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Aircraft Field Service Representative Jobs (NOW HIRING)

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Aircraft Field Service Representative information

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$13

$25

$41

How much do aircraft field service representative jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for aircraft field service representative in the United States is $25.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.61 per hour, depending on experience, location, and employer.

What is the difference between Aircraft Field Service Representative vs Aircraft Maintenance Technician?

AspectAircraft Field Service RepresentativeAircraft Maintenance Technician
CertificationsFAA Airframe & Powerplant (A&P) license often preferredFAA A&P license required
Work EnvironmentOn-site at airports, customer locations, or remote sitesMaintenance hangars, repair stations, or airports
Employer & Industry UsageAirlines, OEMs, maintenance providersAircraft repair stations, airlines, military
Job FocusCustomer support, troubleshooting, and field repairsIn-depth aircraft repairs, inspections, and overhauls

The Aircraft Field Service Representative primarily provides on-site customer support, troubleshooting, and field repairs, often working directly at airports or customer locations. In contrast, Aircraft Maintenance Technicians focus on in-depth repairs and inspections within hangars or repair stations. Both roles require FAA A&P certification and serve the aviation industry, but their work environments and job focus differ significantly.

What are the key skills and qualifications needed to thrive as an Aircraft Field Service Representative, and why are they important?

To excel as an Aircraft Field Service Representative, you need in-depth knowledge of aircraft systems, troubleshooting skills, and typically an associate’s or bachelor’s degree in aviation maintenance or a related field. Familiarity with technical documentation, diagnostic tools, and regulatory compliance systems (such as FAA regulations) is essential. Strong customer service, communication, and problem-solving skills help build client trust and efficiently address on-site issues. These skills ensure aircraft are maintained to safety standards and that clients receive timely, effective technical support.

What are some common challenges faced by Aircraft Field Service Representatives in supporting customers at remote locations?

Aircraft Field Service Representatives often encounter challenges such as troubleshooting complex technical issues with limited on-site resources, adapting to varying customer procedures, and communicating effectively across cultures. Working in remote locations may require quick problem-solving and self-sufficiency, as immediate access to parts or engineering support can be limited. Building strong customer relationships and providing clear, timely updates are essential to maintaining trust and ensuring successful aircraft operations.

What is an Aircraft Field Service Representative?

An Aircraft Field Service Representative (FSR) is a technical expert who provides on-site support, troubleshooting, and maintenance advice for aircraft operators. They act as a liaison between the aircraft manufacturer and the customer, ensuring that any operational or technical issues are promptly addressed. FSRs assist with the implementation of service bulletins, provide training to maintenance personnel, and help optimize aircraft performance. Their role is vital for maintaining safety, reliability, and customer satisfaction in the aviation industry.
More about Aircraft Field Service Representative jobs
What job categories do people searching Aircraft Field Service Representative jobs look for? The top searched job categories for Aircraft Field Service Representative jobs are:
Infographic showing various Aircraft Field Service Representative job openings in the United States as of June 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $52,098 per year, or $25 per hour.
Experienced Field Service Representative - Defense

Experienced Field Service Representative - Defense

Boeing

Mesa, AZ • On-site

Full-time

Medical, Life, Retirement

Posted 8 days ago


Boeing rating

8.5

Company rating: 8.5 out of 10

Based on 585 frontline employees who took The Breakroom Quiz

33rd of 516 rated manufacturers


Job description

Experienced Field Service Representative - Defense

Company:

Boeing Aerospace Operations

Boeing Global Services (BGS) is seeking an Experienced Field Service Representative for technical field support of the best attack helicopter in the world, the AH64D/E aircraft in Mesa, Arizona.

A successful candidate is technically proficient and has good relationship skills and an ability to coach others in maintaining the AH64 D/E helicopter.

This position may be located at various global locations. The position will initially start in Mesa, Arizona for training and eventually assignment as dictated by contract requirements. Relocation/assignment benefits to the international location will be provided. Ability to meet international assignment health requirements required.

You are applying for a Field Operations position where our employees must be willing and able (potentially short-notice) to travel to a variety of locations (domestic and/or international) to meet the needs of our customers.

Field Operations employees may be required to relocate to another Field Operations location based on customer needs and/or management requirements.

Specific contracts supported by Field Operations could require employees to perform a deployment to a US DOD contingency operation. Employees associated with these specific contracts must be able to pass military contractor health standards for deployment.

Position Responsibilities:

  • Performs troubleshooting procedures for multiple systems
  • Provides customer focused technical field support of AH64 aircraft for Boeing's customers on a global scale
  • Aid the customer in troubleshooting procedures for drives, propulsion, pneudraulic, electrical and armament systems
  • Resolves maintenance and operational issues
  • Interprets technical documents and monitors product performances
  • Must be able to develop and conduct ad hoc training in an informal/on-the-job training environment
  • Responds to operational issues by interpreting technical documents to identify, diagnose and resolve issues in support of scheduled and unscheduled maintenance events
  • Collaborates with company organizations to isolate equipment problems not detected by diagnostics and standard documentation
  • Collects technical data and evaluates maintenance procedures to address potential support issues
  • Manages field office resources and maintains company presence
  • Prepares and submits required data using various reporting methods using strong written and oral communication skills
  • Ability to interface with all levels of customer organizations
  • Capable of interpreting technical drawings and data to apply knowledge in rectifying aircraft mechanical and electrical issues
  • Familiar with MS office and capable of concise reporting and remote communications
  • Applicable and appropriate educational/certification credentials from an accredited institution and/or equivalent experience is required

Basic Qualifications (Required Skills/Experience):

  • Minimum of 5 years of experience working maintenance for AH-64D or AH-64E aircraft
  • At the sole discretion of leadership, must be willing and able (on potentially short-notice) to deploy/travel to a variety of locations (domestic and international) and for a variety of deployment durations to meet customer needs and the statement of work. Unless compelling reasons exist, failure to deploy/travel will be considered as a resignation.
  • At the sole discretion of leadership, must be willing and able to relocate to a variety of locations (domestic and international) to meet customer needs and the statement of work. Failure to relocate will be considered as a resignation.
  • Must possess a current US Passport

Ex-Pat Information:

  • Candidate must be able to obtain a work visa, depending on requirements of the country
  • Candidate must be able to meet the cultural requirements of the country, as applicable
  • Employment is contingent on the candidate's ability to satisfy all labor and immigration formalities of the country
  • Because the candidate selected will be expected to go on an international assignment, the offer will be contingent upon the candidate's ability to obtain clearances from International Health Services and the receipt of a visa/work permit to the country in which he or she will be assigned

Relocation:
Relocation benefits will be provided only to the international assignment.


Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alco

hol when criteria is met as outlined in our policies.

Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage, and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range: $85,850 - $116,150.

Language Requirements:

Not Applicable

Education:

Not Applicable

Relocation:

Relocation assistance is not a negotiable benefit for this position.

Export Control Requirement:

This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Safety Sensitive:

This is not a Safety Sensitive Position.

Security Clearance:

This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active)

Visa Sponsorship:

Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award

Shift:

Shift 1 (United States of America)

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Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

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