... at Amazon and one of the fastest growing segments within Alexa. As a Finance Manager, you will work directly with business leaders to support resource management and controllership functions ...
... at Amazon and one of the fastest growing segments within Alexa. As a Finance Manager, you will work directly with business leaders to support resource management and controllership functions ...
Amazon is seeking an Associate Product Counsel to support Alexa, Amazon's AI-powered voice assistant used by millions of customers worldwide. In this role, you will partner closely with product ...
Amazon is seeking an Associate Product Counsel to support Alexa, Amazon's AI-powered voice assistant used by millions of customers worldwide. In this role, you will partner closely with product ...
Amazon is seeking an Associate Product Counsel to support Alexa, Amazon's AI-powered voice assistant used by millions of customers worldwide. In this role, you will partner closely with product ...
Amazon is seeking an Associate Product Counsel to support Alexa, Amazon's AI-powered voice assistant used by millions of customers worldwide. In this role, you will partner closely with product ...
Principal Technical Program Manager, Alexa Audio
$146K - $190K/yr
We work across all verticals that Alexa Audio supports, partnering with providers such as Spotify , iheartradio , Apple , Amazon music, and many others to provide services on Alexa devices and more ...
Principal Technical Program Manager, Alexa Audio
$146K - $190K/yr
We work across all verticals that Alexa Audio supports, partnering with providers such as Spotify , iheartradio , Apple , Amazon music, and many others to provide services on Alexa devices and more ...
This includes enabling other teams in Alexa, other teams across Amazon, and external partners to ... developer support. You will also be responsible for collaborating with and guiding a cross ...
This includes enabling other teams in Alexa, other teams across Amazon, and external partners to ... developer support. You will also be responsible for collaborating with and guiding a cross ...
This includes enabling other teams in Alexa, other teams across Amazon, and external partners to ... developer support. You will also be responsible for collaborating with and guiding a cross ...
This includes enabling other teams in Alexa, other teams across Amazon, and external partners to ... developer support. You will also be responsible for collaborating with and guiding a cross ...
This includes working with teams across Alexa, Amazon, and external partners to deliver highly ... support. You will partner with a cross-functional team of engineers and designers to deliver on ...
This includes working with teams across Alexa, Amazon, and external partners to deliver highly ... support. You will partner with a cross-functional team of engineers and designers to deliver on ...
This includes enabling other teams in Alexa, other teams across Amazon, and external partners to ... developer support. You will also be responsible for collaborating with and guiding a cross ...
This includes enabling other teams in Alexa, other teams across Amazon, and external partners to ... developer support. You will also be responsible for collaborating with and guiding a cross ...
Contract Manager, Alexa
Sunnyvale, CA · On-site
$104K - $139K/yr
Join Amazon's legal team supporting Alexa, where you'll be part of a dynamic team working at the intersection of AI and consumer technology. Amazon's Legal Department is looking for a talented and ...
Contract Manager, Alexa
Sunnyvale, CA · On-site
$104K - $139K/yr
Join Amazon's legal team supporting Alexa, where you'll be part of a dynamic team working at the intersection of AI and consumer technology. Amazon's Legal Department is looking for a talented and ...
Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters ... process, including support for the interview or onboarding process, please visit for more ...
Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters ... process, including support for the interview or onboarding process, please visit for more ...
Principal Technical Program Manager, Alexa Audio
Seattle, WA · On-site
$146K - $190K/yr
We work across all verticals that Alexa Audio supports, partnering with providers such as Spotify , iheartradio , Apple , Amazon music, and many others to provide services on Alexa devices and more ...
Principal Technical Program Manager, Alexa Audio
Seattle, WA · On-site
$146K - $190K/yr
We work across all verticals that Alexa Audio supports, partnering with providers such as Spotify , iheartradio , Apple , Amazon music, and many others to provide services on Alexa devices and more ...
... support. You will partner with a cross-functional team of engineers and designers to deliver on ... Next-gen AI Exposure - Be part of Amazon's strategic push into next-generation AI assistants ...
... support. You will partner with a cross-functional team of engineers and designers to deliver on ... Next-gen AI Exposure - Be part of Amazon's strategic push into next-generation AI assistants ...
Contract Manager, Alexa
Sunnyvale, CA · On-site
$104K - $139K/yr
Join Amazon's legal team supporting Alexa, where you'll be part of a dynamic team working at the intersection of AI and consumer technology. Amazon's Legal Department is looking for a talented and ...
Contract Manager, Alexa
Sunnyvale, CA · On-site
$104K - $139K/yr
Join Amazon's legal team supporting Alexa, where you'll be part of a dynamic team working at the intersection of AI and consumer technology. Amazon's Legal Department is looking for a talented and ...
... support. You will partner with a cross-functional team of engineers and designers to deliver on ... Next-gen AI Exposure - Be part of Amazon's strategic push into next-generation AI assistants ...
... support. You will partner with a cross-functional team of engineers and designers to deliver on ... Next-gen AI Exposure - Be part of Amazon's strategic push into next-generation AI assistants ...
Join Amazon's legal team supporting Alexa, where you'll be part of a dynamic team working at the intersection of AI and consumer technology. We are looking for a talented Corporate Counsel to support ...
Join Amazon's legal team supporting Alexa, where you'll be part of a dynamic team working at the intersection of AI and consumer technology. We are looking for a talented Corporate Counsel to support ...
Join Amazon's legal team supporting Alexa, where you'll be part of a dynamic team working at the intersection of AI and consumer technology. We are looking for a talented Corporate Counsel to support ...
Join Amazon's legal team supporting Alexa, where you'll be part of a dynamic team working at the intersection of AI and consumer technology. We are looking for a talented Corporate Counsel to support ...
Amazon is seeking a Corporate Counsel to support Alexa, Amazon's AI-powered voice assistant used by millions of customers worldwide. In this role, you will partner closely with product, engineering ...
Amazon is seeking a Corporate Counsel to support Alexa, Amazon's AI-powered voice assistant used by millions of customers worldwide. In this role, you will partner closely with product, engineering ...
Join Amazon's legal team supporting Alexa, where you'll be part of a dynamic team working at the intersection of AI and consumer technology. We are looking for a talented Corporate Counsel to support ...
Join Amazon's legal team supporting Alexa, where you'll be part of a dynamic team working at the intersection of AI and consumer technology. We are looking for a talented Corporate Counsel to support ...
Sr. PMT Hiring Our Heroes , Alexa Devices
$139K - $183K/yr
... Amazon; however, is NOT a guarantee you will be screened or provided an offer. This opportunity is ... Key job responsibilities - Manage Operational relationships with support teams and internal ...
Sr. PMT Hiring Our Heroes , Alexa Devices
$139K - $183K/yr
... Amazon; however, is NOT a guarantee you will be screened or provided an offer. This opportunity is ... Key job responsibilities - Manage Operational relationships with support teams and internal ...
Alexa is a strategic investment for Amazon, and we're building AI-powered shopping experiences that ... process, including support for the interview or onboarding process, please visit for more ...
Alexa is a strategic investment for Amazon, and we're building AI-powered shopping experiences that ... process, including support for the interview or onboarding process, please visit for more ...
Amazon Alexa Support information
See salary details
$39.5K - $51K
17% of jobs
$54.5K is the 25th percentile. Wages below this are outliers.
$51K - $62.6K
28% of jobs
The median wage is $70.8K / yr.
$62.6K - $74.1K
7% of jobs
$74.1K - $85.7K
7% of jobs
$85.7K - $97.2K
4% of jobs
$97.2K - $108.8K
7% of jobs
$116.5K is the 75th percentile. Wages above this are outliers.
$108.8K - $120.3K
6% of jobs
$120.3K - $131.9K
6% of jobs
$131.9K - $143.4K
5% of jobs
$143.4K - $155K
6% of jobs
$155K - $166.5K
5% of jobs
$39.5K
$90.7K
$166.5K
How much do amazon alexa support jobs pay per year?
As of Sep 2, 2026, the average yearly pay for amazon alexa support in the United States is $90,663.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $125,000.00 per year, depending on experience, location, and employer.
What is an Amazon Alexa Support specialist?
An Amazon Alexa Support specialist is a customer service professional who assists users with questions and issues related to Alexa-enabled devices and services. They help troubleshoot problems, guide users through setup, and provide information on features and updates. These specialists may work via phone, chat, or email to ensure users have a smooth experience with their Alexa devices. Their goal is to resolve technical issues and help customers get the most out of their Amazon Alexa products.
What are the key skills and qualifications needed to thrive as an Amazon Alexa Support specialist?
To thrive as an Amazon Alexa Support specialist, you need strong troubleshooting abilities, customer service expertise, and knowledge of smart home technology, usually supported by experience in technical support or IT helpdesk roles. Familiarity with ticketing systems, remote diagnostic tools, and Amazon’s internal support platforms is typically required. Excellent communication, patience, and problem-solving skills help create positive customer experiences and resolve issues efficiently. These skills are crucial to ensure customer satisfaction and effective resolution of technical problems with Alexa devices.
What are some common challenges faced by Amazon Alexa Support specialists, and how can they be overcome?
Amazon Alexa Support specialists often encounter challenges such as troubleshooting complex device connectivity issues, managing high volumes of customer inquiries, and staying updated with frequent software updates and new features. To overcome these challenges, specialists regularly engage in ongoing training, leverage detailed internal knowledge bases, and collaborate closely with technical teams to resolve escalated cases efficiently. Building strong communication and problem-solving skills also helps ensure positive customer experiences and effective resolution of issues.
What is the difference between Amazon Alexa Support vs Amazon Customer Service Representative?
| Aspect | Amazon Alexa Support | Amazon Customer Service Representative |
|---|---|---|
| Required Credentials | Basic technical knowledge, customer service skills | Customer service skills, sometimes technical knowledge |
| Work Environment | Remote or on-site, technical support setting | Remote or call center, general customer service |
| Employer & Industry | Amazon, tech and retail sectors | Amazon, retail and e-commerce sectors |
| Common Search & Comparison | Technical support for Alexa devices | General customer support for Amazon products |
Amazon Alexa Support focuses on troubleshooting and assisting users with Alexa devices and related technology, requiring technical knowledge. Amazon Customer Service Representatives handle broader customer inquiries about orders, accounts, and general issues. While both roles involve customer service skills, Alexa Support is more technical and device-specific, whereas Customer Service Representatives cover a wider range of Amazon services.
More about Amazon Alexa Support jobs
What cities are hiring for Amazon Alexa Support jobs?
Cities with the most Amazon Alexa Support job openings:
What job categories do people searching Amazon Alexa Support jobs look for?
The top searched job categories for Amazon Alexa Support jobs are:
Amazon rating
7.4
Based on 7,144 frontline employees who took The Breakroom Quiz
5th of 39 rated national retailers
Job description
Amazon is looking for a Finance Manager to play a key role on our Alexa Finance team. Over the past decade Amazon has developed a number of market-leading, innovative, and fast-growing digital businesses including Kindle, Kindle Fire Tablets, Fire TV and Echo. This is an exciting opportunity for an entrepreneurial minded candidate who wants to join one of the most innovative businesses at Amazon and one of the fastest growing segments within Alexa.
As a Finance Manager, you will work directly with business leaders to support resource management and controllership functions, identify opportunities, and develop business cases
The successful candidate will have shown experience in past roles influencing business owners and supporting decision making in rapidly evolving environments. The role requires a self-starter with the ability to be strategic, analytical, and have a demonstrated ability to effectively manage the financial responsibilities of a complex business. It requires strong business modeling skills, a keen attention to detail, and ability to work in a fast-paced environment.
The candidate must have the aptitude to incorporate new approaches and methodologies (including statistical concepts) while dealing with big data. This role also has regular interaction with executives and various business units across Amazon and therefore requires strong interpersonal and communication skills.
Key job responsibilities
Leading the financial planning and forecasting process for business initiatives under Alexa+
Building and presenting KPI dashboards with monthly and quarterly financial and business insights
Owning finance communication with the business teams on performance, long term planning, risks, and opportunities
Driving automation and scale of financial reporting in order to simplify processes for internal stakeholders
Lead deep dives into key cost drivers for month end reviews, forecasts, and annual operating plans.
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US