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Amazon Customer Service Representative Jobs in Michigan

Customer Service Representative (CSR) You don't know me... but I know you. You're not the type to sit around waiting for the day to end. You like being busy. You like winning. And you get frustrated ...

Customer Service Representative (CSR) You don't know me... but I know you. You're not the type to sit around waiting for the day to end. You like being busy. You like winning. And you get frustrated ...

Customer Service Representative (CSR) You don't know me... but I know you. You're not the type to sit around waiting for the day to end. You like being busy. You like winning. And you get frustrated ...

Customer Service Representative

Lansing, MI · On-site

$16.25 - $22/hr

Customer Service Representative A-1 Mechanical is currently looking for a Customer Service Representative. This position offers the training necessary to establish you in a reputable trade, and ...

Be Seen First

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

Be Seen First

We are seeking a Customer Service Representative whose primary goal will be to acquire new clients while maintaining strong relationships with existing ones. Customer Service Representative are ...

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Amazon Customer Service Representative information

See Michigan salary details

$8

$16

$23

How much do amazon customer service representative jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for amazon customer service representative in Michigan is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

What is an Amazon Customer Service Representative job?

An Amazon Customer Service Representative assists customers with inquiries, orders, returns, and technical support through phone, chat, or email. They ensure a positive shopping experience by resolving issues efficiently and professionally. Strong communication skills, problem-solving abilities, and knowledge of Amazon policies are essential. This role may involve handling high call volumes and working in a fast-paced environment while maintaining excellent customer service.

Does Amazon pay $30 an hour?

Amazon Customer Service Representatives typically earn between $15 and $20 per hour, depending on location and experience. Some specialized or senior roles may pay higher, but $30 an hour is not the standard rate for this position. Compensation can also include benefits and bonuses.

What does a typical workday look like for an Amazon Customer Service Representative?

A typical day for an Amazon Customer Service Representative involves assisting customers via phone, chat, or email to resolve questions about orders, returns, and account issues. You’ll spend much of your time troubleshooting problems, documenting customer interactions, and collaborating with teammates or supervisors when complex issues arise. The role can be fast-paced, with a strong focus on meeting quality and response time goals. You may work independently much of the time, but also benefit from regular team meetings and access to resources that help you support customers effectively.

How much does Amazon pay you to work from home?

Amazon Customer Service Representatives working from home typically earn an hourly wage ranging from $15 to $20, depending on experience and location. The role often includes benefits such as flexible schedules and training in customer service skills.

Are Amazon customer service jobs legit work from home?

Amazon Customer Service Representative positions are legitimate work-from-home jobs that typically involve handling customer inquiries via phone, chat, or email. These roles often require computer skills, a quiet work environment, and sometimes specific certifications or training. Many companies offer similar remote customer service roles, but applicants should verify job postings directly through official Amazon channels to avoid scams.

Will Amazon pay you $28 an hour to work from home?

Amazon Customer Service Representatives working from home typically earn around $15 to $20 per hour, depending on experience and location. While some roles or bonuses may increase overall compensation, a consistent rate of $28 per hour is uncommon for this position. Pay rates are determined by company policies and market standards.

What are the key skills and qualifications needed to thrive in the Amazon Customer Service Representative position, and why are they important?

To excel as an Amazon Customer Service Representative, you should have strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, Amazon’s internal support systems, and basic computer proficiency are typically expected. Standout candidates bring empathy, patience, and adaptability to consistently deliver positive customer experiences. These skills ensure swift, accurate resolutions to customer inquiries and contribute to maintaining Amazon's reputation for exceptional service.

What are the most commonly searched types of Amazon Customer Service Representative jobs in Michigan? The most popular types of Amazon Customer Service Representative jobs in Michigan are:
What job categories do people searching Amazon Customer Service Representative jobs in Michigan look for? The top searched job categories for Amazon Customer Service Representative jobs in Michigan are:
What cities in Michigan are hiring for Amazon Customer Service Representative jobs? Cities in Michigan with the most Amazon Customer Service Representative job openings:
Infographic showing various Amazon Customer Service Representative job openings in Michigan as of July 2026, with employment types broken down into 7% Locum Tenens, 83% Full Time, 6% Part Time, 3% Contract, and 1% Summer. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $34,077 per year, or $16.4 per hour.

Customer Service Representative (CSR)

Douglas Water

Traverse City, MI

$24/hr

Full-time

Medical, Retirement, PTO

Posted 7 days ago


Job description

CUSTOMER SERVICE REPRESENTATIVE JOB DESCRIPTION

Douglas Water Conditioning is looking to hire a Customer Service Representative to join its team. We are a leader in the water treatment industry with over 50 years of experience specializing in water treatment systems, drinking water systems, bottled water, softener salt, etc., and we are affiliated with Costco. Douglas Water Conditioning has a loyal customer base and we are extremely successful at providing stable careers for our employees and problem free water for our customers.

Reports To

  • Service Manager
  • All Managing Partners

Job Responsibilities

  • Managing customer database
  • Answer phones and respond to customer requests
  • Schedule product deliveries
  • Schedule service calls
  • Working the cash register for walk in customers
  • Update delivery and service call tickets
  • Enter billing into database
  • Running route tickets
  • Opening/Closing store
  • Miscellaneous duties as assigned

Skills and Qualifications

  • Detail oriented
  • Customer service oriented
  • Ability to multi-task
  • Must know how to work a calculator and cash register
  • Must have basic math (adding, subtraction, multiplication and division)
  • Must be able to work rotating Saturdays

Education

  • High School Diploma or GED equivalent required

Compensation Status

  • Hourly (Non-Exempt)
  • $24 per hour, DOE

Douglas Water Conditioning values its employees and offers a full benefits package for all full-time employees including health insurance, company matching 401(k), holiday pay, and paid time off.