Airport Representative Jobs (NOW HIRING)

About This Position

JOIN THE CITY OF AUSTIN TEAM
At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. Our guiding principles-Empathy, Ethics, Excellence, Engagement, and Equity - anchor our approach in delivering services that significantly impact the lives of Austin residents. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.
What Makes the City of Austin Special?
Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.
Diverse and Inclusive Workplace: Work in an environment where every voice is valued, and Innovation thrives.
Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
Career Growth: Advance your skills and expertise with professional development and leadership opportunities.
Modern Workspaces: Work in innovative and sustainable environments designed to foster collaboration and inspiration.
By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.
About Austin-Bergstrom International Airport
Owned by the City of Austin and operated by the Department of Aviation, Austin-Bergstrom International Airport is an economic engine, supplying over 74,000 direct and indirect jobs in the Central Texas region. Now, as we build the airport's largest improvement program in its history, we are redefining the travel experience in one of the fastest-growing cities in the United States. This is an exciting opportunity to join the team behind Journey With AUS, the airport's expansion and development program, where bold ideas, cutting-edge infrastructure, and a shared commitment to excellence are taking flight.

Job Description:

Purpose:

Under direct supervision, this position provides housekeeping, security, and facilities services throughout Austin-Bergstrom International Airport (AUS) and the AUS campus.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Provides facility maintenance, security, emergency services, general and detailed cleaning and disinfecting services using heavy and specialized equipment, and moving and arranging services for airport terminals and campus.

• Utilizes general housekeeping tools such as brooms, vacuums, mops, and dusters for sweeping, mopping, dusting, vacuuming, trash/recycle removal, etc.; operates vehicles; utilizes biohazard cleanup methods and monitors/replaces biohazard syringe boxes.

• Prepares cleaning solutions by mixing and measuring a variety of cleaning substances.

• Works in conjunction with airport personnel to ensure security and safety for airport facilities; ensures facility lockdown to include closets, offices, entrance and exit doors; and monitors for security breaches, unattended packages, and suspicious persons and activities, etc.; reports any unsafe and suspicious activity to appropriate personnel.

• Evacuates customers and isolates airport facilities when emergencies arise such as security breaches, bad weather, and fire emergencies; inspects trash cans for suspicious items.

• Responds to facility and event requests such as airline baggage system failures and contingencies, requests from airlines, City employees, airport tenants, biohazards and spills, and calls for lost and found items.

• Provides customer service to passengers, tenants, and visitors by providing solicited and unsolicited information.

• Performs administrative duties and responsibilities to include completing forms, logs, and personal timesheet; submitting work order requests and other requested documentation; and notifying supervisor of low inventory and work orders.

• Ensures hand sanitizers are distributed at all checkpoints and exits to reduce/prevent the spread of disease and ensures expiration dates are current.

Responsibilities - Supervisor and/or Leadership Exercised:

None.

Knowledge, Skills, and Abilities:

• Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of janitorial processes and procedures.

• Knowledge of Federal Aviation Administration (FAA) and Transportation Security Administration (TSA) regulations and mandates; and City, departmental, State, and Local rules and regulations.

• Knowledge of FAA and TSA Security Identification Display Area (SIDA) regulations and requirements.

• Knowledge of Airline Baggage Hygiene procedures.

• Skill in establishing and maintaining collaborative working relationships with others.

• Skill in identifying suspicious and unusual activities.

• Skill in operating vehicles and janitorial housekeeping tools.

• Ability to pass and maintain TSA and SIDA security requirements.

• Ability to communicate via two-way radio.

• Ability to communicate effectively in English.

• Ability to understand oral and written instructions.

• Ability to train others.

• Ability to utilize computer software.

• Ability to walk and stand continuously.

• Ability to sit, bend, stoop, twist, climb, kneel, and crawl for periods of time.

• Ability to reach and stretch overhead.

• Ability to demonstrate repetitive hand and foot movement, finger dexterity, grasping, squeezing, and repetitive motions.

• Ability to carry, lift, push, and pull up to fifty (50) pounds unassisted, with occasional climbing of stairs and ladders.

• Ability to work in environments with exposure to vibrations, noise, mechanical and chemical hazards, fume and odor hazards, toxic waste and material hazards.

• Ability to work with possible contact with blood and other potentially infectious materials.

Minimum Qualifications:

• Graduation from an accredited high school or equivalent, plus two (2) years of experience related to janitorial services.

• Experience may substitute for education up to a maximum of four (4) years.

Licenses and Certifications Required:

• Valid Texas Class C Driver License within ninety (90) days of hire.

Notes to Candidate:

Purpose:

.

JOIN THE CITY OF AUSTIN TEAMAt the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - that anchor our delivery of services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.What Makes the City of Austin Special?

• Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.

• Value and Innovation: Work in an environment where employees are valued, and innovation thrives.

• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.

• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.

• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.

• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.

• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.

• Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

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EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran statu...