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Air Freight Coordinator Jobs (NOW HIRING)

Manager - Air Freight Emergency Solution Desk

Atlanta, GA · On-site

$63K - $85K/yr

... coordination of purchase orders and customized management services. The Manager of Air Freight Emergency Solution is responsible for managing the team and support the business and sales verticals in ...

Manager - Air Freight Emergency Solution Desk

Atlanta, GA · On-site

$63K - $85K/yr

... coordination of purchase orders and customized management services. The Manager of Air Freight Emergency Solution is responsible for managing the team and support the business and sales verticals in ...

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Air Import Coordinator

Itasca, IL · On-site

$25 - $30/hr

In this vital role, you will oversee the coordination and management of air freight imports, ensuring smooth operations from shipment arrival to delivery. The successful candidate will possess strong ...

Air Import Coordinator

Dallas, TX · On-site

$23 - $26/hr

This position supports international air freight operations by managing import shipments, preparing documentation, coordinating transportation, and ensuring timely delivery. The ideal candidate has ...

Air Export Coordinator

Cypress, CA · On-site

$25 - $35/hr

Air Export Coordinator ** Client is open to contract to hire AND Direct Hire candidates! They want ... International Freight Forwarding / Global Logistics Schedule: Full-Time | Onsite Compensation: $25 ...

Air Export Coordinator ** Client is open to contract to hire AND Direct Hire candidates! They want ... International Freight Forwarding / Global Logistics Schedule: Full-Time | Onsite Compensation: $25 ...

Air Import Coordinator

Dallas, TX · On-site

$23 - $26/hr

This position supports international air freight operations by managing import shipments, preparing documentation, coordinating transportation, and ensuring timely delivery. The ideal candidate has ...

Air Import Coordinator

Dallas, TX · On-site

$25 - $27/hr

This position supports international air freight operations by managing import shipments, preparing documentation, coordinating transportation, and ensuring timely delivery. The ideal candidate has ...

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Air Freight Coordinator information

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How much do air freight coordinator jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for air freight coordinator in the United States is $21.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.32 per hour, depending on experience, location, and employer.

What does an air freight coordinator do?

An Air Freight Coordinator manages and oversees the shipment of goods by air, ensuring timely and cost-effective transportation. They handle booking cargo space, preparing shipping documentation, tracking shipments, and coordinating with airlines, freight forwarders, and customers. Additionally, they ensure compliance with international shipping regulations and customs requirements. Strong organizational skills and attention to detail are essential for this role.

What are the key skills and qualifications needed to thrive as an air freight coordinator?

To thrive as an Air Freight Coordinator, you need strong organizational skills, attention to detail, and a solid understanding of logistics or supply chain management, often supported by relevant experience or a degree in a related field. Proficiency in freight management systems, document processing software, and knowledge of international shipping regulations and customs documentation are commonly required. Excellent communication, problem-solving abilities, and adaptability are valued soft skills for this position. These competencies are essential to ensure timely, compliant, and cost-effective movement of air freight shipments while effectively coordinating with clients, carriers, and customs officials.

What are some typical challenges faced by air freight coordinators, and how can they be addressed?

Air Freight Coordinators frequently encounter challenges such as unexpected shipment delays, last-minute changes in customer requirements, and evolving customs regulations. Success in this role often depends on one's ability to remain calm under pressure and to quickly develop solutions, such as rerouting shipments or resolving documentation issues. Coordinators routinely collaborate with airlines, customs brokers, and internal logistics teams, making clear and prompt communication essential. By proactively monitoring shipment status and staying updated on regulatory changes, coordinators can minimize disruptions and maintain high levels of customer satisfaction.

How to become an air freight coordinator?

To become an air freight coordinator, candidates typically need a high school diploma or equivalent, along with experience in logistics or supply chain management. Relevant skills include knowledge of shipping regulations, proficiency with transportation management software, and strong organizational abilities. Some employers may prefer or require certifications such as the Certified Supply Chain Professional (CSCP).
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Infographic showing various Air Freight Coordinator job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 90% Full Time, 7% Part Time, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $44,539 per year, or $21.4 per hour.

Air Freight Import Account Manager

APOLLO FREIGHT INC

Los Angeles, CA • On-site

Full-time

Posted 14 days ago


Job description

The Air Freight Import Account Manager is responsible for the overall ownership, management   and growing key customer accounts within the air import division, with a primary focus on customs clearance, regulatory compliance, and exceptional customer service. This role oversees the end-to-end import process from cargo arrival through final delivery, ensuring timely customs clearance, seamless shipment coordination, and compliance with all applicable government regulations. The position requires a strong understanding of import operations, U.S. Customs regulations, account management, and customer engagement to achieve business objectives while maintaining profitability and service excellence.

Key Responsibilities

  • Maintain full ownership of assigned air import customer accounts, ensuring exceptional customer service and timely communication throughout the import process.
  • Manage air import shipments from pre-arrival through customs clearance, release, and final delivery, ensuring all customer requirements and service commitments are met.
  • Coordinate and oversee customs clearance activities, ensuring complete and accurate documentation and compliance with U.S. Customs and Border Protection (CBP), Partner Government Agencies (PGAs), and all applicable import regulations.
  • Build and maintain strong relationships with customers, customs brokers, airlines, government agencies, trucking providers, and other key business partners.
  • Review commercial invoices, packing lists, bills of lading, air waybills, and other import documentation to ensure accuracy and compliance.
  • Work closely with customs brokerage teams to resolve entry issues, customs holds, examinations, and regulatory requirements while minimizing shipment delays.
  • Negotiate customer pricing and service agreements while maintaining competitive rates and profitable account margins.
  • Identify opportunities to grow existing customer accounts by expanding import services, customs brokerage, and value-added logistics solutions.
  • Proactively resolve customer concerns, shipment exceptions, customs delays, and service issues by providing timely and effective solutions.
  • Coordinate with operations, warehouse, transportation, and customs brokerage teams to ensure smooth execution of import shipments.
  • Monitor shipment performance and provide customers with shipment visibility, customs status updates, KPI reporting, and performance reviews.
  • Analyze account performance, revenue, profitability, and operational metrics to identify opportunities for continuous improvement and business growth.
  • Collaborate with internal departments to improve operational efficiencies, streamline customs clearance processes, and reduce costs.
  • Prepare regular reports on account performance, import activity, customs compliance, forecasts, and market trends for management.
  • Stay informed on changes in customs regulations, tariff updates, trade policies, and import compliance requirements to provide customers with accurate guidance and maintain regulatory compliance.
  • Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field preferred.
  • 3–5 years of experience in air freight import, customs brokerage, or international logistics preferred
  • Proven experience in account management, customs clearance, or customer-facing roles within the freight forwarding industry.
  • Strong knowledge of U.S. Customs and Border Protection (CBP) regulations, customs entry procedures
  • Experience working with customs brokerage systems and freight forwarding software.
  • Proficiency in English (verbal and written).
  • Excellent communication, negotiation, and relationship-building skills.
  • Strong organizational and time management skills with the ability to manage multiple customer accounts simultaneously.
  • Customer-focused mindset with a proactive approach to problem-solving and issue resolution.
  • Proficiency in logistics management software and Microsoft Office applications.
  • Ability to identify account growth opportunities and contribute to business development initiatives.

Benefits

  • Competitive salary and benefits package
  • Opportunities for professional growth within a dynamic and expanding company.
  • Collaboration with a dedicated and passionate logistics team.

Due to the seasonal nature of our business, flexibility in your work schedule is required, including the ability to work mandatory overtime during peak seasons. We appreciate your commitment to ensuring the success of our operations during these critical times.

This job description is not an inclusive or exhaustive list of responsibilities and may be updated or revised at the Company’s discretion to meet operational needs. Nothing in this job description alters the at-will nature of employment, which may be terminated by either the employee or the Company at any time, with or without cause or advance notice, in accordance with federal and state laws.

HPL Apollo LLC is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, ancestry, citizenship, age, disability, medical condition, genetic information, marital status, military or veteran status, or any other protected status under applicable federal, state, or local law.