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Airline Ticketing Jobs (NOW HIRING)

wearegat

Airline Customer Service Agent

Eugene, OR · On-site

Customer Service positions encompass checking in and ticketing passengers, escorting passengers to ... Use airline computer systems to provide flight arrival and departure information, ticketing and ...

wearegat

Airline Customer Service Agent

Eugene, OR · On-site

Customer Service positions encompass checking in and ticketing passengers, escorting passengers to ... Use airline computer systems to provide flight arrival and departure information, ticketing and ...

wearegat

Airline Customer Service Agent

Eugene, OR

Customer Service positions encompass checking in and ticketing passengers, escorting passengers to ... Use airline computer systems to provide flight arrival and departure information, ticketing and ...

Envoy Air Inc.

Supervisor, Airport Services

Vandalia, OH

$16.25 - $22.25/hr

Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations Additional Details * Tattoos, body piercings and/or tongue ...

Envoy Air Inc.

Supervisor, Airport Services

Vandalia, OH · On-site

$16.25 - $22.25/hr

Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations Additional Details * Tattoos, body piercings and/or tongue ...

Envoy Air Inc.

Supervisor, Ramp Operations

Hebron, KY · On-site

Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations Additional Details * Tattoos, body piercings and/or tongue ...

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Airline Ticketing information

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How much do airline ticketing jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for airline ticketing in the United States is $21.38, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $23.56 per hour, depending on experience, location, and employer.

How to become an airline ticketing agent?

To become an airline ticketing agent, candidates typically need a high school diploma or equivalent and should develop skills in customer service, communication, and computer reservation systems like Sabre or Amadeus. Many employers provide on-the-job training, and some positions may require certification or knowledge of airline policies and travel regulations. Prior experience in retail or hospitality can also be beneficial.

What is the difference between Airline Ticketing vs Airline Reservations Agent?

AspectAirline TicketingAirline Reservations Agent
CredentialsCustomer service skills, basic computer knowledgeCustomer service skills, reservation systems familiarity
Work EnvironmentTicketing offices, online platformsAirports, call centers, online
Employer & Industry UsageAirlines, travel agenciesAirlines, travel agencies

Both roles involve assisting travelers with booking and managing flights. Airline Ticketing focuses specifically on issuing tickets and handling payment processes, while Airline Reservations Agents assist customers in selecting flights, making reservations, and providing travel information. The roles often overlap but differ mainly in scope and specific tasks within the booking process.

What is airline ticketing?

Airline ticketing refers to the process of booking, issuing, and managing flight tickets for passengers. This includes making flight reservations, processing payments, providing ticket details, and assisting with any changes or cancellations. Airline ticketing agents work for airlines, travel agencies, or online booking platforms, and play a crucial role in ensuring a smooth travel experience for customers by handling travel documentation and addressing queries related to flights and fares.

What are the key skills and qualifications needed to thrive as an airline ticketing agent?

To thrive as an Airline Ticketing Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent, with additional training in travel or tourism being advantageous. Familiarity with Global Distribution Systems (GDS) like Amadeus or Sabre and proficiency in using reservation and ticketing software are typically required. Excellent communication, problem-solving abilities, and patience help agents effectively assist diverse travelers and resolve issues. These skills ensure accurate bookings, positive customer experiences, and efficient airline operations.

What are some common challenges faced in an airline ticketing role, and how can they be managed effectively?

Airline Ticketing professionals often encounter challenges such as handling last-minute booking changes, managing flight disruptions, and addressing customer concerns about fares or schedules. Staying calm under pressure, being knowledgeable about airline policies, and using reservation systems efficiently are key to overcoming these hurdles. Team collaboration is essential, as ticketing agents often coordinate with customer service, operations, and flight crew to resolve issues swiftly and provide a seamless travel experience.
More about Airline Ticketing jobs
What cities are hiring for Airline Ticketing jobs? Cities with the most Airline Ticketing job openings:
What are the most commonly searched types of Airline Ticketing jobs? The most popular types of Airline Ticketing jobs are:
What states have the most Airline Ticketing jobs? States with the most job openings for Airline Ticketing jobs include:
What job categories do people searching Airline Ticketing jobs look for? The top searched job categories for Airline Ticketing jobs are:
Airline Ticketing jobs near you
Infographic showing various Airline Ticketing job openings in the United States as of August 2026, with employment types broken down into 3% Internship, 75% Full Time, 16% Part Time, 1% Temporary, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $44,472 per year, or $21.4 per hour.

Airline Customer Service Agent

wearegat

Eugene, OR • On-site

Full-time

Re-posted 8 days ago

Job description

Job Summary

As a customer service agent you are the first impression of a passengers airport experience.  Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee.

Responsibilities:

  • Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.

  • Must be able to announce both incoming and outbound flights.

  • Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures.

  • Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts.

  • Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.

  • Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information.

  • Able to stand and work in one location for up to four hours at a time.

  • You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport.

  • Work independently without direct supervision.

Requirements:

  • Must be at least 18 years of age

  • Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.

  • Ability to read, speak, and understand the English language.

  • Ability to stand for long periods of time

  • Must possess good communication skills and a friendly, outgoing personality in person and via telephone.

  • Possess entry-level computer skills

  • Occasionally lift bags or items weighing between 50 and 70 pounds

  • Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law

  • Must be able to work nights, weekends, and holidays

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