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Amazon Customer Service Representative Jobs in Michigan

Micro Auto Paint & Supplies, Inc.

Be Seen First

Customer Service Representative

Highland Park, MI · On-site

$17/hr

We are seeking a Customer Service Representative to join our Micro Auto Group team! Hours: Monday ... Amazon, BigCommerce, Shopify, or similar platforms is highly desirable. · Strong computer skills ...

A1 Services

Customer Service Representative

Lansing, MI · On-site

$16.25 - $22/hr

Customer Service Representative A-1 Mechanical is currently looking for a Customer Service Representative. This position offers the training necessary to establish you in a reputable trade, and ...

Q5 Connections

Customer Service Representative

Kalamazoo, MI · On-site

$15.25 - $20.50/hr

Customer Service Representative Kalamazoo, MI, United States $ 11.00 - 13.00 (US Dollar) Job Openings Customer Service Representative About the Job Customer Service Representative We are seeking a ...

Dupont

Customer Service Representative

Midland, MI · Hybrid

$13.75 - $18.75/hr

A successful Customer Service Representative (CSR) must have a customer focused mindset, which enables her/him to deliver excellent customer service. The CSR has complete ownership of the order ...

DuPont

Customer Service Representative

Midland, MI · On-site

$12.50 - $17/hr

A successful Customer Service Representative (CSR) must have a customer focused mindset, which enables her/him to deliver excellent customer service. The CSR has complete ownership of the order ...

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All JobsAmazon Customer Service Representative JobsAmazon Customer Service Representative Jobs in Michigan

Amazon Customer Service Representative information

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How much do amazon customer service representative jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for amazon customer service representative in Michigan is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

What is an Amazon Customer Service Representative?

An Amazon Customer Service Representative assists customers with inquiries, orders, returns, and technical support through phone, chat, or email. They ensure a positive shopping experience by resolving issues efficiently and professionally. Strong communication skills, problem-solving abilities, and knowledge of Amazon policies are essential. This role may involve handling high call volumes and working in a fast-paced environment while maintaining excellent customer service.

What does an Amazon Customer Service Representative do?

A typical day for an Amazon Customer Service Representative involves assisting customers via phone, chat, or email to resolve questions about orders, returns, and account issues. You’ll spend much of your time troubleshooting problems, documenting customer interactions, and collaborating with teammates or supervisors when complex issues arise. The role can be fast-paced, with a strong focus on meeting quality and response time goals. You may work independently much of the time, but also benefit from regular team meetings and access to resources that help you support customers effectively.

What skills and qualifications are needed to be an Amazon Customer Service Representative?

To excel as an Amazon Customer Service Representative, you should have strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, Amazon’s internal support systems, and basic computer proficiency are typically expected. Standout candidates bring empathy, patience, and adaptability to consistently deliver positive customer experiences. These skills ensure swift, accurate resolutions to customer inquiries and contribute to maintaining Amazon's reputation for exceptional service.

Can you actually work from home for Amazon Customer Service Representative?

Yes, Amazon Customer Service Representatives often have the opportunity to work from home, especially for remote roles that require strong communication skills and familiarity with customer service tools. These positions typically involve a computer, internet connection, and sometimes specific certifications or training. Availability of remote work may vary by location and role requirements.

How do I become an Amazon Customer Service Representative?

To become an Amazon Customer Service Representative, candidates typically need a high school diploma or equivalent, strong communication skills, and the ability to work in a fast-paced environment. The application process involves submitting an online application, completing assessments, and participating in virtual interviews. Prior experience in customer service and familiarity with computer systems or CRM tools can be advantageous.

How much does remote Amazon customer service representative pay?

The average hourly pay for a remote Amazon Customer Service Representative is around $15 to $17, with some positions offering additional benefits or bonuses. Pay rates can vary based on experience, location, and the specific role requirements, and the job typically involves using customer service tools and communication skills.

What are the most commonly searched types of Amazon Customer Service Representative jobs in Michigan?

The most popular types of Amazon Customer Service Representative jobs in Michigan are:

What are popular job titles related to Amazon Customer Service Representative jobs in Michigan?

For Amazon Customer Service Representative jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Amazon Customer Service Representative jobs in Michigan look for?

The top searched job categories for Amazon Customer Service Representative jobs in Michigan are:

What cities in Michigan are hiring for Amazon Customer Service Representative jobs?

Cities in Michigan with the most Amazon Customer Service Representative job openings:

Amazon Customer Service Representative jobs near you
Infographic showing various Amazon Customer Service Representative job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $34,077 per year, or $16.4 per hour.

Customer Service Representative

HirePower Staffing

Highland Park, MI • On-site

$17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Description:

Job description

We are seeking a Customer Service Representative to join our Micro Auto Group team!

Hours: Monday-Friday, 8:00 AM – 5:00 PM
Location: Highland Park, MI (100% Onsite)
Employment Type: Full-Time (through Hire Power Staffing)

Pay: Starting at $17.00 per hour

About Micro Auto Group Micro Auto Group is a family-owned company with over 75 years of experience in the automotive industry. Founded in 1948, we have grown into five divisions: Paint, Parts, Chrome Plating, Injection Molding, and Tooling. Today, we continue to serve customers nationwide through our manufacturing operations and e-commerce businesses, including Bumpers.com.

We are looking for a motivated, detail-oriented Customer Service Representative who is also comfortable working with e-commerce platforms and online ordering systems. This role combines customer support with product and data management responsibilities. The ideal candidate is computer-savvy, enjoys problem-solving, and has experience with online marketplaces or e-commerce websites.

Micro Auto Group is seeking an individual who wants to grow with our expanding e-commerce platforms. We are looking for someone who is eager to contribute ideas, improve processes, and help us continue building our online presence. Some automotive knowledge is required for this position.

Responsibilities:

· Provide customer service by phone, email, and eBay online chat.

· Assist customers with product information, orders, and general inquiries.

· Process and print customer orders.

· Create and maintain product listings on eBay and BigCommerce (Bumpers.com).

· Enter and manage data using Excel and other database applications.

· Upload product information, images, and descriptions to e-commerce platforms.

· Maintain customer records and document interactions.

· Troubleshoot customer concerns and product issues.

· Perform filing and other administrative tasks as needed.

· Help identify opportunities to improve processes and grow the company's e-commerce presence.

· Develop and maintain knowledge of our products and services.

?Qualifications:

· Some automotive knowledge is required.

· Previous customer service, sales, or e-commerce experience preferred.

· Experience with online ordering systems, eBay, Amazon, BigCommerce, Shopify, or similar platforms is highly desirable.

· Strong computer skills, including Microsoft Excel, Word, and database applications.

· Auto collision or automotive parts experience is a plus.

· SEO, Google Ads, or digital marketing experience is desirable.

· Ability to identify vehicle make, model, and year information.

· Excellent phone, written, and verbal communication skills.

· Strong organizational skills with the ability to prioritize and multitask.

· Self-motivated with the ability to work independently

· Ability to connect the dots, think critically, and proactively identify solutions and opportunities to improve processes and support the growth of our e-commerce business.

· Willingness to suggest improvements and contribute to the growth of our e-commerce business.

· Positive, professional attitude and strong attendance record.

· Basic accounting experience is a plus.

This position is through the Hire Power agency. Many of our Hire Power employees have been with Micro for years! Hire Power offers medical, dental, vision, paid time off and a 401(k) plan. If you enjoy helping customers, are comfortable with technology, and want to be part of a growing automotive e-commerce business, we'd love to hear from you.

Requirements: