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Allegheny County Dispatch Jobs (NOW HIRING)

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Allegheny County Dispatch information

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$12

$28

$68

How much do allegheny county dispatch jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for allegheny county dispatch in the United States is $28.86, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $25.72 per hour, depending on experience, location, and employer.

What is the difference between Allegheny County Dispatch vs 911 Dispatcher?

AspectAllegheny County Dispatch911 Dispatcher
CertificationsBasic dispatch training, emergency communication certificationsEmergency Medical Dispatch (EMD), CPR certification often required
Work EnvironmentEmergency call centers, public safety agenciesEmergency call centers, public safety agencies
Employer & IndustryAllegheny County government, public safetyLocal government, emergency services

Both roles involve handling emergency calls and coordinating responses. Allegheny County Dispatch typically refers to the dispatch center serving the county, while 911 Dispatchers are the frontline personnel answering emergency calls. The main differences lie in terminology and specific certifications, but both positions are integral to public safety and share similar work environments.

What does an Allegheny County Dispatch do?

An Allegheny County Dispatch professional is responsible for receiving and coordinating emergency and non-emergency calls for police, fire, and medical services within Allegheny County, Pennsylvania. They use specialized communication systems to gather information, determine the nature and location of emergencies, and dispatch the appropriate first responders. Dispatchers must stay calm under pressure, communicate clearly, and multitask efficiently to ensure public safety. Their role is critical in connecting citizens with timely emergency assistance and supporting field personnel during incidents.

What are the key skills and qualifications needed to thrive as an Allegheny County Dispatch?

To thrive as an Allegheny County Dispatch, you need strong multitasking abilities, quick decision-making, and a high school diploma or equivalent, often with additional specialized training or certifications in emergency communications. Familiarity with computer-aided dispatch (CAD) systems, radio equipment, and 911 call center protocols is typically required. Exceptional communication skills, calmness under pressure, and the ability to maintain composure in stressful situations set top performers apart. These skills are vital to ensure accurate information relay, efficient response coordination, and public safety during emergencies.

What are some common challenges faced by Allegheny County Dispatch and how can they be addressed?

Allegheny County Dispatchers often encounter high-stress situations, such as handling multiple emergency calls simultaneously and making quick, accurate decisions under pressure. Maintaining composure and clear communication is crucial to ensure the safety of both callers and first responders. To address these challenges, dispatchers benefit from ongoing training in stress management, teamwork, and technology systems. Additionally, supportive supervisors and peer networks within the dispatch center can provide important resources for managing workload and emotional strain.
What job categories do people searching Allegheny County Dispatch jobs look for? The top searched job categories for Allegheny County Dispatch jobs are:
Allegheny County Dispatch jobs near you
Infographic showing various Allegheny County Dispatch job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $60,027 per year, or $28.9 per hour.

BEHAVIOR HEALTH FIRST RESPONDER

Resources for Human Development

Wilmerding, PA • On-site

$24 - $31.25/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Resources For Human Development rating

6.0

Company rating: 6.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

Copilot said:
❤️ Help When It Matters MostBehavioral Health First Responder (BHFR)

???? Allegheny County, PA
???? Full-Time
???? DailyPay Available

Looking for More Than Just a Job?

At Resources for Human Development (RHD) – A-Team Allegheny County Mobile Crisis, we provide immediate, compassionate support to individuals experiencing behavioral health crises in the community. We are seeking dedicated and resilient professionals to join our team as Behavioral Health First Responders (BHFRs).

This role offers a unique opportunity to make a direct impact by responding to behavioral health emergencies, supporting individuals and families in crisis, and working alongside first responders to connect people with the care and resources they need. [BHFR Job Description | Word]

Whether you're an experienced behavioral health professional, a peer specialist, or someone with lived experience who is passionate about helping others, you'll have the opportunity to make a difference every day.

About A-Team Allegheny County Mobile Crisis

The A-Team Mobile Crisis Program provides immediate, community-based behavioral health crisis intervention and support throughout Allegheny County. Working in partnership with 911 dispatch, emergency service providers, and community resources, our team responds directly to behavioral health crises where and when help is needed most. [BHFR Job Description | Word]

Our mission is to de-escalate crises, connect individuals to appropriate treatment and supports, reduce unnecessary emergency room visits and incarcerations, and promote recovery through compassionate, person-centered care.

Every day, our team helps individuals find hope, safety, and pathways to recovery during some of the most challenging moments of their lives.

Why Join Our Team????? Competitive Pay & Benefits
  • Competitive Compensation
  • DailyPay – Access Your Earned Wages Before Payday
  • Medical, Dental & Vision Insurance
  • 401(k) Retirement Plan
  • Paid Time Off
  • Employee Assistance Program
  • Wellness Programs
  • Company-Paid Training
???? Career Growth & Development
  • Paid Training Programs
  • Crisis Intervention Experience
  • Professional Development Opportunities
  • Certification Opportunities
  • Leadership Development Programs
  • Career Advancement Opportunities
❤️ Meaningful Work That Matters
  • Respond directly to behavioral health emergencies
  • Support individuals and families during times of crisis
  • Partner with police, EMS, fire/rescue, and community agencies
  • Help connect people with treatment, housing, and community resources
  • Promote recovery, safety, and hope
  • Make a lasting impact in your community
What You'll Do

As a Behavioral Health First Responder, you will:

  • Respond in-person to behavioral health calls received through 911 dispatch.
  • Conduct behavioral health assessments for individuals in crisis.
  • Safely manage and de-escalate crisis situations in community settings.
  • Provide crisis counseling, psychoeducation, skills training, and supportive interventions.
  • Transport individuals to safer environments, including bed-based levels of care when appropriate.
  • Facilitate admissions and referrals to behavioral health and community resources.
  • Collaborate with police, EMS, fire/rescue, and other first responders during behavioral health emergencies.
  • Conduct follow-up contacts to ensure individuals are connected to treatment and supports.
  • Complete required clinical and administrative documentation.
  • Represent the program at community events and outreach activities.
  • Perform additional duties as assigned.
Who We're Looking For

You may be a great fit if you are:

✔ Compassionate
✔ Calm Under Pressure
✔ Adaptable
✔ Team-Oriented
✔ Solution-Focused
✔ Professional
✔ Service-Driven
✔ Committed to Helping Others

QualificationsRequired
  • Bachelor's degree in Sociology, Social Work, Psychology, Gerontology, Anthropology, Political Science, History, Criminal Justice, Theology, Nursing, Counseling, Education, or a related field; OR
  • High School Diploma or equivalent with three years of lived experience.
  • Valid driver's license and ability to safely operate a vehicle within the program's service area.
  • Ability to work effectively in community-based and crisis-response environments.
  • Strong verbal and written communication skills.
  • Ability to maintain confidentiality and professional boundaries.
Preferred
  • Peer Specialist Certification.
  • Experience working in behavioral health, crisis intervention, recovery support, social services, emergency response, or community-based care.
Schedule
  • Full-Time
  • Non-Exempt Position
  • Flexible scheduling required
  • Evenings, weekends, holidays, and alternate work locations may be required based on operational needs
  • Must be available to respond to community-based crisis situations
Physical Requirements
  • Ability to frequently stand, walk, bend, reach, and lift.
  • Ability to assist individuals with limited mobility.
  • Ability to lift 50 pounds or more.
  • Ability to drive throughout the service area.
  • Ability to work outdoors and in varying weather conditions.
  • Ability to safely perform job duties in uncontrolled community environments.
  • Ability to perform essential job functions with or without reasonable accommodation.
???? Apply Today

Some jobs pay the bills.

Some jobs build careers.

This job saves lives and changes futures.

If you're looking for meaningful work where your compassion, critical thinking, and commitment to helping others make a real impact, we encourage you to apply today.

Join the A-Team Mobile Crisis Program and become the person who shows up when help is needed most.

About Our Organization

Resources for Human Development (RHD) is a mission-driven human services organization dedicated to helping individuals of all abilities live with dignity, independence, and self-determination. Through innovative and person-centered programs, RHD provides community-based supports that strengthen individuals, families, and communities.

Employment for this position is administered through Apis Services, Inc., a member of the Inperium family of companies.

Equal Opportunity Employer

Apis Services, Inc., Inperium Inc., and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and applicable state and local laws and regulations, including nondiscrimination in hiring and employment.

All employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, or any other status protected by law. This policy of nondiscrimination and equal employment opportunity extends to every phase and aspect of hiring and employment.

What Resources For Human Development employees say

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