Reporting to the Surveillance Centre Supervisor, the Video Surveillance Agent is responsible for ... Monitor and respond to incoming alarm signals; * Alert and coordinate emergency services when ...
Quick apply
Reporting to the Surveillance Centre Supervisor, the Video Surveillance Agent is responsible for ... Monitor and respond to incoming alarm signals; * Alert and coordinate emergency services when ...
Security Agent
Saint-hubert, QC · On-site
Act proactively to detect, monitor, and report any potential security threats--dangerous situations ... Maintain continuous surveillance of the premises using the camera system and alarms (intrusion ...
Quick apply
Security Agent
Saint-hubert, QC · On-site
Act proactively to detect, monitor, and report any potential security threats--dangerous situations ... Maintain continuous surveillance of the premises using the camera system and alarms (intrusion ...
Security Agent
Chambly, QC · On-site
Act proactively to detect, monitor, and report any potential security threats--dangerous situations ... Maintain continuous surveillance of the premises using the camera system and alarms (intrusion ...
Quick apply
Security Agent
Chambly, QC · On-site
Act proactively to detect, monitor, and report any potential security threats--dangerous situations ... Maintain continuous surveillance of the premises using the camera system and alarms (intrusion ...
Responding to and investigating all security door alarms and escalating, if necessary, to the ... Monitoring vehicle traffic on the terminal frontage and preventing any vehicle from being ...
Responding to and investigating all security door alarms and escalating, if necessary, to the ... Monitoring vehicle traffic on the terminal frontage and preventing any vehicle from being ...
On-Call Security Agent
Newport Beach, CA · On-site
$23/hr
Assists Supervisor in checking alarm systems, safety and fire equipment systems and closely monitoring security of building doors, service areas and delivery areas. * Provides security escorts to ...
On-Call Security Agent
Newport Beach, CA · On-site
$23/hr
Assists Supervisor in checking alarm systems, safety and fire equipment systems and closely monitoring security of building doors, service areas and delivery areas. * Provides security escorts to ...
Overnight Security Agent
Newport Beach, CA · On-site
$23/hr
Assists Supervisor in checking alarm systems, safety and fire equipment systems and closely monitoring security of building doors, service areas and delivery areas. * Provides security escorts to ...
Overnight Security Agent
Newport Beach, CA · On-site
$23/hr
Assists Supervisor in checking alarm systems, safety and fire equipment systems and closely monitoring security of building doors, service areas and delivery areas. * Provides security escorts to ...
Cleans gas spills using neutralizing agent and/or absorbing cloth; disposes of material properly ... Monitors fuel deliveries, cleaning additive deliveries, and signs delivery receipts. * Dispenses ...
Cleans gas spills using neutralizing agent and/or absorbing cloth; disposes of material properly ... Monitors fuel deliveries, cleaning additive deliveries, and signs delivery receipts. * Dispenses ...
Alarm Monitoring Agent information
What does an alarm monitoring agent do?
An Alarm Monitoring Agent is responsible for observing security systems, such as burglar alarms, fire alarms, and surveillance cameras, to detect and respond to emergencies. When an alarm is triggered, the agent quickly assesses the situation, contacts the appropriate emergency services, and notifies property owners or authorities as needed. They play a crucial role in ensuring the safety and security of people and property by providing immediate response to potential threats or incidents.
What are the key skills and qualifications needed to thrive as an alarm monitoring agent, and why are they important?
To thrive as an Alarm Monitoring Agent, you need strong attention to detail, quick decision-making abilities, and a high school diploma or equivalent. Familiarity with alarm monitoring software, dispatch systems, and two-way communication devices is typically required. Excellent communication skills, composure under pressure, and reliability are essential soft skills in this role. These skills ensure rapid and accurate response to security incidents, safeguarding property and lives while maintaining client trust.
What are some common challenges faced by alarm monitoring agents, and how can they be managed effectively?
Alarm Monitoring Agents often deal with high-stress situations, such as responding to real-time emergencies and managing multiple alarms simultaneously. Staying calm under pressure, following established protocols, and communicating clearly with both emergency responders and clients are key to overcoming these challenges. Continuous training, support from experienced team members, and regular practice with simulated scenarios help agents stay prepared and effective in their roles.
What is the difference between Alarm Monitoring Agent vs Security Dispatcher?
| Aspect | Alarm Monitoring Agent | Security Dispatcher |
|---|---|---|
| Credentials | Typically requires alarm system certifications, communication skills | Often requires security or dispatch certifications, training in emergency protocols |
| Work Environment | Monitoring centers, call rooms, security facilities | Dispatch centers, security operations, emergency response settings |
| Employer & Industry | Security companies, alarm service providers | Security firms, law enforcement agencies, emergency services |
| Search & Comparison Intent | Alarm Monitoring Agent vs Security Dispatcher | Alarm Monitoring Agent vs Security Dispatcher |
Both roles involve security and emergency response, but Alarm Monitoring Agents focus on monitoring alarm systems and communicating alerts, while Security Dispatchers coordinate responses and dispatch security personnel or emergency services. Understanding these differences helps job seekers find the right position in the security industry.
What cities in Quebec are hiring for Alarm Monitoring Agent jobs?
Cities in Quebec with the most Alarm Monitoring Agent job openings:
Video Surveillance Agent
On-site
American Iron and Metal
Full-time
Posted 14 days ago
Job description
Company Description
Additional Information
Founded in 1936, AIM Recycling, a division of American Iron & Metal (AIM) is a family-owned Canadian company that has become one of the world's leading metal recyclers. Fueled by a commitment to delivering exceptional service, AIM Recycling specializes in the recovery and recycling of ferrous and non-ferrous metals. With the dedication of over 4,000 valued employees, the company has grown into a multifaceted success story, with a global presence and over 135 clean, safe, reliable, and publicly accessible recycling facilities worldwide.
We are proud to actively contribute to a more sustainable future by transforming materials and giving them a second life. Driven by Purpose. Powered by People.
What we offer :
- Permanent, full-time position;
- Rotating shift schedule: one week of day shifts, one week of evening shifts and one week of night shifts per month;
- Competitive salary, group insurance and RRSP with employer contribution;
- Employee Assistance Program (EAP) and 24/7 telemedicine;
- Tools, support and opportunities for professional development;
- AIM Tuition Assistance Program (eligible after 5 years of continuous service);
- A dynamic, stimulating and enjoyable work environment!
Reporting to the Surveillance Centre Supervisor, the Video Surveillance Agent is responsible for monitoring company facilities, handling incoming alarms and calls, and conducting video analysis as needed.
Responsibilities :
- Monitor company facilities using video surveillance systems;
- Perform basic checks of video surveillance equipment;
- Create and manage access controls;
- Receive, manage and route telephone calls;
- Monitor and respond to incoming alarm signals;
- Alert and coordinate emergency services when required;
- Prepare required reports;
- Work closely with investigators and conduct video analysis as needed.
To join our team :
- You are available to work various shifts, including day, evening and night shifts;
- You hold a BSP – Electronic Security Systems licence, or are willing to complete the required training after being hired;
- Security experience is an asset;
- You are bilingual in French and English;
- You hold a valid Class 5 driver's licence.
Additional Information
American Iron and Metal (AIM) and its subsidiaries are equal opportunity employers. All qualified applicants will receive consideration without regard to race, religion, skin color, sex, age, sexual orientation, gender identity, national origin, marital status, citizenship, disability, veteran status, or any other class protected under applicable employment laws.