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Alabama Power Company Jobs (NOW HIRING)

4pconsultinginc

Project Consultant II

Birmingham, AL · On-site

Alabama Power Company Department: Transmission Line Services Job Summary Alabama Power Company is seeking a full-time Project Consultant II to support the Department of Transportation permitting and ...

4pconsultinginc

General Office Clerk III

Trussville, AL · On-site

$14.25 - $18.25/hr

Alabama Power Company Job Summary Alabama Power is seeking a highly organized and detail-oriented General Office Clerk III to provide advanced administrative and clerical support for daily office ...

4pconsultinginc

Administrative Assistant III

Birmingham, AL · On-site

$16.75 - $22.75/hr

Alabama Power Company Job Summary The Administrative Assistant III provides expert-level administrative support and leadership to ensure seamless day-to-day operations and enhanced organizational ...

Aramark

Food Service Worker - Alabama Power

Birmingham, AL · On-site

$14 - $17/hr

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color ...

Aramark

Food Service Worker - Alabama Power

Birmingham, AL · On-site

$14 - $17/hr

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color ...

Southern Company

Survey Specialist

Birmingham, AL · On-site

AlabamaPower.com and connect with the company on Facebook (Facebook.com/AlabamaPower), Twitter (Twitter.com/AlabamaPower), LinkedIn (Linkedin.com/company/alabama-power), and Instagram (Instagram.com ...

Southern Company

Survey Specialist

Birmingham, AL · On-site

AlabamaPower.com and connect with the company on Facebook (Facebook.com/AlabamaPower), Twitter (Twitter.com/AlabamaPower), LinkedIn (Linkedin.com/company/alabama-power), and Instagram (Instagram.com ...

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How much do alabama power company jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for alabama power company in the United States is $24.51, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

What is an Alabama Power Company?

An Alabama Power Company job is a position within the company responsible for generating, transmitting, and distributing electricity throughout Alabama. Jobs range from engineering and technical roles to customer service and administrative positions. Employees work to ensure reliable power delivery, maintain infrastructure, and support customers with their energy needs. Alabama Power offers career opportunities in various fields, including line work, plant operations, and corporate services.

What does a typical day look like for an employee at Alabama Power Company?

A typical day at Alabama Power Company depends on the specific role, but employees often engage in maintaining equipment, monitoring energy systems, and ensuring compliance with safety and regulatory standards. Field technicians may spend their days inspecting power lines and responding to outages, while engineers work on system optimization projects or collaborate with teams to troubleshoot grid issues. Office-based staff often coordinate schedules, handle customer inquiries, and support project management efforts. Regardless of position, teamwork and communication across departments are vital, fostering a supportive environment focused on delivering reliable energy and high-quality service. Employees can expect a combination of hands-on responsibilities and collaborative problem-solving each day.

What are the key skills and qualifications needed to thrive in the Alabama Power Company position, and why are they important?

To thrive in a role at Alabama Power Company, candidates typically need a background in electrical engineering, energy systems, or utility operations, supported by relevant degrees or technical certifications. Familiarity with industry-standard tools such as SCADA systems, GIS software, and OSHA safety protocols is often required. Strong communication, teamwork, and problem-solving skills help employees collaborate effectively and address challenges in a dynamic environment. These competencies are critical to ensuring reliable power delivery, maintaining safety standards, and supporting the company's commitment to excellent customer service.

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Alabama Power Company jobs near you
Infographic showing various Alabama Power Company job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 4% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $50,977 per year, or $24.5 per hour.

Customer Service Rep ( Anniston Office)

Southern Company

Anniston, AL • On-site

$43K - $44K/yr

Full-time

Medical, Dental, Retirement

Posted 10 days ago

Southern Company rating

8.4

Company rating: 8.4 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

Job description

Job Summary: 

This position will act as the initial contact with the customer, whether in the local business office or through telephone or online inquiries. The successful candidate must be ableto handle cashier responsibilities, bill inquiries, applications for service, non-pay reconnects, payment arrangements, billing adjustments, and promote products and services. The successful candidate should be knowledgeable of collection procedures. They must have the ability to engage with the public in a tactful and courteous manner.Applicant should be customer service oriented and must have a positive attitude, good communication skills, and possess strong initiative. 

The base salary range for this position is $43,000 - $44,500.

Responsibilities: 

  • Receiving and greeting customers in the local office and/or over the phone or online 
  • Processing payments and balancing cash funds: 
    • Posting payments in CSS, processing Item 14 payments, daily balancing cash drawer and kiosk 
  • Assisting customers with electrical service issues:  
    • Connect/disconnect service, assessing deposits, outdoor lighting request, outage reporting, rate selection 
  • Responding to customers with billing or collection inquiries:  
    • Final bill collections, high bill explanations, payment arrangements, special agreements set-ups, transfer payments, issuing various meter investigation orders 
  • Promoting and selling Alabama Power Company products and services: 
    • Budget billing, flat bill, EFT, paperless billing, electric water heater conversions, All Connect transfers, Agency Assistance portal, landlord portal, OCC  
  • Assisting customers with program requests: 
    • Bill extender, summary billing, SSI, text messaging enrollments (billing and outage alerts) 
  • Educating customers on ways to avoid/address service or payment issues in the future  
    • Understands the meter reading process and billing cycle 
  • Representing Alabama Power Company to customers in a positive manner  

Experience: 

  • Proven customer service experience  
  • Cash handling experience preferred  
  • Collection experience preferred 

Knowledge, Skills & Abilities: 

  • Customer focused and excellent interpersonal skills 
  • Ability to work well with internal and external customers  
  • Strong analytical and problem-solving skills 
  • Ability to build and maintain relationships with customers and co-workers  
  • Excellent time-management, planning, and organizational skills  
  • Team player with ability to effectively interact with others to achieve success  
  • Understanding of Customer Service Code of Conduct and Code of Ethics 
  • Must be able to successfully complete all required testing for this position 

Required Test: 

  • 00126 - CSR-MH (Customer Service Assessment)

Benefits

  • Competitive Pay
  • Excellent benefits packages which includes:
    • Medical and dental coverage
    • Defined Pension/Cash Balance Benefit Plan
    • Performance-sharing plan
    • 401(k) plan with a generous company match
  • Bonus opportunities
  • Tuition Reimbursement
Alabama Power provides safe, reliable, and affordable electricity to 1.5 million customers across the lower two-thirds of Alabama. 

For more information, visit www.AlabamaPower.com and connect with the company on Facebook (Facebook.com/AlabamaPower), Twitter (Twitter.com/AlabamaPower), LinkedIn (Linkedin.com/company/alabama-power), and Instagram (Instagram.com/alabamapower).

Southern Company (NYSE: SO) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com. 

Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf. Additional and specific details about total compensation and benets will also be provided during the hiring process.


Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

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