If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on ...
If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on ...
If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on ...
If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on ...
Amazon Connect Senior Consultant, Technical Transformation Our Deloitte Sales & Service team ... You'll translate requirements into contact flows and integrations, partner closely with client ...
Amazon Connect Senior Consultant, Technical Transformation Our Deloitte Sales & Service team ... You'll translate requirements into contact flows and integrations, partner closely with client ...
Staff Engineer - Amazon Connect
Englewood, CO · On-site
$110K - $157K/yr
The Cloud Contact Center team is seeking a Lead Amazon Connect Developer to help design, develop, and support custom applications and integrations within our Amazon Connect platform. This individual ...
Quick apply
Staff Engineer - Amazon Connect
Englewood, CO · On-site
$110K - $157K/yr
The Cloud Contact Center team is seeking a Lead Amazon Connect Developer to help design, develop, and support custom applications and integrations within our Amazon Connect platform. This individual ...
Amazon Connect Manager, Technical Transformation
Denver, CO · On-site
$119K - $119K/yr
Experience with contact center technology strategy, multi-channel routing, self-service ... Amazon Connect Chat and/or Tasks, outbound campaigns, and integration with CRM/ITSM platforms
Amazon Connect Manager, Technical Transformation
Denver, CO · On-site
$119K - $119K/yr
Experience with contact center technology strategy, multi-channel routing, self-service ... Amazon Connect Chat and/or Tasks, outbound campaigns, and integration with CRM/ITSM platforms
Staff Engineer - Amazon Connect
$110K - $157K/yr
The Cloud Contact Center team is seeking a Lead Amazon Connect Developer to help design, develop, and support custom applications and integrations within our Amazon Connect platform. This individual ...
Quick apply
Staff Engineer - Amazon Connect
$110K - $157K/yr
The Cloud Contact Center team is seeking a Lead Amazon Connect Developer to help design, develop, and support custom applications and integrations within our Amazon Connect platform. This individual ...
Product Adoption Expert - Contact Center
Denver, CO · On-site
$186K/yr
This is a specialist role for someone who has lived inside contact center platforms - deploying, administering, or driving adoption on tools such as RingCentral, Dialpad, Amazon Connect, NICE ...
Product Adoption Expert - Contact Center
Denver, CO · On-site
$186K/yr
This is a specialist role for someone who has lived inside contact center platforms - deploying, administering, or driving adoption on tools such as RingCentral, Dialpad, Amazon Connect, NICE ...
Amazon Delivery Station Warehouse Associate Job Overview You'll be part of the dedicated Amazon ... To get 24/7 support, contact the Applicant-Candidate Accommodation Team (ACAT) by calling 888-435 ...
Amazon Delivery Station Warehouse Associate Job Overview You'll be part of the dedicated Amazon ... To get 24/7 support, contact the Applicant-Candidate Accommodation Team (ACAT) by calling 888-435 ...
Amazon Delivery Station Warehouse Associate Job Overview You'll be part of the dedicated Amazon ... To get 24/7 support, contact the Applicant-Candidate Accommodation Team (ACAT) by calling 888-435 ...
Amazon Delivery Station Warehouse Associate Job Overview You'll be part of the dedicated Amazon ... To get 24/7 support, contact the Applicant-Candidate Accommodation Team (ACAT) by calling 888-435 ...
IT Support Associate II, OTS
Loveland, CO · On-site
$17.50 - $22.50/hr
OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are ... If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The ...
IT Support Associate II, OTS
Loveland, CO · On-site
$17.50 - $22.50/hr
OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are ... If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The ...
Delivery Station Customer Service Associate, DSL
$14.75 - $20.50/hr
Where you notice a delivery issue, you'll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon. Operating at the heart of ...
Delivery Station Customer Service Associate, DSL
$14.75 - $20.50/hr
Where you notice a delivery issue, you'll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon. Operating at the heart of ...
IT Support Associate II, OTS
Thornton, CO · On-site
$17.50 - $22.50/hr
OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are ... If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The ...
IT Support Associate II, OTS
Thornton, CO · On-site
$17.50 - $22.50/hr
OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are ... If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The ...
Delivery Station Customer Service Associate, DSL
Thornton, CO · On-site
$14.75 - $20.50/hr
Where you notice a delivery issue, you'll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon. Operating at the heart of ...
Delivery Station Customer Service Associate, DSL
Thornton, CO · On-site
$14.75 - $20.50/hr
Where you notice a delivery issue, you'll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon. Operating at the heart of ...
IT Support Associate II, OTS
Colorado Springs, CO · On-site
$16.75 - $21.75/hr
OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are ... If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The ...
IT Support Associate II, OTS
Colorado Springs, CO · On-site
$16.75 - $21.75/hr
OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are ... If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The ...
IT Support Associate II, OTS
Aurora, CO · On-site
$17.25 - $22.25/hr
OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are ... If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The ...
IT Support Associate II, OTS
Aurora, CO · On-site
$17.25 - $22.25/hr
OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are ... If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The ...
IT Support Associate II, OTS
Loveland, CO · On-site
$17.50 - $22.50/hr
OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are ... If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The ...
IT Support Associate II, OTS
Loveland, CO · On-site
$17.50 - $22.50/hr
OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are ... If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The ...
Delivery Station Customer Service Associate, DSL
$15 - $20.50/hr
... to contact Amazon. Operating at the heart of Amazon's logistics, you'll develop logistical and customer expertise that sets Amazon apart. You'll connect with our customers every day, using your in ...
Delivery Station Customer Service Associate, DSL
$15 - $20.50/hr
... to contact Amazon. Operating at the heart of Amazon's logistics, you'll develop logistical and customer expertise that sets Amazon apart. You'll connect with our customers every day, using your in ...
Delivery Station Customer Service Associate, DSL
$15 - $20.50/hr
... to contact Amazon. Operating at the heart of Amazon's logistics, you'll develop logistical and customer expertise that sets Amazon apart. You'll connect with our customers every day, using your in ...
Delivery Station Customer Service Associate, DSL
$15 - $20.50/hr
... to contact Amazon. Operating at the heart of Amazon's logistics, you'll develop logistical and customer expertise that sets Amazon apart. You'll connect with our customers every day, using your in ...
Delivery Station Customer Service Associate, DSL
Thornton, CO · On-site
$14.75 - $20.50/hr
Where you notice a delivery issue, you'll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon. Operating at the heart of ...
Delivery Station Customer Service Associate, DSL
Thornton, CO · On-site
$14.75 - $20.50/hr
Where you notice a delivery issue, you'll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon. Operating at the heart of ...
Delivery Station Customer Service Associate, DSL
Loveland, CO · On-site
$15 - $20.50/hr
Where you notice a delivery issue, you'll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon. Operating at the heart of ...
Delivery Station Customer Service Associate, DSL
Loveland, CO · On-site
$15 - $20.50/hr
Where you notice a delivery issue, you'll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon. Operating at the heart of ...
Amazon Contact information
What is an Amazon Contact job?
What skills and qualifications are needed to thrive as an Amazon Contact Center Associate?
What are common challenges Amazon Contact Center Associates face, and how can they manage them?
What is the difference between Amazon Contact vs Amazon Customer Service Associate?
| Aspect | Amazon Contact | Amazon Customer Service Associate |
|---|---|---|
| Primary Role | Handling customer inquiries via phone, chat, or email, resolving issues, providing support | Assisting customers with orders, returns, and account questions, often via chat or phone |
| Required Skills | Communication, problem-solving, technical knowledge of Amazon systems | Customer service skills, product knowledge, communication |
| Work Environment | Call centers, remote or on-site, fast-paced | Call centers, remote or on-site, customer-focused |
| Common Usage | Handling escalated or complex customer issues | General customer support and order assistance |
Amazon Contact roles typically involve handling escalated or complex customer issues, requiring technical knowledge and problem-solving skills. Amazon Customer Service Associates focus on general support, assisting with orders and account questions. Both roles are vital in delivering customer satisfaction but differ mainly in complexity and scope of support.
How to get a job as an Amazon contact?
What are popular job titles related to Amazon Contact jobs in Colorado?
For Amazon Contact jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Amazon Contact jobs in Colorado look for?
The top searched job categories for Amazon Contact jobs in Colorado are:
What cities in Colorado are hiring for Amazon Contact jobs?
Cities in Colorado with the most Amazon Contact job openings:

Software Development Engineer, Amazon Devices, DS2 (Device Software & Services)
Denver, CO • On-site
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 21 hours ago
Amazon rating
7.4
Based on 7,107 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
Do you want to join a team that works with all of Amazon's devices (Alexa devices, Fire TV, Fire Tablets, Kindle, etc.)? Do you want to build highly scalable, reliable cloud solutions that provide insight into the success of our devices? Do you want to work with world-class, state-of-the-art technologies on a fun, diverse, impactful team in Denver? Then you want to join the Device Analytics Services Team!
As a software development engineer on the team, you will own and deliver features that span the full software lifecycle, from design and implementation through testing, deployment, and operations, across both our device software and cloud services. You will work backwards from our customers to build the right solutions, and you'll partner with your team to design features that are reliable, maintainable, and built to last.
The ideal candidate is passionate about new opportunities and has a track record of delivering high-quality software to customers. A commitment to teamwork, hustle, and strong communication skills (to both business and technical partners) are absolute requirements. Building reliable, scalable, and high-performance products requires solid technical skills, a sound understanding of the fundamentals of computer science, and hands-on experience building distributed systems. This person takes pride in operational excellence, learns quickly, and raises the bar for the people around them through code reviews and mentorship. They will flourish in an environment where new opportunities and challenges arise frequently.
Key job responsibilities
- Design, develop, test, and operate device software and cloud services
- Deliver features across the full software lifecycle, working backwards from our customers
- Bring clarity to difficult problems and design maintainable solutions for new features
- Collaborate with stakeholders and end users to clarify requirements and build the right thing
- Own operational support and drive issues to permanent root-cause fixes
- Mentor teammates and raise the bar through code reviews and high standards
A day in the life
You will be part of an agile team using scrum methodology to deliver features used by hundreds of Amazon teams. This includes daily stand-ups, interacting with end users and product managers, influencing team direction, designing and writing code, reviewing others' work, and driving engineering excellence improvements.
About the team
We are a fun, quirky, high-performing team that delivers observability solutions for Amazon devices and applications (i.e., Amazon Echoes, Kindles, Fire TV, Ring, Fire Tablets, etc.). We specialize in both cross-platform device software and high-performing cloud services to offer comprehensive device-to-cloud observability solutions.
BASIC QUALIFICATIONS
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience
- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
- Experience programming with at least one software programming language
PREFERRED QUALIFICATIONS
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CO, Denver - 143,700.00 - 194,400.00 USD annually
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US