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Airline Communications Jobs in Raleigh, NC (NOW HIRING)

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Airline Communications information

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$10

$28

$51

How much do airline communications jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for airline communications in Raleigh, NC is $28.99, according to ZipRecruiter salary data. Most workers in this role earn between $21.49 and $33.89 per hour, depending on experience, location, and employer.

What is airline communications?

Airline communications refer to the systems, processes, and professionals involved in the exchange of information within an airline and between the airline and external parties. This includes communicating flight information, safety updates, customer notifications, and coordinating with airports, air traffic control, and regulatory agencies. Effective airline communications ensure smooth operations, enhance passenger experience, and maintain safety and compliance standards. Professionals in this field may handle press releases, crisis communication, internal memos, and digital messaging platforms.

How does an airline communications professional typically collaborate with different departments within an airline?

Airline Communications professionals regularly work with a variety of internal teams such as operations, customer service, marketing, and executive leadership. They serve as a bridge between these departments to ensure consistent messaging, manage crisis communications, and support both internal and external communications strategies. Collaboration often involves coordinating press releases, preparing talking points, and managing social media responses, especially during operational disruptions or emergencies. This cross-functional teamwork is essential for maintaining the airline’s public image and ensuring that all stakeholders receive timely and accurate information.

What are the key skills and qualifications needed to thrive in airline communications, and why are they important?

To excel in Airline Communications, you need a strong background in public relations, crisis management, and effective written and verbal communication, often supported by a degree in communications, journalism, or a related field. Familiarity with media monitoring tools, social media platforms, and internal communication systems is typically required. Outstanding interpersonal skills, adaptability, and the ability to remain calm under pressure help professionals stand out in this fast-paced environment. These competencies are crucial for maintaining the airline's public image, ensuring clear messaging, and effectively managing both routine and crisis communications.

What is the difference between Airline Communications vs Airline Customer Service Representative?

AspectAirline CommunicationsAirline Customer Service Representative
CredentialsCommunication skills, sometimes certifications in aviation or communicationCustomer service training, sometimes certifications in hospitality or communication
Work EnvironmentOffice settings, communication centers, or onboard aircraftAirports, ticket counters, call centers
Employer & Industry UsageAirlines, aviation communication firmsAirlines, travel agencies

Airline Communications professionals focus on managing internal and external communication strategies within the airline industry, often handling media, public relations, and corporate messaging. In contrast, Airline Customer Service Representatives directly assist passengers with ticketing, inquiries, and problem resolution. While both roles require strong communication skills, their daily tasks and work environments differ significantly, catering to different aspects of airline operations.

What are popular job titles related to Airline Communications jobs in Raleigh, NC?

For Airline Communications jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Airline Communications jobs in Raleigh, NC look for?

The top searched job categories for Airline Communications jobs in Raleigh, NC are:

Airline Communications jobs near you
Infographic showing various Airline Communications job openings in Raleigh, NC as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $60,295 per year, or $29 per hour.

Transportation Supervisor - Airline Catering

LSG Lufthansa Service Holding AG

Morrisville, NC • On-site

$60 - $80/hr

Other

Posted 2 days ago

New

Job description

Transportation Supervisor - Airline Catering

Job Title: Transportation Supervisor - Airline Catering

Job Location: Raleigh-USA-27560

Work Location Type: On-Site

Salary Range: $57,000.00 - 71,000.00

About us

Since 1942, SkyChefs has taken culinary excellence to new heights. As a trusted partner to the nation’s leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. Built on a legacy of operational excellence, culinary expertise, and continuous innovation, we are committed to setting the industry standard in aviation culinary, airline services, last-mile logistics, and retail commerce. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude. Our people are the heart of everything we do. At SkyChefs, a career is more than a job – it’s an opportunity to grow, lead, and make an impact in a fast-paced, team-driven environment. Join America’s first, foremost, and finest and take your career to new heights.

Role Purpose Statement

Seeking an outgoing candidate who thrives in a fast paced production environment and enjoys managing a group of employees that are focused on delivering a quality product to our customers. Additionally, this candidate needs to monitor and engage employees in all safety & performance initiatives.

Main Accountabilities Supervisor Responsibility (Transportation Operations)
  • Organize and staff the department to meet flight service and delivery timelines across all shifts.
  • Lead daily shift briefings (dispatch plan, safety topics, gate changes, IROPs) and ensure clear handoffs.
  • Dispatch and route planning: align vehicle assignments to flight schedules; respond to real‑time changes (gate/stand swaps, delays, diversions).
  • Fleet readiness: ensure high-lift catering trucks, reefers, tractors, and support vehicles pass pre-/post-trip inspections (DVIR/eDVIR); coordinate preventive maintenance with Maintenance.
  • Load accuracy & security: verify cart counts, galley configurations, seal integrity, and chain‑of‑custody; maintain temperature control logs and cold‑chain integrity.
  • Airside operations: ensure safe positioning, marshalling, chocking, jetbridge clearance, and compliance with airport AOA driving rules.
  • On‑time service: monitor flight service milestones and corrective actions to achieve OTD/OTP targets.
  • Schedule and control staffing to meet labor productivity and overtime targets.
  • Ensure compliance with all government regulatory standards, including:
    • DOT/FMCSA (driver qualification files, hours of service, drug/alcohol testing)
    • OSHA (PPE, ergonomics, incident reporting)
    • FDA/USDA, HACCP, GMP (food safety)
    • EPA (waste management; spill response)
    • Airport/TSA security (SIDA badges, secured area procedures, seal integrity)
  • Document and improve transportation processes and SOPs; close gaps found in audits or incident reviews.
  • Monitor and ensure safety compliance at all times; lead root‑cause analysis and corrective actions for accidents/incidents.
  • Perform other duties as assigned to support flight service, customer needs, and operational continuity.
Leadership
  • Guide, motivate, and develop drivers, dispatchers, and transportation coordinators within HR policies; deliver coaching and progressive discipline as needed.
  • Make the company’s values and management principles live in the department through consistent communication, recognition, and accountability.
  • Manage productivity hours and costs; initiate corrective actions for deviations (e.g., overtime, idle time, out‑of‑route).
  • Participate in and support company initiatives such as Quality, HACCP, Lean/5S, Employee Safety, and Production Systems; sponsor Kaizen activities that remove waste and improve reliability
Cross‑Functional Coordination
  • Partner with Production, Warehouse, Flight Assembly, QA, Maintenance, Airline OCC/Ramp/Gate teams, and Customer Service to resolve exceptions and maintain service levels during IROPs or short-notice changes.
  • Ensure accurate and timely documentation (dispatch logs, DVIRs, temp logs, security seals, incident reports).
Knowledge, Skills and Experience
  • 1–3 years of related experience required (transportation/logistics, food service distribution, or airline catering preferred).
  • Bachelor’s degree or equivalent knowledge preferred.
  • Problem‑solving and leadership skills with the ability to lead through change and time pressure.
  • Strong interpersonal and communication skills; able to influence across airside, production, and airline partners.
  • Ability to develop and lead others to achieve desired results and productivity goals.
  • Working knowledge of OSHA, GMP, FDA, USDA, EPA and HACCP regulations; practical experience with DOT/FMCSA compliance (HOS, DVIR, driver files).
  • Familiarity with airport security and SIDA/TSA procedures for secured/sterile areas.
  • Excellent verbal, written, and organizational skills; able to multi‑task and prioritize in a dynamic environment.
  • Good knowledge of Microsoft Office and Windows-based applications; experience with dispatch/TMS systems, handhelds/scanners, and digital logs preferred.
Preferred Qualifications (Nice to Have)
  • Airfield driving permit; experience supervising high‑lift catering trucks and ramp operations.
  • CDL‑B (airbrake) or prior CDL supervisory experience is a plus.
  • Experience in unionized environments, scheduling, and attendance management.
  • Bilingual (e.g., Spanish/English) beneficial for workforce communication.
Work Environment & Physical Requirements
  • Ability to stand/walk for extended periods; lift/push/pull up to 50 lbs.
  • Comfortable working outdoors/on the ramp, in cold rooms, and around aircraft operations and moving equipment.
  • Shift work required, including early mornings, evenings, weekends, and holidays; occasional extended hours during IROPs.
  • Must meet airport badging and background requirements.

SkyChefs is an EEO and Aff…

SkyChefs is an EEO and Aff…

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