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Alcohol Industry Jobs (NOW HIRING)

Overproof

About Overproof Overproof is the leading AI-driven business intelligence and strategic planning platform for the beverage alcohol industry. As a B2B SaaS platform, we empower beverage alcohol ...

Overproof

Overproof is the leading AI-driven business intelligence and strategic planning platform for the beverage alcohol industry. The role involves selling Overproof and Tastings, our data-driven tools ...

Overproof

Overproof is the leading AI-driven business intelligence and strategic planning platform for the beverage alcohol industry. The role involves selling Overproof and Tastings, our data-driven tools ...

Circle K

Field Category Manager - Alcohol

Nashville, TN · On-site

Maintains professional knowledge of the Alcohol industry by staying current on regulatory requirements, category trends, supplier innovations, and consumer behavior Collaborate with Alcohol brewers ...

Fedway

Digital Merchandiser

Mount Laurel, NJ · On-site

$46K/yr

We offer a diverse range of products that span every category of the beverage alcohol industry and proudly represent some of the world's leading distillers, wineries, and importers. Our dedicated ...

Fedway

Digital Merchandiser

Basking Ridge, NJ · On-site

$46K/yr

We offer a diverse range of products that span every category of the beverage alcohol industry and proudly represent some of the world's leading distillers, wineries, and importers. Our dedicated ...

Fedway

Digital Merchandiser

Mount Laurel, NJ · On-site

$46K/yr

We offer a diverse range of products that span every category of the beverage alcohol industry and proudly represent some of the world's leading distillers, wineries, and importers. Our dedicated ...

Women of the Vine & Spirits

Director, Chains

Irving, TX · On-site

$168.20 - $210.30/hr

By championing women in the workplace, WOTVS is dedicated to shaping the beverage alcohol industry where the talents and perspectives of all women are not only valued but serve as a driving force for ...

New

Southern Glazer's Wine & Spirits

Merchandiser

Lahaina, HI · On-site

$18 - $20/hr

Apprised of federal, state, and local laws affecting the beverage/alcohol industry within account responsibility. Physical Demands: * Physical demands with activity or condition for occasional ...

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All JobsAlcohol Industry Jobs

Alcohol Industry information

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$5

$15

$34

How much do alcohol industry jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for alcohol industry in the United States is $15.91, according to ZipRecruiter salary data. Most workers in this role earn between $9.62 and $18.03 per hour, depending on experience, location, and employer.

What is the alcohol industry?

The alcohol industry refers to the businesses and organizations involved in the production, distribution, and sale of alcoholic beverages such as beer, wine, and spirits. This industry includes a wide range of activities, from brewing and distilling to marketing and retail. Companies in the alcohol industry must comply with various regulations and laws regarding production, advertising, and sales. The industry plays a significant role in many economies, providing jobs and generating tax revenue, but it also faces challenges related to health concerns and changing consumer preferences.

What are some common challenges faced by professionals working in the alcohol industry, and how can they be addressed?

Professionals in the alcohol industry often encounter challenges such as navigating complex regulations, maintaining product quality, and adapting to changing consumer preferences. Staying updated with federal and local compliance requirements is essential, as is ongoing training in quality control and safety standards. Building strong relationships across departments—such as sales, marketing, and production—can help address these challenges by fostering effective communication and ensuring that products meet both regulatory standards and market expectations.

What are the key skills and qualifications needed to thrive in the alcohol industry, and why are they important?

To thrive in the alcohol industry, you need knowledge of beverage production, sales strategies, regulatory compliance, and often a relevant degree such as business, marketing, or food science. Familiarity with point-of-sale (POS) systems, inventory management software, and certifications like TIPS or ServSafe Alcohol are commonly required. Strong interpersonal skills, networking abilities, and customer service orientation help professionals excel in this field. These skills ensure legal compliance, effective product promotion, and positive customer experiences, all of which are crucial for business success in a highly regulated market.

What is the difference between Alcohol Industry vs Bartender?

AspectAlcohol IndustryBartender
Required CredentialsVaries; often includes certifications in alcohol service or responsible beverage serviceTypically requires bartending certification or alcohol server permit
Work EnvironmentFactories, production plants, distribution centers, retail storesBars, restaurants, clubs, events
Employer & Industry UsageManufacturers, distributors, retailersHospitality venues, nightlife, catering
Common Search & ComparisonFocuses on production, distribution, and sales of alcoholFocuses on serving drinks, customer interaction, mixology skills

The Alcohol Industry encompasses roles involved in the production, distribution, and sale of alcoholic beverages, including manufacturing and retail. In contrast, a bartender primarily works in hospitality settings, serving drinks and engaging with customers. While both roles require knowledge of alcohol, the industry roles focus on the supply chain, whereas bartenders focus on customer service and drink preparation.

More about Alcohol Industry jobs
What cities are hiring for Alcohol Industry jobs? Cities with the most Alcohol Industry job openings:
What states have the most Alcohol Industry jobs? States with the most job openings for Alcohol Industry jobs include:
What job categories do people searching Alcohol Industry jobs look for? The top searched job categories for Alcohol Industry jobs are:
Alcohol Industry jobs near you
Infographic showing various Alcohol Industry job openings in the United States as of July 2026, with employment types broken down into 60% Full Time, 37% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $33,085 per year, or $15.9 per hour.
Customer Success Specialist

Customer Success Specialist

Overproof

Full-time

Re-posted 23 days ago

Job description

About Overproof

Overproof is the leading AI-driven business intelligence and strategic planning platform for the beverage alcohol industry. As a B2B SaaS platform, we empower beverage alcohol suppliers of all sizes with powerful tools, integrated services, and actionable insights.


Overproof seeks a driven Customer Success Specialist to join our rapidly expanding team. In this role, you will support the Customer Success Manager and serve as a bridge between the Sales, Marketing, and Product teams, compiling feedback from customer interactions and driving retention. You will collaborate with internal teams and external customers, making adaptability, resourcefulness, teamwork and a relentless drive to succeed essential traits for success in this role.


Responsibilities:

Ensure overall customer satisfaction with Overproof service and product.

Work closely with sales leads to facilitate a smooth transition when onboarding new customers, ensuring they’re set up correctly in our system to meet their goals and objectives.

Address and resolve customer inquiries, concerns, or issues promptly by troubleshooting or actively reporting bugs and feature requests to our internal teams.

Serve as the voice of the customer, escalating both positive and negative feedback related to features and services, actively contributing to the refinement of products.

Maintain strong relationships to ensure high retention rates and customer loyalty.

Identify, collect and keep a record of satisfied customer testimonials, references and case studies.

Monitor and analyze customer usage of Overproof to identify patterns, trends and potential areas of improvement.

Ensure customer success materials including internal process documents, FAQs, knowledge base, product manuals, and product how to videos are kept up to date or are created while our products continue to evolve. 

Draft customer communications including new feature announcements and product updates. 

Uphold a deep understanding of the beverage alcohol industry, consumer trends, products, and portfolios.


You’re the right fit if you: 


Are Enthusiastic about Drinks: you have an interest in pursuing a career in the beverage alcohol industry. 

Thrive on Autonomy: you have a proven record of working independently and taking ownership of tasks.

Solve Problems: you have strong analytical skills and the ability to solve complex problems - you’re comfortable navigating uncertainty and finding creative ways to overcome obstacles.

Are Resourceful: you find solutions within limited resources and constraints. 

Embrace Adaptability: you thrive in changing environments and adapt to new circumstances quickly.

Driven and Determined:  you have a strong work ethic, passion for excellence and a persistent attitude to achieve goals. 

Qualifications

Experience in the beverage alcohol industry is a major plus.

Previous experience in customer success and/or in B2B SaaS.


The following HubSpot Certifications are required prior to Job Start

Delivering Exceptional Customer Support

Service Hub Software


Notes

This position is based in Miami, FL. Candidates must be eligible to work in the United States of America. Candidates will occasionally be required to work on weekends.


We are committed to diversity and are proud to be an equal opportunity employer. We do not discriminate based on race, religion, color, nationality, gender, sexual orientation, age, marital status, veteran status, or disability status.

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