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Aircraft Field Service Representative Jobs (NOW HIRING)

The Field Service Representative will support the operation of the Customer Service Department. The Field Service Representative routinely meets the customer and is the Company's direct contact with ...

The Field Service Representative will support the operation of the Customer Service Department. The Field Service Representative routinely meets the customer and is the Company's direct contact with ...

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Aircraft Field Service Representative information

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$13

$25

$41

How much do aircraft field service representative jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for aircraft field service representative in the United States is $25.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.61 per hour, depending on experience, location, and employer.

What is the difference between Aircraft Field Service Representative vs Aircraft Maintenance Technician?

AspectAircraft Field Service RepresentativeAircraft Maintenance Technician
CertificationsFAA Airframe & Powerplant (A&P) license often preferredFAA A&P license required
Work EnvironmentOn-site at airports, customer locations, or remote sitesMaintenance hangars, repair stations, or airports
Employer & Industry UsageAirlines, OEMs, maintenance providersAircraft repair stations, airlines, military
Job FocusCustomer support, troubleshooting, and field repairsIn-depth aircraft repairs, inspections, and overhauls

The Aircraft Field Service Representative primarily provides on-site customer support, troubleshooting, and field repairs, often working directly at airports or customer locations. In contrast, Aircraft Maintenance Technicians focus on in-depth repairs and inspections within hangars or repair stations. Both roles require FAA A&P certification and serve the aviation industry, but their work environments and job focus differ significantly.

What are the key skills and qualifications needed to thrive as an Aircraft Field Service Representative, and why are they important?

To excel as an Aircraft Field Service Representative, you need in-depth knowledge of aircraft systems, troubleshooting skills, and typically an associate’s or bachelor’s degree in aviation maintenance or a related field. Familiarity with technical documentation, diagnostic tools, and regulatory compliance systems (such as FAA regulations) is essential. Strong customer service, communication, and problem-solving skills help build client trust and efficiently address on-site issues. These skills ensure aircraft are maintained to safety standards and that clients receive timely, effective technical support.

What are some common challenges faced by Aircraft Field Service Representatives in supporting customers at remote locations?

Aircraft Field Service Representatives often encounter challenges such as troubleshooting complex technical issues with limited on-site resources, adapting to varying customer procedures, and communicating effectively across cultures. Working in remote locations may require quick problem-solving and self-sufficiency, as immediate access to parts or engineering support can be limited. Building strong customer relationships and providing clear, timely updates are essential to maintaining trust and ensuring successful aircraft operations.

What is an Aircraft Field Service Representative?

An Aircraft Field Service Representative (FSR) is a technical expert who provides on-site support, troubleshooting, and maintenance advice for aircraft operators. They act as a liaison between the aircraft manufacturer and the customer, ensuring that any operational or technical issues are promptly addressed. FSRs assist with the implementation of service bulletins, provide training to maintenance personnel, and help optimize aircraft performance. Their role is vital for maintaining safety, reliability, and customer satisfaction in the aviation industry.
More about Aircraft Field Service Representative jobs
What job categories do people searching Aircraft Field Service Representative jobs look for? The top searched job categories for Aircraft Field Service Representative jobs are:
Infographic showing various Aircraft Field Service Representative job openings in the United States as of June 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $52,098 per year, or $25 per hour.
Field Service Representative (Arizona)

Field Service Representative (Arizona)

StandardAero

Phoenix, AZ

Full-time

Medical, Life, Retirement, PTO

Posted 18 days ago


StandardAero rating

8.4

Company rating: 8.4 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

5th of 52 rated aviation services


Job description

JOB DESCRIPTION

Field Service Representative

Build an Aviation Career You’re Proud Of

Your work ties us all together, helping our teams function and operate. Experience opportunities to learn and be a part of an organization that has your back. And with competitive compensation and total rewards, you’ll also enjoy our great perks.

As a Field Service Representative , you'll have responsibility for Mobile Service Team activities on gas turbine powered aircraft, technical troubleshooting, problem solving, engine changes and engine repairs in the field. The incumbent can be based anywhere in the United States.

What you'll do:

(Not listed in order of importance. Other duties may be assigned.)

  • Perform inspection, airframe interface, ground operation, troubleshooting, adjustment and repair of engines and related accessories, as installed in customer aircraft per manufacturer's instructions.
  • Accomplish duties in a manner that presents an image of professionalism to the customer and their agents that is the embodiment of service assistance in conforming the results to the manufacturer's approved modification specifications in engines and related accessories.
  • Proficiently perform the attachment of Powerplant "Quick Engine Change" components and installation of the powerplants in the aircraft as well as the installation of propellers, governors, and engine related accessories.
  • Monitor tooling calibrations for any equipment used to perform designated tasks.
  • Perform any appropriate inspection they are certified to perform following completion of engine repairs and modifications and the inspection of powerplants following their installation into the aircraft for final acceptance and release to service.
  • Make airworthiness determinations and providing suitable certification for the work performed including the Final Inspection and “Release to Service” of any work accomplished within the Repair Station's Rating either at the Repair Station or at any other location.

Position Requirements:

  • Ability to express or exchange ideas verbally with peers, clients, and public.
  • Ability to get along with co-workers and peers.
  • Maintenance of regular attendance and punctuality within customary tolerances.
  • Looking for maintenance professionals who hold an A &P license with well-developed technical knowledge on any of these specific types and models of TFE731 / PT6A / PW300 / PW500 / JT15D / Spey / Tay / HTF7000 / GTCP 36 APU / BR710 / CFM56 / LEAP / CF34 / AE3007 / CFE738 aircraft turbine engines.
  • College degree OR high school graduate with technical vocational training and knowledge normally achieved through graduation from a university, trade school or military aircraft maintenance program, or an equivalent apprenticeship program.
  • Must possess effective written and verbal communications skills.
  • Must have proper hand tools.
  • Must be able to speak, read, and write in the English language.
  • Must have A &P License.
  • Must possess a valid driver's license.
  • Should be able to demonstrate PC proficiency in MS Word and Excel as well as learn any corporate or industry software used by the position.
  • Ability to lift and carry up to 50 pounds independently
  • Must have a valid passport or be able to obtain one
  • Must be authorized to work in the US.

Preferred Characteristics

  • Must be able to tolerate periods of elevated noise exposure due to engine testing.
  • Must be able to tolerate frequent exposure to outside weather conditions.
  • Must be able to travel between 70-90 % of the time.
  • May be required to travel to locations outside of the United States

#LI-RC1

Benefits that make life better:

  • Comprehensive Healthcare
  • 401(k) with 100% company match; up to 5% vested
  • Paid Time Off starting on day one
  • Bonus opportunities
  • Health- & Dependent Care Flexible Spending Accounts
  • Short- & Long-Term Disability
  • Life & AD&D Insurance
  • Learning & Training opportunities

ABOUT US

Raising the Standard of Excellence since 1911

With over a century of proven excellence, StandardAero has become an industry leader in MRO services and customized solutions in the aerospace field. Our shared values and learning-based culture inspire our team to exceed their potential and power our customers’ missions worldwide. With on-the-job training, advancement opportunities, and excellent benefits, StandardAero invites you to experience a fulfilling and meaningful career with us.

ABOUT THE TEAM

Inclusivity Is Our Standard

It is StandardAero’s policy to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex (including transgender status, sexual orientation, and pregnancy) sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Our supportive environment celebrates diversity with no room for harassment or discrimination of any kind. We invite you to bring your authentic self to our team and experience our welcoming culture.


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