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Alterra Jobs (NOW HIRING)

Income Auditor

Denver, CO ยท On-site

$18.27 - $25.48/hr

Year Round COLLABORATION | AUTHENTICITY | PURPOSE | EMPOWERMENT Alterra Mountain Company is a family of iconic year-round mountain destinations, the world's largest heli-skiing operation, and Ikon ...

Income Auditor

Mammoth Lakes, CA ยท On-site

$20 - $25.48/hr

Year Round COLLABORATION | AUTHENTICITY | PURPOSE | EMPOWERMENT Alterra Mountain Company is a family of iconic year-round mountain destinations, the world's largest heli-skiing operation, and Ikon ...

Year Round COLLABORATION | AUTHENTICITY | PURPOSE | EMPOWERMENT Alterra Mountain Company is a family of iconic year-round mountain destinations, the world's largest heli-skiing operation, and Ikon ...

Work and play in the majestic mountains with a free season pass that opens the doors to adventure at all Alterra Resorts. Your whole family can share this excitement with free skiing for dependents ...

$20 - $21.47/hr

Work and play in the majestic mountains with a free season pass that opens the doors to adventure at all Alterra Resorts. Your whole family can share this excitement with free skiing for dependents ...

Work and play in the majestic mountains with a free season pass that opens the doors to adventure at all Alterra Resorts. Your whole family can share this excitement with free skiing for dependents ...

Free skiing at all Alterra Resorts * Ski/snowboarding lessons discounts * Equipment Rental discount * Friends and Family vouchers * Retail & Food discount * 401k with company match *Offers of ...

Free skiing at all Alterra Resorts * Ski/snowboarding lessons discounts * Equipment Rental discount * Friends and Family vouchers * Retail & Food discount * 401k with company match *Offers of ...

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Alterra information

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How much do alterra jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for alterra in the United States is $26.83, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $29.81 per hour, depending on experience, location, and employer.

What are some common challenges faced by employees working at Alterra, and how can new hires best prepare for them?

Employees at Alterra often work in fast-paced, innovative environments where adapting quickly to new technologies and changing project priorities is essential. One common challenge is balancing multiple projects while maintaining high-quality standards, especially in collaborative team settings. New hires can best prepare by developing strong communication and time-management skills, staying proactive about learning new tools or methodologies, and being open to feedback from colleagues. Taking initiative and embracing a growth mindset will help you thrive at Alterra.

What is an Alterra job?

An Alterra job typically refers to a position at Alterra Mountain Company, which operates ski resorts and outdoor recreation destinations. Jobs at Alterra vary widely, including roles in hospitality, resort operations, customer service, and corporate functions. Positions can be seasonal or full-time, depending on the location and job type. Employees often enjoy benefits like ski passes, discounts, and opportunities for career growth in the outdoor recreation industry.

What is Alterra?

Alterra is a leading company in the outdoor recreation and ski resort industry, best known for operating a collection of premier year-round mountain destinations. The company was formed in 2018 and owns and manages several iconic ski resorts across North America, including Mammoth Mountain, Steamboat, and Deer Valley. Alterra is also the creator of the Ikon Pass, which offers access to multiple ski resorts for winter sports enthusiasts. The company focuses on providing memorable experiences for guests and is dedicated to sustainability and community engagement.

Who is Alterra owned by?

Alterra is a company owned by the Mars, Incorporated family of brands. It specializes in food, beverage, and pet care products and operates as part of a large multinational corporation.

What resorts are owned by Alterra?

Alterra Mountain Company owns several resorts, including Winter Park Resort, Steamboat Ski Resort, and Mammoth Mountain. These resorts offer winter sports and outdoor recreation opportunities and often require staff to have knowledge of ski operations and guest services.

What are the key skills and qualifications needed to thrive as an Alterra team member, and why are they important?

To thrive as an Alterra team member (e.g., in pest control or sales), you typically need a high school diploma, strong customer service skills, and the ability to learn about pest management solutions. Familiarity with scheduling software, mobile apps, and, in some states, pest control licenses or certifications may be required. Exceptional communication, problem-solving, and time management skills help you build rapport with clients and efficiently address their needs. These skills ensure customer satisfaction, regulatory compliance, and overall success in a competitive service environment.

Is Alterra Mountain Company a good company to work for?

Alterra Mountain Company is generally regarded as a reputable employer in the outdoor recreation industry, offering seasonal and full-time positions with a focus on customer service and ski resort operations. Employee reviews highlight a positive work environment, though experiences can vary based on role and location. Prospective employees should consider job-specific factors such as schedule, physical demands, and seasonal nature of the work.

Is Alterra a good company to work for?

Alterra is a company that offers various roles, often emphasizing teamwork and customer service. Employee reviews indicate mixed experiences, with some citing positive work environments and others noting challenges such as workload or management issues. As with any employer, individual experiences may vary based on position and location.

What is the difference between Alterra vs Customer Service Representative?

AspectAlterraCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentFieldwork, customer sites, or remoteCall centers, retail, or office settings
Industry UsageTelecommunications, utilities, or service providersRetail, telecom, finance, and more
Common Search IntentAlterra vs Customer Service RepresentativeAlterra vs Customer Service Representative

Alterra and Customer Service Representatives often share similar credentials and work environments, especially in customer-facing roles within service industries. While Alterra may focus more on specific service sectors, Customer Service Representatives are common across various industries. Both roles require strong communication skills and provide direct customer support, but Alterra positions might involve more specialized training depending on the industry.

More about Alterra jobs
What cities are hiring for Alterra jobs? Cities with the most Alterra job openings:
What states have the most Alterra jobs? States with the most job openings for Alterra jobs include:
Infographic showing various Alterra job openings in the United States as of July 2026, with employment types broken down into 69% Full Time, 16% Part Time, 3% Temporary, and 12% Summer. Highlights an 100% Physical job distribution, with an average salary of $55,805 per year, or $26.8 per hour.
Senior Manager, Internal Communications

Senior Manager, Internal Communications

Alterra

Denver, CO โ€ข On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago


Job description

Year Round

COLLABORATION | AUTHENTICITY | PURPOSE | EMPOWERMENT

Alterra Mountain Company is a family of iconic year-round mountain destinations, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.

WHAT WE OFFER

  • Free Ikon Pass for all eligible employees + additional free skiing/riding privileges across the family of Alterra Mountain Company resorts for eligible employees and their dependents

  • Discounted skiing/riding for friends and family of eligible employees across the family of Alterra Mountain Company resorts

  • Flexible Time Off (FTO) and Paid Time Off (PTO) policies for eligible employees to relax and recharge

  • Generous discounts on outdoor gear, apparel, rental cars, etc.

  • Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more

  • 401(k) plan with generous company match

  • Paid parental leave of up to 6 weeks for eligible employees

  • Commuter benefits (Denver employees only)

  • Hybrid workplace policy encouraging regular in-person collaboration in our dog-friendly company headquarters office located in Denver's RiNo Art District neighborhood (for eligible employees).

For information on Alterra Mountain Company's Social Responsibility work, please see our webpage athttps://www.alterramtn.co/impact. Among other resources, Alterra has a slate of Employee Resource Groups to support our workforce.

POSITION SUMMARY

The Senior Manager of Internal Communications leads the development and advancement of enterprise internal communication strategies that connect team members across our mountains, offices, and communities. This role is responsible for designing and delivering clear, consistent and authentic communication channels that keep our teams informed, aligned, and inspired around what matters most.

The Senior Manager of Internal Communications serves as a strategic communications leader responsible for managing, designing and executing enterprise-wide internal communications that inform and engage a complex and diverse workforce. The role partners closely with executive leadership, destinations, and cross functional stakeholders, honoring the unique culture and needs of the varied team members across our destinations, businesses, and communities.

The role requires a creative and editorial point of view, strong writing skills, deep platform expertise, and a collaborative spirit. With an organized multi-channel strategy, thoughtful storytelling, strong partnerships across the organization, and a deep understanding of Alterra's diverse employee audience, success comes in the form of developing best practices across various communication channels, delivering appropriate information to the right audience in a timely and engaging manor, ultimately strengthening employee belonging.

The role reports to the Vice President of Communications and works closely with destination and business function Communication and People teams.

ESSENTIAL DUTIES

General Responsibilities

Strategic Leadership & Communications Strategy

  • Lead the development and execution of a company-wide internal communications strategy that ensures team members across all locations and roles remain informed, connected, and aligned with Alterra's purpose, values, and strategic priorities.
  • Shape and continuously evolve the internal communications ecosystem, including the intranet, engagement platforms, newsletters, leadership communications, video content and storylines and internal campaigns, ensuring each channel delivers clear value and reaches team members effectively.
  • Establish communications frameworks, standards, and best practices that support consistency, clarity, and strong internal brand alignment across the organization.

Executive & Leadership Communications

  • Serve as an internal strategic communications advisor to senior leadership, helping translate complex priorities into clear, authentic messaging that resonates with team members.
  • Develop tools, governance frameworks, and communication guides that empower leaders and managers to effectively connect with their teams and cascade key information with confidence and clarity.
  • Ensure leadership communications reinforce transparency, trust, and alignment across the organization.

Culture & Storytelling

  • Bring the unique Alterra story to life with enthusiasm and creativity through compelling narratives that celebrate team member voices and achievements and the mountains in which we work and play, demonstrating to team members how their work connects to the broader mission of the company.
  • Partner across teams to spotlight initiatives, milestones, and experiences that strengthen pride and belonging throughout the organization.

Organizational Initiatives & Change Communications

  • Lead internal communications strategies, in collaboration with the Vice President of Communications, for high-impact initiatives, organizational changes, and company-wide programs, ensuring team members understand what is changing, why it matters, and how it connects to the future of the organization.
  • Partner cross-functionally to plan, anticipate risks, and deliver messaging that drives awareness, understanding, and meaningful engagement.

Enterprise Events & Engagement

  • Direct communications planning and strategic messaging for company-wide meetings, leadership forums, and other major internal events, ensuring clear objectives, and seamless delivery.
  • Lead in vendor selection, negotiating contracts and managing related partnerships.
  • Establish communication cadences and post-event follow-through that reinforce key messages and sustain momentum.

Additional Responsibilities

  • Analyze communication performance metrics and feedback to identify trends, inform strategic decisions, and continuously refine communication effectiveness.
  • Department invoicing and budget tracking.
  • Other duties as assigned.

REQUIRED QUALIFICATIONS

  • 8-10+ years of experience in internal communications, corporate communications, or related roles, with a demonstrated ability to lead enterprise-wide communication strategies.
  • Demonstrated experience advising varied leadership and employee teams, including developing and managing messaging and organization-wide announcements.
  • Proven experience working within complex, multi-location organizations, ideally supporting both corporate and frontline or operational workforces.
  • Demonstrated ability to lead large-scale communications for major initiatives, organizational changes, and cultural programs in a dynamic environment.
  • Experience working with and developing communication platforms, standards, frameworks, and governance practices across distributed teams or multi-location organizations.
  • Strong writing, editing, and storytelling skills with experience developing content across multiple formats and communication channels.
  • Experience managing internal communication platforms and tools such as intranets, newsletters, and team member engagement systems, plus analytics and reporting.
  • Ability to operate effectively in a fast-paced, collaborative environment, managing multiple priorities and stakeholders simultaneously.
  • Experience in hospitality, outdoor recreation, lifestyle brands, or multi-site consumer-facing organizations is a plus.
  • Professional/lived experienceworkingin a culturally competent manner with a broad range ofpeople.

EDUCATION REQUIREMENTS

  • Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or a related field is a plus.

The base salary range below represents the low and high end of the salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of the Company's total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.

Denver area base salary range: $100,000 - $140,000 per year

Application Deadline: This position is open and still accepting applications.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation.

Alterra Mountain Company and its affiliates are equal opportunity employers.