ZipRecruiter

Log In

1

Alarm Monitoring Agent Jobs (NOW HIRING)

Pinkerton

Agent

New York, NY

$38/hr

Agent Location US-NY-New York ID 2026-3024 Category Protective Security Position Type Full-Time Min ... Access control systems, CCTV, and alarm monitoring experience. * Problem resolution skills. * Able ...

Pinkerton

Agent

Columbus, OH

$35/hr

Agent Location US-OH-Columbus ID 2026-3023 Category Protective Security Position Type Full-Time Min ... Access control systems, CCTV, and alarm monitoring experience. * Problem resolution skills. * Able ...

Pinkerton

Agent

New York, NY · On-site

$39/hr

Agent Location US-NY-New York ID 2026-2866 Category Protective Security Position Type Part-Time Min ... Access control systems, CCTV, and alarm monitoring experience. * Problem resolution skills. * Able ...

Pinkerton

Agent

San Jose, CA · On-site

$42/hr

Agent Location US-CA-San Jose ID 2026-3054 Category Protective Security Position Type Full-Time Min ... Access control systems, CCTV, and alarm monitoring experience. * Problem resolution skills. * Able ...

Pinkerton

Agent

Manhattan, NY · On-site

$39/hr

The Agent may perform a variety of responsibilities based on the assignment to include concierge ... Access control systems, CCTV, and alarm monitoring experience. * Problem resolution skills. * Able ...

University of Washington

Agent

Manhattan, NY · On-site

$39/hr

Overview The Agent may perform a variety of responsibilities based on the assignment to include ... Access control systems, CCTV, and alarm monitoring experience. * Problem resolution skills. * Able ...

Pinkerton

Agent

Manhattan, NY · On-site

Overview The Agent may perform a variety of responsibilities based on the assignment to include ... Access control systems, CCTV, and alarm monitoring experience. * Problem resolution skills. * Able ...

Pinkerton

Agent

Manhattan, NY · On-site

$38/hr

Overview The Agent may perform a variety of responsibilities based on the assignment to include ... Access control systems, CCTV, and alarm monitoring experience. * Problem resolution skills. * Able ...

Pinkerton

Agent

Manhattan, NY · On-site

$39/hr

Overview The Agent may perform a variety of responsibilities based on the assignment to include ... Access control systems, CCTV, and alarm monitoring experience. * Problem resolution skills. * Able ...

Metro Fire + Security

Purchasing Agent

Gilbert, AZ · On-site

... alarm monitoring, fire pump repair and installation, and underground hydrant repairs and ... The Purchasing Agent is responsible for procuring construction materials, equipment, and ...

Pinkerton

Agent

San Jose, CA · On-site

$40 - $42/hr

Overview The Agent may perform a variety of responsibilities based on the assignment to include ... Access control systems, CCTV, and alarm monitoring experience. * Problem resolution skills. * Able ...

Metro Fire+Security

Purchasing Agent

Gilbert, AZ · On-site

... alarm monitoring , fire pump repair and installation , and underground hydrant repairs and ... The Purchasing Agent is responsible for procuring construction materials, equipment, and ...

University of Washington

Agent

Raleigh, NC · On-site

Overview The Agent may perform a variety of responsibilities based on the assignment to include ... Access control systems, CCTV, and alarm monitoring experience. * Problem resolution skills. * Able ...

Pinkerton

Agent

Columbus, OH · On-site

$35/hr

Overview The Agent may perform a variety of responsibilities based on the assignment to include ... Access control systems, CCTV, and alarm monitoring experience. * Problem resolution skills. * Able ...

previous page

Showing results 41-60

All JobsAlarm Monitoring Agent Jobs

Alarm Monitoring Agent information

What does an alarm monitoring agent do?

An Alarm Monitoring Agent is responsible for observing security systems, such as burglar alarms, fire alarms, and surveillance cameras, to detect and respond to emergencies. When an alarm is triggered, the agent quickly assesses the situation, contacts the appropriate emergency services, and notifies property owners or authorities as needed. They play a crucial role in ensuring the safety and security of people and property by providing immediate response to potential threats or incidents.

What are the key skills and qualifications needed to thrive as an alarm monitoring agent, and why are they important?

To thrive as an Alarm Monitoring Agent, you need strong attention to detail, quick decision-making abilities, and a high school diploma or equivalent. Familiarity with alarm monitoring software, dispatch systems, and two-way communication devices is typically required. Excellent communication skills, composure under pressure, and reliability are essential soft skills in this role. These skills ensure rapid and accurate response to security incidents, safeguarding property and lives while maintaining client trust.

What are some common challenges faced by alarm monitoring agents, and how can they be managed effectively?

Alarm Monitoring Agents often deal with high-stress situations, such as responding to real-time emergencies and managing multiple alarms simultaneously. Staying calm under pressure, following established protocols, and communicating clearly with both emergency responders and clients are key to overcoming these challenges. Continuous training, support from experienced team members, and regular practice with simulated scenarios help agents stay prepared and effective in their roles.

What is the difference between Alarm Monitoring Agent vs Security Dispatcher?

AspectAlarm Monitoring AgentSecurity Dispatcher
CredentialsTypically requires alarm system certifications, communication skillsOften requires security or dispatch certifications, training in emergency protocols
Work EnvironmentMonitoring centers, call rooms, security facilitiesDispatch centers, security operations, emergency response settings
Employer & IndustrySecurity companies, alarm service providersSecurity firms, law enforcement agencies, emergency services
Search & Comparison IntentAlarm Monitoring Agent vs Security DispatcherAlarm Monitoring Agent vs Security Dispatcher

Both roles involve security and emergency response, but Alarm Monitoring Agents focus on monitoring alarm systems and communicating alerts, while Security Dispatchers coordinate responses and dispatch security personnel or emergency services. Understanding these differences helps job seekers find the right position in the security industry.

What cities are hiring for Alarm Monitoring Agent jobs?

Cities with the most Alarm Monitoring Agent job openings:

What states have the most Alarm Monitoring Agent jobs?

States with the most job openings for Alarm Monitoring Agent jobs include:

What are popular job titles related to Alarm Monitoring Agent jobs?

For Alarm Monitoring Agent jobs, the most frequently searched job titles are:

Alarm Monitoring Agent jobs near you

Agent

New York, NY

Pinkerton
1 - 5K employees
Learn more about Pinkertonexternal

$38/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Pinkerton rating

9.1

Company rating: 9.1 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

Agent
Location US-NY-New York
ID 2026-3024
Category Protective Security
Position Type Full-Time
Min Pay Rate USD $38.00/Hr.
Max Pay Rate USD $38.00/Hr.
Job Type On-Site
Overview

The Agent may perform a variety of responsibilities based on the assignment to include concierge-level, residential, campus security, event security, response services, basic driving, and/or investigations.

Responsibilities

Represent Pinkertons core values of integrity, vigilance, and excellence.
Provide the client with concierge-level security at the client location and/or events.
Deescalate tense situations or individuals that may arise.
Write detailed incident reports following any incident, occurrence, or variance that warrants documentation.
Conduct quality investigations and complete investigative reports.
Oversee external campus drop off/pick-ups and conduct perimeter patrols, as assigned.
Provide response services related to emergency and crisis planning, high risk terminations, workforce disruptions, natural disaster, civil unrest, and threat monitoring.
Transport the client to and from company location and/or events, as assigned.
Secure the clients residential perimeter and review CCTV, manage access controls, and respond to alarms, as assigned.
Identify and escalate equipment deficiencies/failures.
All other duties, as assigned.

Qualifications

High School Diploma or GED with law enforcement, military, and/or security experience. A NY Armed Guard Card and CCW are required.

  • Concierge-level customer service knowledge.
  • Able to complete thorough and accurate investigations and reports.
  • Access control systems, CCTV, and alarm monitoring experience.
  • Problem resolution skills.
  • Able to interact effectively at all levels and across diverse cultures.
  • Effective verbal and written communication skills.
  • Computer knowledge; Microsoft Office.
  • Prior military or law enforcement experience is preferred.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

  • Regular computer usage.
  • Occasional reaching and lifting of small objects and operating office equipment.
  • Exposure to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
  • Rapid and effective decision-making during unusual or emergency situations.
  • Frequent sitting, standing and/or walking for long periods of time and may involve climbing stairs and walking up inclines and on uneven terrain.
  • Travel, as required.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.

Benefits

Benefit options include employer-paid life and AD&D, voluntary life and AD&D, medical, (HSA) Health Savings Account, (FSA) Flexible Savings Account, dental, vision, short-term disability, long-term disability, 401(K), paid time off (vacation, personal, sick, and holidays) and several employee assistance-related programs. This information provides a brief benefit overview. Upon the acceptance of an employment offer, the new employee will receive comprehensive plan details based on specific eligibility rules.

Posted Salary Range
USD $38.00 - USD $38.00 /Hr.
Options
ApplyApply
Submit a ReferralRefer
Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Application FAQs

Software Powered by ICIMS
www.icims.com

What Pinkerton employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply