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Airport Representative Jobs (NOW HIRING)

Confluence Solutions

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Airport Janitorial Project Operations Manager

Los Angeles, CA · On-site

$95K - $108K/yr

You will work closely with airport representatives and company leadership to ensure contractual requirements are consistently met or exceeded. You will be expected to identify problems before they ...

Lamar

Director of Airport Projects

Las Vegas, NV · On-site

Negotiate technical scopes, vendor agreements, and change orders with contractors and airport representatives. Education and experience: Required * Bachelor's degree in engineering, construction ...

Scaaonline

Airport Manager Company: Dorchester County - Summerville, SC , USA Job Details Position: Airport ... This description does not represent in any way a contract of employment. Position Type and Expected ...

Scaaonline

Airport Manager

Summerville, SC · On-site

Airport Manager Company: Dorchester County - Summerville, SC , USA Job Details Position: Airport ... This description does not represent in any way a contract of employment. Position Type and Expected ...

Luxus

Senior Civil Engineer Aviation Focused

Orlando, FL · On-site

$110K - $165K/yr

The airport represents a complex, high-traffic aviation environment with ongoing infrastructure requirements involving roadways, passenger circulation, parking, utilities, stormwater systems ...

AvPORTS

ALB - Airport Operations Supervisor

Albany, NY · On-site

In the absence of senior management, this position will represent the Airport Manager in routine operational matters and emergency conditions. * When assigned, inspect and monitor airport service ...

WHC OH, LLC

Airport Starter/CSR

Cincinnati, OH

$16/hr

What can we do for you as an Airport Starter CSR? Health, Dental, Vision & Life Insurance Paid Time Off Holiday pay 401k with matching up to 3% Monday through Friday 8:00 a.m. to 4:00 p.m ...

AvPORTS

ALB - Airport Operations Supervisor

Albany, NY · On-site

In the absence of senior management, this position will represent the Airport Manager in routine operational matters and emergency conditions. * When assigned, inspect and monitor airport service ...

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Airport Representative information

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How much do airport representative jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for airport representative in the United States is $18.26, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $19.95 per hour, depending on experience, location, and employer.

What is an airport representative?

An airport representative works at a hotel assisting guests with anything related to their flight arrangements. As an airport representative, your duties include going to the airport to greet VIP guests upon arrival, carrying luggage, and making transportation arrangements to and from the hotel. You answer to the travel desk manager. You may also have promotional responsibilities, which usually involves in-person marketing at the airport. Qualifications for the job vary, but you should have at least a high school diploma or GED certificate. Experience in the hotel industry is also useful. Bilingual skills and driver’s license are also essential for a career as an airport representative.

What are the key skills and qualifications needed to thrive as an airport representative, and why are they important?

To thrive as an Airport Representative, you need strong customer service skills, fluency in relevant languages, and a high school diploma or equivalent. Familiarity with airport procedures, reservation systems, and communication tools is typically required. Outstanding interpersonal skills, problem-solving ability, and a calm demeanor help you stand out in this role. These skills ensure efficient guest assistance, smooth coordination with airport authorities, and a positive travel experience for passengers.

What are the main challenges airport representatives face when assisting international travelers?

Airport Representatives often encounter challenges such as language barriers, navigating cultural differences, and managing tight schedules, especially when assisting international travelers. They must remain calm and resourceful when dealing with unexpected flight changes or delays, ensuring guest satisfaction despite stressful circumstances. Strong communication skills and cultural sensitivity are essential for building rapport with travelers from around the world, and representatives typically work closely with airline staff, immigration authorities, and transport providers to provide seamless service.

What is the difference between Airport Representative vs Customer Service Agent?

AspectAirport RepresentativeCustomer Service Agent
CredentialsHigh school diploma, customer service experienceHigh school diploma, customer service skills
Work EnvironmentAirports, airline counters, customer assistance areasAirports, airline counters, ticketing and check-in areas
Employer & IndustryAirlines, travel agencies, airportsAirlines, travel agencies, airports
Primary RoleAssist passengers, provide information, handle issuesAssist passengers, check-in, handle baggage, provide information

While both roles involve assisting airline passengers in airport settings, Airport Representatives focus more on customer service and passenger assistance, often handling issues and providing information. Customer Service Agents typically handle check-in, baggage, and ticketing tasks. Both roles are essential in the airline industry and share similar work environments and credentials.

What does an airport representative do?

An airport representative assists travelers with check-in, baggage, and flight information, ensuring smooth airport operations. They often provide customer service, handle inquiries, and coordinate with airline staff, requiring good communication skills and knowledge of airport procedures.

What qualifications do you need to work as an airport representative?

To work as an airport representative, candidates typically need a high school diploma or equivalent, strong communication and customer service skills, and the ability to handle stressful situations. Some positions may require knowledge of multiple languages, familiarity with airport security procedures, or relevant certifications such as TSA training or first aid. Prior experience in customer service or hospitality can be advantageous.
More about Airport Representative jobs

What cities are hiring for Airport Representative jobs?

Cities with the most Airport Representative job openings:

What are the most commonly searched types of Airport Representative jobs?

The most popular types of Airport Representative jobs are:

What states have the most Airport Representative jobs?

States with the most job openings for Airport Representative jobs include:

What are popular job titles related to Airport Representative jobs?

For Airport Representative jobs, the most frequently searched job titles are:

Infographic showing various Airport Representative job openings in the United States as of September 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 62% Physical, 1% Hybrid, and 37% Remote job distribution, with an average salary of $37,981 per year, or $18.3 per hour.

Airport Janitorial Project Operations Manager

Los Angeles, CA • On-site

Confluence Solutions
See more jobs at Confluence Solutionsexternal

$95K - $108K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

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Job description

Airport Janitorial Operations Manager


Schedule: Flexible schedule required, including nights, weekends, and holidays as operational needs dictate

We are seeking an experienced Airport Janitorial Operations Manager to lead a large, fast-paced airport cleaning operation.


This is not an entry-level management position. We are looking for someone who understands the unique demands of an airport environment, including 24/7 operations, security requirements, high passenger volumes, changing flight schedules, customer service expectations, and the need to maintain consistently high cleaning standards every day.


The successful candidate will be a visible, hands-on leader who can manage supervisors and frontline employees, solve problems quickly, hold people accountable, and build a team that takes pride in delivering an exceptional passenger experience.


What You’ll Be Responsible For:


You will oversee the day-to-day janitorial operation, including staffing, scheduling, supervision, quality control, safety, equipment, training, productivity, and customer communication.

You will work closely with airport representatives and company leadership to ensure contractual requirements are consistently met or exceeded.


You will be expected to identify problems before they become customer complaints, develop supervisors into stronger leaders, improve employee performance, and maintain a professional, dependable operation across all assigned areas.


What We’re Looking For:


Prior management experience in an airport or aviation environment is required.

Candidates should also have:

  • Proven experience managing a large janitorial, custodial, facility services, or similar frontline workforce
  • Experience managing supervisors and multiple shifts
  • Strong understanding of quality inspections, staffing, scheduling, safety, and performance management
  • Ability to work effectively in a 24/7 operational environment
  • Excellent communication and customer service skills
  • Strong problem-solving skills and the ability to make decisions under pressure
  • Experience holding employees accountable while building a positive team culture
  • Ability to use basic computer systems, inspection software, email, and reporting tools
  • Ability to obtain and maintain required airport security credentials


The Person We Want:


We are looking for a manager who gets out into the operation.

You should be comfortable walking the facility, talking with employees, inspecting work, coaching supervisors, meeting with the customer, and personally following up when something isn't right.

The right person understands that a clean airport is more than a janitorial responsibility. It directly affects the passenger experience and the reputation of the airport.

If you have successfully managed people and operations in an airport environment and believe that good systems, strong supervisors, and consistent accountability produce great results, we would like to hear from you.

Apply today with your resume and a brief description of your airport or aviation management experience.