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Airport Terminal Manager Jobs (NOW HIRING)

We're counting on you to maximize terminal and customer service performance by providing proactive ... Airport Service Operations Manager 's Responsibilities * Act as a primary point of contact for all ...

Extensive airport planning experience at large hub airports ... Project Management experience with a focus on profitability. * Strong understanding of the aviation ...

Extensive airport planning experience at large hub airports ... Project Management experience with a focus on profitability. * Strong understanding of the aviation ...

Extensive airport planning experience at large hub airports ... Project Management experience with a focus on profitability. * Strong understanding of the aviation ...

Extensive airport planning experience at large hub airports ... Project Management experience with a focus on profitability. * Strong understanding of the aviation ...

Extensive airport planning experience at large hub airports ... Project Management experience with a focus on profitability. * Strong understanding of the aviation ...

Extensive airport planning experience at large hub airports ... Project Management experience with a focus on profitability. * Strong understanding of the aviation ...

Extensive airport planning experience at large hub airports ... Project Management experience with a focus on profitability. * Strong understanding of the aviation ...

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Airport Terminal Manager information

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$36K

$71.9K

$111K

How much do airport terminal manager jobs pay per year?

As of Jul 13, 2026, the average yearly pay for airport terminal manager in the United States is $71,911.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $81,500.00 per year, depending on experience, location, and employer.

What are Airport Terminal Managers?

Airport Terminal Managers are professionals responsible for overseeing the daily operations of airport terminals. They ensure the smooth flow of passengers, manage terminal staff, coordinate with airlines and security, and address any issues that arise in the terminal area. Their role involves maintaining safety and security standards, handling emergencies, and striving for efficient passenger experiences. They also monitor compliance with regulations and work to optimize terminal facilities and services.

What is the difference between Airport Terminal Manager vs Airport Operations Supervisor?

AspectAirport Terminal ManagerAirport Operations Supervisor
CredentialsTypically requires a bachelor's degree in aviation, management, or related field; certifications like Airport Certified Employee (ACE) are commonOften requires similar education and certifications, with experience in airport operations
Work EnvironmentOversees entire terminal operations, managing staff, customer service, and safety protocolsFocuses on supervising daily operational activities, coordinating between departments within the terminal
Employer & Industry UsageUsed by airports to denote senior management overseeing terminal functionsCommonly used for frontline supervisory roles within airport operations teams

The Airport Terminal Manager is responsible for the overall management of the terminal, including staff, safety, and customer experience. In contrast, the Airport Operations Supervisor handles daily operational tasks and supervises staff on the ground. Both roles require similar credentials but differ in scope and seniority.

What are the key skills and qualifications needed to thrive as an Airport Terminal Manager, and why are they important?

To thrive as an Airport Terminal Manager, you need expertise in airport operations, facility management, and compliance with aviation regulations, often supported by a degree in aviation management or a related field. Familiarity with airport management systems, security protocols, and certifications such as Certified Member (C.M.) from AAAE are commonly required. Strong leadership, crisis management, and interpersonal communication skills help manage staff, resolve issues, and coordinate with various stakeholders. These skills and qualities are essential for ensuring safe, efficient, and customer-focused terminal operations.

What are the most common challenges faced by Airport Terminal Managers, and how can they be addressed?

Airport Terminal Managers often face challenges such as coordinating between multiple stakeholders, managing high passenger volumes during peak times, and ensuring compliance with safety and security regulations. Effective communication, strong leadership, and adaptability are crucial for addressing these challenges. Managers must also be proactive in handling unexpected disruptions, such as flight delays or security incidents, by working closely with airline staff, security personnel, and facility maintenance teams. Building strong relationships and maintaining clear operational procedures can help ensure smooth terminal operations.
What cities are hiring for Airport Terminal Manager jobs? Cities with the most Airport Terminal Manager job openings:
What states have the most Airport Terminal Manager jobs? States with the most job openings for Airport Terminal Manager jobs include:
What job categories do people searching Airport Terminal Manager jobs look for? The top searched job categories for Airport Terminal Manager jobs are:
Infographic showing various Airport Terminal Manager job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $71,911 per year, or $34.6 per hour.
Airport Operations Manager DFW Airport

Airport Operations Manager DFW Airport

Insperity

Dallas, TX

$80K - $85K/yr

Other

Medical, Retirement

Posted 13 days ago


Insperity rating

7.8

Company rating: 7.8 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

129th of 449 rated business services


Job description

Description & Requirements

Airport Service Operations Manager

 

Dallas-Fort Worth International Airport

 

Must be able to work an Overnight Shift 

 

$80K to $85K Annually DOE - Employer Paid Health Insurance - Up to 5% Annual Bonus 

Bradford Airport Logistics (BAL) offers a tremendous career opportunity in a high-growth environment that combines technology and services in the exciting aviation industry. Check us out at:  www.airportlogistics.org

Bradford Airport Logistics is seeking a dynamic, hands-on Airport Service Operations Manager to work overnight at our DFW Receiving and Distribution Center, serving Dallas-Fort Worth International Airport (DFW). We're counting on you to maximize terminal and customer service performance by providing proactive, highly visible leadership across the airport terminals. In this critical role, you will collaborate with other departments to meet customer KPIs and SLAs and act as a champion of BAL's company values.

Airport Service Operations Manager's Responsibilities

  • Act as a primary point of contact for all customers, regulatory agencies, and stakeholders in the logistics supply chain supporting DFW airport concessions
  • Build strong working relationships with retail concessionaires at the Terminal to provide an effective route for diagnosis and resolution of issues
  • Manage the delivery volume of all products to airport terminals
  • Direct logistics specialists in their daily operations within the airport terminals
  • Manage metrics to ensure that all contractual metrics are met and exceeded
  • Develop staff in areas of logistics, customer service, regulatory compliance, and operations
  • Use the proprietary company database to track service levels and perform trend analysis
  • Operate across multiple terminals to support the needs of the business
  • Ensure high standards of customer satisfaction through regular interactions and formal meetings with airport concessionaires
  • Ensure high standards of safety and security are upheld in the terminal operation 
  • Encourage proactive reporting of safety incidents and perform trend analysis of incidents
  • Execute new solutions in support of the continuous improvement of the airport terminal concession operators' retail sales and performance
  • Perform other duties as assigned

Qualifications for an Airport Service Operations Manager 

  • 3 years of management experience with Food/Beverage, Retail, and/or Airport operations preferred
  • Experience with inventory of goods and goods-replenishment practices
  • Inventory Management Systems experience
  • Ability to work overnight 
  • Proficient in MS Word, MS Excel (preferred)
  • Able to manage complex issues and deliver sustainable results.
  • Exceptional customer relationship building skills and proven record of customer relations management
  • Innovative with the ability to influence change management for the business
  • Flexibility in work shift availability to meet the needs of the business.
  • A role model who actively promotes and lives the company values.

What's in it for you?

Bradford Airport Logistics offers an excellent, competitive annual compensation plan. The benefit package includes:

  • Employer-paid health insurance
  • Annual bonus
  • Paid holidays
  • 401 (k) Company match
  • Professional Development Program
  • Opportunities for Career Advancement

If you are looking to grow with an innovative, core-values-based company, please apply today!

*All job offers are contingent upon passing a pre-employment drug screen (excluding Marijuana), airport background check, and clean driving record review.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


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About Insperity

Sourced by ZipRecruiter

Take care of your people Insperity has a long history of improving the success equation of small and midsize businesses across the country – because when businesses succeed, communities prosper. And in today’s changing business environment, it’s our privilege to take care of an organization’s most valuable asset: its people.

Company size

1,001 - 5,000 Employees

Headquarters location

Houston, TX, US

Year founded

1986

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