, accurate resolutions to customer inquiries and contribute to maintaining Amazon's reputation for exceptional service.

More about Amazon Customer Service Representative jobs
What cities are hiring for Amazon Customer Service Representative jobs? Cities with the most Amazon Customer Service Representative job openings:
What are the most commonly searched types of Amazon Customer Service Representative jobs? The most popular types of Amazon Customer Service Representative jobs are:
What states have the most Amazon Customer Service Representative jobs? States with the most job openings for Amazon Customer Service Representative jobs include:
What job categories do people searching Amazon Customer Service Representative jobs look for? The top searched job categories for Amazon Customer Service Representative jobs are:
Amazon Customer Service Representative jobs near you
Infographic showing various Amazon Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative - CSR

CABS Heating & Air Conditioning

West Sacramento, CA • On-site

$19 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Job description

Become a full-time Customer Service Representative - CSR with CABS Heating & Air Conditioning and build a lasting career in West Sacramento, CA!
What do we offer our Customer Service Representative - CSR? We're glad you asked!
  • $19-23/hour depending on experience + spiffs
  • Health, dental, and vision
  • 401(k) with company match
  • Paid time off (PTO)
  • 5 paid sick days
  • 6 paid holidays
  • Paid vacation
  • Birthday pay
  • Growth opportunities
  • Company and team events
  • Performance or annual bonuses
  • Continued training and certifications

Your schedule: You will work full-time during our business hours, which are from 7 a.m. to 7 p.m., Monday through Friday. We may ask you to work occasional weekends on Saturdays, and you will be notified of any additional hours or changes to your schedule. Please note that the schedule is subject to change based on seasonal demands.
YOUR DAY-TO-DAY AS OUR CUSTOMER SERVICE REPRESENTATIVE - CSR
As a Customer Service Representative, you will re-engage existing customers and develop new business connections. Utilizing our ServiceTitan database, you'll focus on reintroducing services to valued clients through personalized outreach and managing outbound calls based on customer needs. Your day will involve upselling services, scheduling follow-ups, and maintaining accurate customer information. Instead of traditional cold-calling, you'll build genuine relationships, addressing questions to foster loyalty. Staying informed about industry trends and our latest offerings will enable you to communicate effectively.
Do You Have What It Takes?
  • High school diploma or equivalent
  • 2+ years of phone sales and customer service experience
  • Strong communication and interpersonal skills
  • Basic computer skills, including proficiency with CRM software
  • Geographic knowledge of the service area and the ability to read maps

Preferred Qualifications:
  • Experience in the HVAC industry
  • Experience using ServiceTitan or similar CRM systems

CABS HEATING & AIR CONDITIONING: WHY CHOOSE US?
At CABS Heating & Air Conditioning, our goal is to be the most trusted and respected residential HVAC company in the West Sacramento area. In addition to being an environmentally conscious company, we believe in always treating our customers with honesty and integrity. We believe our employees are the heart of our company, which is why we aim to provide them with the best work environment possible. Our employees are part of our family, and we thank them for their hard work with amazing benefits and flexibility as well as opportunities for professional development. If you are looking for a company that you can grow with, look no further!
If you think this Customer Service Representative - CSR job is a fit for what you are looking for, applying is a snap - just follow the instructions on this page. We value your time, so we won't ask you to fill out a long, drawn-out application. This initial application should take you less than 3 minutes to complete. Good luck!

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