The position will be responsible for organizing, booking, ticketing, and generating reports for ... Utilize Sabre to book and issue airline reservations, accurately and efficiently. * Maintain ...
The position will be responsible for organizing, booking, ticketing, and generating reports for ... Utilize Sabre to book and issue airline reservations, accurately and efficiently. * Maintain ...
The position will be responsible for organizing, booking, ticketing, and generating reports for ... Utilize Sabre to book and issue airline reservations, accurately and efficiently. * Maintain ...
The position will be responsible for organizing, booking, ticketing, and generating reports for ... Utilize Sabre to book and issue airline reservations, accurately and efficiently. * Maintain ...
Group Air Agent - Dedicated
AZ · Remote
The position will be responsible for organizing, booking, ticketing, and generating reports for ... Utilize Sabre to book and issue airline reservations, accurately and efficiently. * Maintain ...
Group Air Agent - Dedicated
AZ · Remote
The position will be responsible for organizing, booking, ticketing, and generating reports for ... Utilize Sabre to book and issue airline reservations, accurately and efficiently. * Maintain ...
The position will be responsible for organizing, booking, ticketing, and generating reports for ... Utilize Sabre to book and issue airline reservations, accurately and efficiently. * Maintain ...
The position will be responsible for organizing, booking, ticketing, and generating reports for ... Utilize Sabre to book and issue airline reservations, accurately and efficiently. * Maintain ...
The position will be responsible for organizing, booking, ticketing, and generating reports for ... Utilize Sabre to book and issue airline reservations, accurately and efficiently. * Maintain ...
The position will be responsible for organizing, booking, ticketing, and generating reports for ... Utilize Sabre to book and issue airline reservations, accurately and efficiently. * Maintain ...
The position will be responsible for organizing, booking, ticketing, and generating reports for ... Utilize Sabre to book and issue airline reservations, accurately and efficiently. * Maintain ...
The position will be responsible for organizing, booking, ticketing, and generating reports for ... Utilize Sabre to book and issue airline reservations, accurately and efficiently. * Maintain ...
The position will be responsible for organizing, booking, ticketing, and generating reports for ... Utilize Sabre to book and issue airline reservations, accurately and efficiently. * Maintain ...
The position will be responsible for organizing, booking, ticketing, and generating reports for ... Utilize Sabre to book and issue airline reservations, accurately and efficiently. * Maintain ...
The position will be responsible for organizing, booking, ticketing, and generating reports for ... Utilize Sabre to book and issue airline reservations, accurately and efficiently. * Maintain ...
The position will be responsible for organizing, booking, ticketing, and generating reports for ... Utilize Sabre to book and issue airline reservations, accurately and efficiently. * Maintain ...
The position will be responsible for organizing, booking, ticketing, and generating reports for ... Utilize Sabre to book and issue airline reservations, accurately and efficiently. * Maintain ...
The position will be responsible for organizing, booking, ticketing, and generating reports for ... Utilize Sabre to book and issue airline reservations, accurately and efficiently. * Maintain ...
The position will be responsible for organizing, booking, ticketing, and generating reports for ... Utilize Sabre to book and issue airline reservations, accurately and efficiently. * Maintain ...
The position will be responsible for organizing, booking, ticketing, and generating reports for ... Utilize Sabre to book and issue airline reservations, accurately and efficiently. * Maintain ...
The position will be responsible for organizing, booking, ticketing, and generating reports for ... Utilize Sabre to book and issue airline reservations, accurately and efficiently. * Maintain ...
The position will be responsible for organizing, booking, ticketing, and generating reports for ... Utilize Sabre to book and issue airline reservations, accurately and efficiently. * Maintain ...
The position will be responsible for organizing, booking, ticketing, and generating reports for ... Utilize Sabre to book and issue airline reservations, accurately and efficiently. * Maintain ...
The position will be responsible for organizing, booking, ticketing, and generating reports for ... Utilize Sabre to book and issue airline reservations, accurately and efficiently. * Maintain ...
The position will be responsible for organizing, booking, ticketing, and generating reports for ... Utilize Sabre to book and issue airline reservations, accurately and efficiently. * Maintain ...
The position will be responsible for organizing, booking, ticketing, and generating reports for ... Utilize Sabre to book and issue airline reservations, accurately and efficiently. * Maintain ...
The position will be responsible for organizing, booking, ticketing, and generating reports for ... Utilize Sabre to book and issue airline reservations, accurately and efficiently. * Maintain ...
The position will be responsible for organizing, booking, ticketing, and generating reports for ... Utilize Sabre to book and issue airline reservations, accurately and efficiently. * Maintain ...
The position will be responsible for organizing, booking, ticketing, and generating reports for ... Utilize Sabre to book and issue airline reservations, accurately and efficiently. * Maintain ...
The position will be responsible for organizing, booking, ticketing, and generating reports for ... Utilize Sabre to book and issue airline reservations, accurately and efficiently. * Maintain ...
The position will be responsible for organizing, booking, ticketing, and generating reports for ... Utilize Sabre to book and issue airline reservations, accurately and efficiently. * Maintain ...
The position will be responsible for organizing, booking, ticketing, and generating reports for ... Utilize Sabre to book and issue airline reservations, accurately and efficiently. * Maintain ...
The position will be responsible for organizing, booking, ticketing, and generating reports for ... Utilize Sabre to book and issue airline reservations, accurately and efficiently. * Maintain ...
The position will be responsible for organizing, booking, ticketing, and generating reports for ... Utilize Sabre to book and issue airline reservations, accurately and efficiently. * Maintain ...
Group Air Agent - Dedicated
AL · Remote
The position will be responsible for organizing, booking, ticketing, and generating reports for ... Utilize Sabre to book and issue airline reservations, accurately and efficiently. * Maintain ...
Group Air Agent - Dedicated
AL · Remote
The position will be responsible for organizing, booking, ticketing, and generating reports for ... Utilize Sabre to book and issue airline reservations, accurately and efficiently. * Maintain ...
The position will be responsible for organizing, booking, ticketing, and generating reports for ... Utilize Sabre to book and issue airline reservations, accurately and efficiently. * Maintain ...
The position will be responsible for organizing, booking, ticketing, and generating reports for ... Utilize Sabre to book and issue airline reservations, accurately and efficiently. * Maintain ...
Group Air Agent - Dedicated
Boise, ID · Remote
The position will be responsible for organizing, booking, ticketing, and generating reports for ... Utilize Sabre to book and issue airline reservations, accurately and efficiently. * Maintain ...
Group Air Agent - Dedicated
Boise, ID · Remote
The position will be responsible for organizing, booking, ticketing, and generating reports for ... Utilize Sabre to book and issue airline reservations, accurately and efficiently. * Maintain ...
Airline Booking Agent information
See salary details
$34.4K is the 25th percentile. Wages below this are outliers.
$29K - $35.4K
30% of jobs
$35.4K - $41.8K
15% of jobs
The median wage is $43.1K / yr.
$41.8K - $48.2K
24% of jobs
$50.2K is the 75th percentile. Wages above this are outliers.
$48.2K - $54.6K
20% of jobs
$54.6K - $61K
8% of jobs
$61K - $67.5K
1% of jobs
$67.5K - $73.9K
0% of jobs
$73.9K - $80.3K
0% of jobs
$80.3K - $86.7K
0% of jobs
$86.7K - $93.1K
0% of jobs
$93.1K - $99.5K
2% of jobs
$29K
$47.9K
$99.5K
How much do airline booking agent jobs pay per year?
As of Aug 30, 2026, the average yearly pay for airline booking agent in the United States is $47,930.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,000.00 and $51,000.00 per year, depending on experience, location, and employer.
What does an airline booking agent do?
An Airline Booking Agent is responsible for assisting customers with booking flights, making reservations, and providing information about flight schedules, fares, and travel policies. They work either at airports, call centers, or online platforms to help travelers find suitable flights, process payments, and handle changes or cancellations. Additionally, they may provide support for special requests, such as meal preferences or seating arrangements, and ensure all travel documents are in order. Their goal is to deliver excellent customer service and ensure a smooth travel experience for passengers.
What are the key skills and qualifications needed to thrive as an airline booking agent, and why are they important?
To thrive as an Airline Booking Agent, you need strong customer service abilities, attention to detail, and familiarity with the airline industry, often supported by a high school diploma or equivalent. Proficiency in global distribution systems (GDS) like Amadeus or Sabre and experience with booking/reservation software are typically required. Excellent communication, problem-solving skills, and patience help agents handle inquiries and resolve passenger issues effectively. These skills ensure smooth travel arrangements, customer satisfaction, and operational efficiency in a fast-paced environment.
What are some common challenges faced by airline booking agents, and how can they be managed effectively?
Airline booking agents often encounter challenges such as handling last-minute changes, managing overbooked flights, and assisting upset or stressed travelers. Effective communication, problem-solving skills, and a calm demeanor are essential for resolving these situations efficiently. Agents frequently collaborate with other airline staff, including gate agents and supervisors, to ensure smooth operations and customer satisfaction. Ongoing training and support from the team also help booking agents stay prepared for unexpected scenarios.
What is the difference between Airline Booking Agent vs Travel Agent?
| Aspect | Airline Booking Agent | Travel Agent |
|---|---|---|
| Credentials | Typically no formal certification, but knowledge of airline systems helpful | Often requires certifications like IATA or ASTA |
| Work Environment | Airline offices, call centers, online platforms | Travel agencies, online platforms, retail locations |
| Employer & Industry | Airlines, airline subsidiaries | Independent agencies, travel companies |
| Primary Focus | Booking flights, managing airline reservations | Planning entire trips, including flights, hotels, tours |
While both roles involve travel arrangements, Airline Booking Agents focus specifically on airline reservations and ticketing, often working directly with airlines. Travel Agents provide broader travel planning services, including accommodations and tours. Understanding these differences helps job seekers identify the right career path in the travel industry.
More about Airline Booking Agent jobs
What states have the most Airline Booking Agent jobs?
States with the most job openings for Airline Booking Agent jobs include:
What job categories do people searching Airline Booking Agent jobs look for?
The top searched job categories for Airline Booking Agent jobs are:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 2 days ago
ADTRAV rating
8.7
Based on 7 frontline employees who took The Breakroom Quiz
2nd of 11 rated travel agencies
Job description
ADTRAV Travel Management, founded in 1977, has over four decades of experience in managing corporate, government, vacation, group, meetings, and incentive travel programs across the United States. We have experienced steady growth throughout our history and are currently ranked as one of the top business travel management companies in the country.
ADTRAV is seeking a Group Air Agent - Dedicated to focus on group air travel reservations for ADTRAV on a dedicated account. The position will be responsible for organizing, booking, ticketing, and generating reports for multiple groups simultaneously and providing high touch, white glove service. They will also act as liaison for the dedicated account and work with leadership on negotiating group air contracts and discounts.
Essential Duties and Responsibilities include the following:
- Book and ticket air travel for groups up to 4,000 travelers on a dedicated account, which includes organizing manifests, booking, ticketing, reporting, and making changes as needed.
- Be responsive to travelers and clients throughout the booking process.
- Follow up with clients regarding travel plans and adjust as needed.
- Utilize Sabre to book and issue airline reservations, accurately and efficiently.
- Maintain sufficient account knowledge to assist clients without delay.
- Research and coordinate airline contracts, in conjunction with the leadership team.
- Work with leadership to manage group blocks, attrition, and utilization.
- Check queues daily to ensure accuracy and that all issued tickets are complete.
- Act as a liaison for dedicated group air account.
- Meet all KPIs as required for the position and outlined by management (e.g., productivity, transactions, errors, SLAs), including maintaining consistent attendance and adherence to the schedule.
- Communicate with airlines on flight changes, seating, and upgrades and provide updates to the client as needed.
- Document all information in the CRM and other tools as required.
- Utilize various applications, including GDS, online booking tools, and various internal applications.
- Follow ADTRAV policies, procedures, and approved workflows on how to service travelers.
- Provide excellent customer service in every interaction with travelers. Show empathy and be able to identify and solve traveler issues.
- Communicate effectively with other agents and employees to solve problems, gather information, and service travelers.
- Become knowledgeable in ADTRAV's industry and customer base.
- Participate in ongoing training to continuously build knowledge and skills in the industry.
- Represent ADTRAV by embracing the company values and maintaining effective working relationships with employees, partners, vendors, and clients.
- Adhere to company policies and procedures.
- Other duties as assigned.
Qualifications:
- High school diploma or equivalent required.
- At least 2 years experience as a group booking and ticketing agent; complex international experience a plus, in both geographical locations and rate structures.
- Experience working with VIP clients and providing high touch, white glove service.
- Experience contracting and issuing block space preferred.
- Strong knowledge and experience with GDS systems; Sabre required, Amadeus a plus. Proficient with Sabre pricing to include phases.
- Highly knowledgeable of city, airline, hotel, and car rental codes.
- Working knowledge and proficiency in Fly America, Open Skies, and federal travel regulations.
- Strong computer and typing skills, which includes the ability to navigate quickly between programs and using shortcut keys.
- Demonstrated experience learning and using technology, and ability to use multiple applications and monitors at one time.
- Ability to consistently deliver excellent customer service, internally and externally.
- Proficient with Microsoft Office suite (Outlook, Word, Excel, Teams).
- Experience using CRM to enter and track activities.
- Excellent English written and verbal communication skills.
- Excellent listening skills; able to listen to and respond to the traveler’s needs and clarify as needed.
- Strong attention to detail with emphasis on accuracy and quality.
- Highly self-motivated and able to manage multiple tasks and groups in a fast-paced environment and with minimal supervision.
- Excellent time-management and organizational skills, with a proven ability to meet deadlines and work well under pressure.
- Strong organizational and problem-solving abilities.
- Ability to communicate ideas and concepts clearly and concisely, while also being open to receive feedback and direction as needed.
- Able to present a professional and positive demeanor with internal and external customers/clients and work cooperatively.
- Ability to work remotely and meet the company home-office requirements.
- Able to sit and work at a computer for extended periods of time, without leaving the work area.
- Able to work a schedule that falls between Monday-Friday, 7am-7pm CT. Able to work overtime and some weekends and holidays as needed.
- Be able to successfully attend and pass new hire and department specific training.
- Able to maintain confidentiality of company and client information.
- Able to successfully pass a credit, criminal, and/or employment reference background check.
The pay range for this position is $25-$26/hour; we may consider pay outside this range. Pay is based on experience booking group travel and working with VIP travelers. ADTRAV offers a competitive benefits package that includes medical, dental, vision, life, disability, Flexible Spending Accounts, 401(k), and PTO.
ADTRAV Corporation an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
About ADTRAV
Sourced by ZipRecruiter
Industry
Travel arrangement services
Company size
51 - 200 Employees
Headquarters location
Birmingham, AL, US