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Air Freight Operations Manager Jobs in Wisconsin

Operations Managers develop methods and procedures for the most efficient and economical routing and movement of customers' freight in an error-free manner as well as within established service ...

Overview Operations Managers develop methods and procedures for the most efficient and economical routing and movement of customers' freight in an error-free manner as well as within established ...

Overview Operations Managers develop methods and procedures for the most efficient and economical routing and movement of customers' freight in an error-free manner as well as within established ...

Truckload Operations Manager Location: Caledonia, WI (Onsite) Territory: Eastern Wisconsin ... Plan and assign freight based on equipment availability, driver hours, customer requirements, and ...

... C solutions backed by integrity and expertise. ​We don't just supply equipment. We collaborate ... Branch Operations Manager The Branch Operations Manager is a strategic partner to the Branch ...

... C solutions backed by integrity and expertise. ​We don't just supply equipment. We collaborate ... Branch Operations Manager The Branch Operations Manager is a strategic partner to the Branch ...

... C solutions backed by integrity and expertise. ​We don't just supply equipment. We collaborate ... Branch Operations Manager The Branch Operations Manager is a strategic partner to the Branch ...

... C solutions backed by integrity and expertise. We don't just supply equipment. We collaborate ... Branch Operations Manager The Branch Operations Manager is a strategic partner to the Branch ...

... C solutions backed by integrity and expertise. ​We don't just supply equipment. We collaborate ... Branch Operations Manager The Branch Operations Manager is a strategic partner to the Branch ...

... C solutions backed by integrity and expertise. ​We don't just supply equipment. We collaborate ... Branch Operations Manager The Branch Operations Manager is a strategic partner to the Branch ...

... C solutions backed by integrity and expertise. ​We don't just supply equipment. We collaborate ... Branch Operations Manager The Branch Operations Manager is a strategic partner to the Branch ...

... C solutions backed by integrity and expertise. ​We don't just supply equipment. We collaborate ... Branch Operations Manager The Branch Operations Manager is a strategic partner to the Branch ...

Manage operational budgets, cost controls, and resource allocation * Drive cost reduction ... The Company's electric motors and air moving subsystems provide the power to create motion. A ...

Set up appointment freight deliveries * Perform and or assists with billing, rating, manifesting ... In conjunction with the Service Center Manager, recruit, qualify, interview, hire, train and ...

Set up appointment freight deliveries * Perform and or assists with billing, rating, manifesting ... In conjunction with the Service Center Manager, recruit, qualify, interview, hire, train and ...

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Air Freight Operations Manager information

What does an air freight operations manager do?

An Air Freight Operations Manager oversees the logistics and coordination of air cargo shipments. They manage daily operations, ensure compliance with safety and regulatory standards, and supervise staff involved in the shipping and receiving process. Their responsibilities also include optimizing shipment schedules, resolving issues that arise during transport, and maintaining relationships with airlines, customs officials, and clients. The goal is to ensure timely, efficient, and cost-effective air freight operations.

What are some common challenges faced by an air freight operations manager, and how can they be addressed?

Air Freight Operations Managers often encounter challenges such as coordinating complex logistics across multiple time zones, managing strict regulatory compliance, and responding to unexpected delays or disruptions. To address these challenges, successful managers develop strong relationships with carriers and customs authorities, stay updated on changing regulations, and implement robust contingency plans. Effective communication and adaptability are key, as is leveraging technology to streamline tracking and documentation processes.

What is the difference between Air Freight Operations Manager vs Air Freight Coordinator?

AspectAir Freight Operations ManagerAir Freight Coordinator
ResponsibilitiesOversees entire freight operations, manages teams, ensures compliance, and optimizes logistics processes.Assists with shipment scheduling, documentation, and communication between clients and carriers.
Required CredentialsLogistics or supply chain certifications, experience in freight management.Basic logistics knowledge, often entry-level or related certifications.
Work EnvironmentOffice-based with site visits, managing teams and operations.Office and warehouse environments, supporting daily shipment activities.

The Air Freight Operations Manager focuses on overseeing and optimizing freight processes, while the Air Freight Coordinator handles day-to-day shipment coordination. Both roles require logistics knowledge, but the manager position involves leadership and strategic planning, whereas the coordinator role is more operational and support-oriented.

What is an air freight operations manager?

An air freight operations manager oversees the daily activities involved in the transportation of goods by air, ensuring shipments are handled efficiently, safely, and in compliance with regulations. They coordinate with airlines, customs, and logistics teams, often using transportation management systems, and typically require strong organizational and communication skills. The role may also involve managing staff and optimizing operational processes to improve delivery times and reduce costs.

What are the key skills and qualifications needed to thrive as an air freight operations manager, and why are they important?

To thrive as an Air Freight Operations Manager, you need expertise in logistics, supply chain management, and air cargo regulations, typically backed by a relevant degree or industry certification. Familiarity with cargo management systems, customs documentation platforms, and transportation management software is essential. Strong leadership, problem-solving, and communication skills help coordinate teams and resolve operational challenges effectively. These competencies ensure efficient, compliant, and cost-effective movement of goods in a dynamic global air freight environment.
What are popular job titles related to Air Freight Operations Manager jobs in Wisconsin? For Air Freight Operations Manager jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Air Freight Operations Manager jobs in Wisconsin look for? The top searched job categories for Air Freight Operations Manager jobs in Wisconsin are:
What cities in Wisconsin are hiring for Air Freight Operations Manager jobs? Cities in Wisconsin with the most Air Freight Operations Manager job openings:
Infographic showing various Air Freight Operations Manager job openings in Wisconsin as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Full-time

Medical, Dental, Vision, Retirement

Re-posted 9 days ago


Job description

Air Freight Specialist
Ashley Furniture Industries |International Logistics & Customer Support
Keep the World Moving. Coordinate Global Air Freight for the #1 Furniture Company.
Ashley Furniture is seeking an Air Freight Specialist to join our International Logistics & Customer Support team in Arcadia, Wisconsin. If you're detail-oriented, enjoy problem-solving, and want to play a critical role in our global supply chain, this is your opportunity to join the most innovative and competitive furniture company on the planet.
In this role, you'll coordinate and monitor international air freight shipments from origin to final destination, ensuring timely delivery, customs compliance, and cost-effective transportation solutions that support Ashley's mission to deliver quality products to customers worldwide.
About Ashley Furniture
We're driven by a Massively Transformative Purpose: to inspire the love of home and enrich the lives of those around us by being the most innovative and competitive furniture company on the planet.
Our mission: Improve Quality. Reduce Costs. Do More Business. Be Profitable. Stay in Business.
We live our core values every day:
  • Honesty & Integrity - Be forthright in all we do
  • Passion, Drive & Discipline - Give everything to your role
  • Dirty Fingernail - You get what you inspect, not what you expect
  • Continuous Improvement - Know the business and make it better
  • Customer Centric - Deliver on what is promised to the customer
  • Boundaryless - Work for the greater good of the organization

The Opportunity
As our Air Freight Specialist, you'll be the vital link in our international supply chain, coordinating air shipments across all Ashley locations globally. You'll work boundarylessly with internal teams, international vendors, customs brokers, and freight carriers to ensure seamless movement of products from origin to destination.
This role is perfect for someone with strong attention to detail, excellent communication skills, and a commitment to Continuous Improvement in logistics processes.
What You'll Do
Coordinate & Track International Air Shipments
  • Track shipments from origin to final destination across global routes
  • Coordinate with Classification Team to provide accurate customs clearance information to air carriers
  • Research and resolve issues preventing shipments from being delivered or dispatched
  • Update inventory and shipping information manually as needed to ensure data accuracy
  • Monitor and prioritize shipments imperative for production needs or market deadlines

Ensure Customs Compliance & Documentation
  • Provide accurate customs clearance information to ensure timely and effective clearance
  • Maintain and retain international correspondence in accordance with U.S. Customs requirements
  • Update internal systems with necessary customs clearance information
  • Stay current with importing/exporting rules, regulations, and international shipping industry changes
  • Communicate relevant findings to management to maintain compliance

Manage Purchase Orders & Delivery Coordination
  • Monitor and maintain purchase order (PO) due dates in Ashley's internal computer systems
  • Research and resolve POs that fall outside acceptable variance ranges
  • Communicate delivery information to internal contacts as needed
  • Coordinate less than container load (LCL) shipments from quote to delivery

Process Payments & Audit Billing
  • Process and approve wire payments for sample shipments and service providers
  • Coordinate with Accounts Payable to submit payments accurately and on time
  • Validate statements for accuracy and ensure records are stored properly
  • Audit air carrier/broker billing to ensure accurate clearance information and competitive freight charges
  • Resolve billing issues as needed to protect Ashley's interests

Drive Cost Optimization
  • Continually monitor costs and current air freight market conditions
  • Ensure Ashley secures most competitive rates in the industry
  • Prepare and provide costing analysis upon request
  • Analyze and recommend carrier assignments based on cost and service analysis
  • Embody our mission to Reduce Costs while maintaining service excellence

Support Export Operations
  • Coordinate export shipments including documentation compilation
  • Communicate with vendors/offices at origin for seamless coordination
  • Notify service providers of pick-up information and requirements
  • Determine payment information as needed for international transactions

Lead Training & Process Improvement
  • Provide training and support to international vendors and overseas offices on air freight procedures
  • Assist with maintaining standard operating procedures for the Freight Team
  • Determine areas in need of improvement and make recommendations
  • Assist with creating, implementing, and monitoring process improvement changes
  • Collect and update information in accordance with team key process measures
  • Champion Continuous Improvement in all logistics operations

What You'll Bring
Required Qualifications
  • High School Diploma or equivalent
  • 1+ year of office support, clerical, or administrative work experience
  • Some college coursework or equivalent work experience preferred

Skills & Abilities
Core Competencies:
  • Strong attention to detail - Critical for customs compliance and accurate documentation
  • Excellent communication skills - Verbal and written communication with international partners
  • Analytical and problem-solving skills - Troubleshoot shipping issues and resolve delays
  • Time management and organizational skills - Handle multiple shipments and priorities simultaneously
  • Customer orientation - Deliver on commitments to internal and external customers
  • Adaptability - Thrive in fast-paced, dynamic international logistics environment

Technical Skills:
  • Proficient computer skills including Microsoft Office Suite
  • Proficient keyboarding and 10-key skills
  • Document management systems experience
  • Ability to learn import logistics, international transportation, and customs regulations
  • Working knowledge of Continuous Improvement methodologies

Personal Attributes:
  • Work independently as well as in a team environment
  • Maintain confidentiality of sensitive shipping and financial information
  • Display empathy, understanding, and patience with employees and external customers
  • Respond professionally in difficult situations with vendors or internal partners
  • Perform under strong demands in a fast-paced environment
  • Initiating Action - Take ownership and proactively address issues

Work Environment & Schedule
  • Location: Chippewa Falls, WI (onsite position)
  • Environment: Office-based with standard office equipment
  • Schedule: Full-time with flexibility to work extended hours when necessary
  • Travel: Opportunity for domestic travel as needed
  • Physical Requirements: Predominantly seated work with ability to lift up to 25 lbs occasionally

Why Join Ashley's International Logistics Team?
  • Global Impact: Coordinate shipments supporting Ashley locations worldwide
  • Continuous Learning: Develop expertise in international logistics, customs regulations, and freight operations
  • Career Growth: Build skills and advance within a growth-focused organization
  • Team Environment: Work with supportive colleagues committed to excellence
  • Comprehensive Benefits: Health, dental, vision, 401(k) with company match
  • Stability: Join an industry leader committed to staying in business for generations

Ready to Launch Your Logistics Career?
If you're detail-oriented, customer-focused, and ready to play a critical role in global supply chain operations, we want to hear from you.
Join Ashley and help us deliver on our promise to inspire the love of home around the world.
Apply Now
Ashley Furniture Industries is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.