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Amazon Customer Service Representative Jobs in Tennessee

Kele

Customer Service Representative

Memphis, TN · On-site

$14.25 - $19.50/hr

The primary role of the Customer Service Representative is to work with all Sales and Customer ... Inputs address information into Amazon orders * Rotates with front desk duties * Acts as an ...

Kele, Inc.

Customer Service Representative

Memphis, TN · On-site

$14.25 - $19.50/hr

The primary role of the Customer Service Representative is to work with all Sales and Customer ... Inputs address information into Amazon orders * Rotates with front desk duties * Acts as an ...

Kele

Customer Service Representative

Memphis, TN · On-site

$14.25 - $19.50/hr

The primary role of the Customer Service Representative is to work with all Sales and Customer ... Inputs address information into Amazon orders * Rotates with front desk duties * Acts as an ...

Kele

Customer Service Representative

Memphis, TN · On-site

$14.25 - $19.50/hr

The primary role of the Customer Service Representative is to work with all Sales and Customer ... Inputs address information into Amazon orders * Rotates with front desk duties * Acts as an ...

AlphaGraphics

Customer Service Representative

Franklin, TN · On-site

$17 - $23/hr

Customer Service Representative Perks and Benefits: * Competitive Compensation * Hard work, collaboration, humanity, fun, and laughter * Career path development More than anything, we're looking for ...

AtWork!

CSR

Knoxville, TN · On-site

$16/hr

Customer Service Representative (Csr) We are a small, community-focused financial institution in North Knoxville, TN seeking a dependable and professional Customer Service Representative (CSR). The ...

AtWork - Knoxville

CSR

Knoxville, TN · On-site

$15.25 - $20.75/hr

Customer Service Representative (CSR)Location: North Knoxville, TNEmployment Type: Full-Time (35 40 hours/week)Pay Rate: $16/hour We are a small, community-focused financial institution in North ...

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Amazon Customer Service Representative information

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How much do amazon customer service representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for amazon customer service representative in Tennessee is $17.06, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.99 per hour, depending on experience, location, and employer.

What is an Amazon Customer Service Representative?

An Amazon Customer Service Representative assists customers with inquiries, orders, returns, and technical support through phone, chat, or email. They ensure a positive shopping experience by resolving issues efficiently and professionally. Strong communication skills, problem-solving abilities, and knowledge of Amazon policies are essential. This role may involve handling high call volumes and working in a fast-paced environment while maintaining excellent customer service.

Can you actually work from home for Amazon Customer Service Representative?

Yes, Amazon Customer Service Representatives often have the opportunity to work from home, especially for remote roles that require strong communication skills and familiarity with customer service tools. These positions typically involve handling customer inquiries via phone, chat, or email and may require specific equipment and a quiet workspace. Availability of remote work can vary by location and role requirements.

What does an Amazon Customer Service Representative do?

A typical day for an Amazon Customer Service Representative involves assisting customers via phone, chat, or email to resolve questions about orders, returns, and account issues. You’ll spend much of your time troubleshooting problems, documenting customer interactions, and collaborating with teammates or supervisors when complex issues arise. The role can be fast-paced, with a strong focus on meeting quality and response time goals. You may work independently much of the time, but also benefit from regular team meetings and access to resources that help you support customers effectively.

How do I become an Amazon Customer Service Representative?

To become an Amazon Customer Service Representative, candidates typically need a high school diploma or equivalent, strong communication skills, and the ability to work in a fast-paced environment. Applicants often complete an online application, pass a skills assessment, and may undergo training on Amazon's customer service tools and policies.

What skills and qualifications are needed to be an Amazon Customer Service Representative?

To excel as an Amazon Customer Service Representative, you should have strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, Amazon’s internal support systems, and basic computer proficiency are typically expected. Standout candidates bring empathy, patience, and adaptability to consistently deliver positive customer experiences. These skills ensure swift, accurate resolutions to customer inquiries and contribute to maintaining Amazon's reputation for exceptional service.

What are the most commonly searched types of Amazon Customer Service Representative jobs in Tennessee? The most popular types of Amazon Customer Service Representative jobs in Tennessee are:
What are popular job titles related to Amazon Customer Service Representative jobs in Tennessee? For Amazon Customer Service Representative jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Amazon Customer Service Representative jobs in Tennessee look for? The top searched job categories for Amazon Customer Service Representative jobs in Tennessee are:
What cities in Tennessee are hiring for Amazon Customer Service Representative jobs? Cities in Tennessee with the most Amazon Customer Service Representative job openings:
Amazon Customer Service Representative jobs near you
Infographic showing various Amazon Customer Service Representative job openings in Tennessee as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,486 per year, or $17.1 per hour.

Customer Service Representative

Kele

Memphis, TN • On-site

$14.25 - $19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Founded in 1983, Kele Inc. is a leading distribution, and solutions partner with national reach and a global presence. Built around our customers and powered by our people, Kele provides millions of in-stock parts from more than 300 brands to drive automation & efficiency in nearly every type of facility, from office towers and factories to data centers and hospitals.
Our goal is to empower progress for maintenance managers, engineers, contractors, and all those building the future. We do this by delivering parts rapidly, providing custom assemblies upstream, and offering unmatched support to ensure projects run smoothly and downtime is minimized.
With 12 locations nationwide and headquarters in Tennessee, Kele combines deep technical expertise, rapid logistics, and a solutions-first mindset to help customers simplify supply chains, meet tight schedules, and deliver high-quality outcomes.
Kele fosters a culture rooted in collaboration, innovation, and customer obsession, empowering associates at every level to contribute, grow, and make a meaningful impact.
We are currently hiring for the role of Customer Service Representative.
The primary role of the Customer Service Representative is to work with all Sales and Customer Service team members to proactively meet our customers' expectations by delivering exceptional customer service to all accounts.
Key Responsibilities:
  • Actively promotes Kele Companies' products and services utilizing ASLAN sales principles and communicates Kele Companies' value propositions to customers
  • Maintains customer and account information in Salesforce database
  • Sets up new customer accounts as per requests from the Accounting Department
  • Completes outbound calls to customers for payment information
  • Escalates complex cases to Senior Customer Service Team
  • Releases web holds from orders
  • Enters portal orders
  • Inputs address information into Amazon orders
  • Rotates with front desk duties
  • Acts as an overflow resource for Salesforce team cases
  • Participates in training opportunities and self-study in order to increase product and industry knowledge and to improve personal performance

Preferred Qualifications:
  • High School diploma or equivalent
  • Minimum one-year related work experience
  • Ability to learn and use company software

Kele Companies offers all full-time associates the following benefits and perks:
  • Medical, vision, and dental insurance
  • HSA
  • FSA (medical and dependent care)
  • 401(k) with employer match up to 4% with immediate vesting
  • Employer-paid short- and long-term disability coverage
  • Employer-paid basic life and AD&D insurance; supplemental life for employees and dependents available
  • Paid time off and paid holidays
  • Tuition reimbursement

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