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Ai Assistant Jobs in Tennessee (NOW HIRING)

What began as the industry's most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open ...

What began as the industry's most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open ...

Build a role-based curricula and hand-on training covering prompt design, prompted AI assistants, and agentic AI workflows * Establish and support an AI champions network within each business area to ...

New

Develop AI assistants, copilots, Retrieval-Augmented Generation (RAG) solutions, Agentic AI workflows, and AI agents that securely leverage enterprise data and knowledge assets. * Enable AI-assisted ...

AI Architect

Memphis, TN · On-site

$61.25 - $80.75/hr

Design and develop AI assistants, copilots, knowledge management solutions, and intelligent workflows using Microsoft and cloud-based AI platforms. * Develop and maintain enterprise Power BI ...

You have experience leveraging AI-driven tools (e.g., CRM AI assistants, content generators, analytics platforms like Gong, Hubspot, etc.) to drive efficiency and insight. * You're agile, data-aware ...

You have experience leveraging AI-driven tools (e.g., CRM AI assistants, content generators, analytics platforms like Gong, Hubspot, etc.) to drive efficiency and insight. * You're agile, data-aware ...

AI Architect

Memphis, TN · On-site

$61.25 - $80.75/hr

Design and develop AI assistants, copilots, knowledge management solutions, and intelligent workflows using Microsoft and cloud-based AI platforms. * Develop and maintain enterprise Power BI ...

Senior AI Solutions Engineer

Nashville, TN · On-site

$53.25 - $68.75/hr

Build copilots, assistants, and AI workflows that query, interpret, and act on structured and unstructured data. * Integrate AI tools with internal systems, vendor APIs, and curated data layers.

Claude Tutor

Murfreesboro, TN · Remote

$18 - $40/hr

Familiar with AI assistant literacy needs and common challenges such as crafting precise instructions, evaluating AI-generated analysis for accuracy, and understanding model limitations and ...

Claude Tutor

Chattanooga, TN · Remote

$18 - $40/hr

Familiar with AI assistant literacy needs and common challenges such as crafting precise instructions, evaluating AI-generated analysis for accuracy, and understanding model limitations and ...

Claude Tutor

Kingsport, TN · Remote

$18 - $40/hr

Familiar with AI assistant literacy needs and common challenges such as crafting precise instructions, evaluating AI-generated analysis for accuracy, and understanding model limitations and ...

Claude Tutor

Nashville, TN · Remote

$18 - $40/hr

Familiar with AI assistant literacy needs and common challenges such as crafting precise instructions, evaluating AI-generated analysis for accuracy, and understanding model limitations and ...

Claude Tutor

Memphis, TN · Remote

$18 - $40/hr

Familiar with AI assistant literacy needs and common challenges such as crafting precise instructions, evaluating AI-generated analysis for accuracy, and understanding model limitations and ...

Claude Tutor

Knoxville, TN · Remote

$18 - $40/hr

Familiar with AI assistant literacy needs and common challenges such as crafting precise instructions, evaluating AI-generated analysis for accuracy, and understanding model limitations and ...

Replit Tutor

Murfreesboro, TN · Remote

$18 - $40/hr

Deep knowledge of Replit cloud development environment including online IDE features, multi-language support, collaborative coding, Replit AI assistant, deployment, database integration, version ...

Replit Tutor

Chattanooga, TN · Remote

$18 - $40/hr

Deep knowledge of Replit cloud development environment including online IDE features, multi-language support, collaborative coding, Replit AI assistant, deployment, database integration, version ...

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Showing results 1-20

Ai Assistant information

What is an AI assistant?

An AI Assistant job involves developing, managing, or utilizing artificial intelligence to enhance productivity, automate tasks, and provide support in various industries. AI Assistants can be software-based, like virtual chatbots, or professionals who implement AI tools to optimize workflows. Responsibilities may include programming AI models, analyzing data, or assisting users with AI-powered solutions. The role varies depending on the organization and can range from customer support to advanced machine learning deployment.

What are the typical day-to-day responsibilities of an AI assistant?

On a daily basis, an AI Assistant reviews and processes data, helps refine AI models, and collaborates with cross-functional teams such as developers, data scientists, and product managers. Tasks may include responding to user queries, analyzing patterns for process improvement, and updating algorithms to enhance system performance. The role often requires quick learning and adaptation to new technologies as projects evolve. This dynamic environment allows AI Assistants to develop technical expertise and gain experience working across multiple aspects of artificial intelligence projects.

What are the key skills and qualifications needed to thrive in the AI assistant position, and why are they important?

To thrive as an AI Assistant, you should have a strong background in artificial intelligence concepts, data analysis, and programming, often supported by a relevant degree or training. Familiarity with AI development platforms, natural language processing tools, and machine learning frameworks is typically required. Excellent problem-solving abilities, clear communication, and adaptability are standout soft skills for this role. These competencies enable effective collaboration and innovative solutions in a rapidly evolving technology environment.

Can I get an AI Assistant job with no experience?

Entry-level AI Assistant positions often do not require prior experience, but having basic skills in AI tools, programming, or data management can improve your chances. Employers may look for relevant certifications or a willingness to learn, and some roles provide on-the-job training for beginners.

How do you become an AI assistant?

To become an AI assistant, candidates typically need a background in computer science, artificial intelligence, or related fields, along with skills in programming, natural language processing, and machine learning. Gaining experience with AI tools and platforms, such as Python, TensorFlow, or cloud services, is also important. Certifications in AI or data science can enhance job prospects in this role.

What are the most commonly searched types of Ai jobs in Tennessee?

The most popular types of Ai jobs in Tennessee are:

What cities in Tennessee are hiring for Ai Assistant jobs?

Cities in Tennessee with the most Ai Assistant job openings:

Infographic showing various Ai Assistant job openings in Tennessee as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Director AI Member Engagement Platforms

Chattanooga, TN • On-site, Remote

BlueCross BlueShield of Tennessee
Insurance Services • 5 - 10K employees

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

BCBST is hiring a Director, AI Member Engagement Platforms
We're looking for
A visionary product and technology leader to join the Strategic Communications Division, responsible for advancing how BlueCross BlueShield of Tennessee engages and communicates with members through artificial intelligence. The ideal candidate combines deep expertise in conversational and generative AI with strong product management leadership, bringing a proven track record of delivering customer-centric digital experiences at scale. This leader will balance innovation with governance, driving the adoption of AI-powered solutions that improve engagement, automate service delivery, and create measurable business value while maintaining compliance, quality, and trust.
In this role, you'll
As a leader within the Strategic Communications Division, you will lead the strategy, roadmap, and execution of BCBST's AI-powered member engagement platforms, including virtual assistants across chat, voice, and emerging digital channels. You will partner closely with communications, marketing, customer experience, business, and technology leaders to identify high-impact opportunities, implement innovative AI capabilities, and embed intelligent assistants into critical member communication and service journeys. You'll establish operational frameworks and governance standards that ensure scalable, secure, and compliant AI experiences while continuously optimizing performance through analytics, user insights, and emerging technology advancements.
Success in this role means
Successfully establishing AI-powered member engagement capabilities that enhance personalization, improve service quality, and strengthen how BCBST communicates with and supports members. Within your first year, you will have advanced BCBST's conversational AI strategy, driven enterprise adoption of generative AI solutions, delivered measurable improvements in member satisfaction and containment rates, and built a sustainable framework for future AI innovation. Your leadership will help position BCBST as a leader in AI-enabled member engagement while ensuring responsible, compliant, and impactful use of emerging technologies.
Ready to take the next step?
If you're excited about shaping the future of member engagement through AI innovation and want to lead transformational initiatives that improve the healthcare experience for millions of members, we encourage you to apply and join our mission-driven team.
Note
  • This is a remote role with occasional travel within Tennessee, including BCBST's headquarters in Chattanooga.
  • Sponsorship is not available for this role.
  • This position is part of BCBST's Strategic Communications Division and supports the organization's efforts to transform member engagement, communications, and service experiences through innovative AI-powered solutions.

Job Responsibilities
  • Define and lead the enterprise strategy for AI-powered virtual assistants across chat, voice, and future interaction channels
  • Own the product roadmap, prioritization, and delivery of AI assistant capabilities aligned to business and member needs
  • Establish a scalable operating model for conversational AI, including intake, design, release management, and performance monitoring
  • Drive adoption of generative AI capabilities to enhance personalization, automation, and interaction quality
  • Partner with Engineering and platform teams to select, implement, and evolve AI technologies and integrations
  • Collaborate with business leaders and SMEs to identify high-value use cases and embed AI assistants into core member journeys
  • Define and track success metrics, including containment, resolution, satisfaction, and operational efficiency
  • Ensure governance across AI interactions, including accuracy, safety, compliance, and brand alignment
  • Partner with Brand, Customer Support, and lines of business to ensure AI-driven member interactions are accurate, compliant, and aligned with brand voice and experience standards
  • Lead cross-functional teams spanning product, design, conversation design, and analytics
  • Establish standards, guardrails, and best practices for conversational experiences and generative AI usage
  • Continuously analyze performance data and user behavior to identify opportunities for optimization and scale

Job Qualifications
Education
  • Bachelor's Degree in Business, Technology, Computer Science, Design, or related field. Equivalent experience is defined as 4 years of professional work experience in a corporate environment.

Experience
  • 8 years - Experience leading customer service or digital product functions, with a strong track record of advancing digital capabilities, automation, and technology-driven experiences
  • 3 years - Leading AI, conversational AI, or customer interaction platforms (chatbots, voice assistants, or similar)
  • Experience owning product strategy, roadmaps, and execution in a cross-functional environment
  • Experience working with AI/ML technologies, including generative AI and conversational platforms
  • Experience driving enterprise adoption of digital capabilities with measurable business outcomes
  • Experience leading teams and influencing senior stakeholders
  • Experience in healthcare payer operations or digital member service environments is strongly preferred
  • Proven experience leveraging generative AI to improve customer support outcomes, including automation, containment, or experience quality, is highly preferred

Skills / Certifications
  • Strong product leadership skills with the ability to translate strategy into execution
  • Deep understanding of conversational AI, generative AI, and digital interaction models
  • Ability to balance innovation with governance, risk management, and compliance requirements
  • Strong analytical mindset with experience using performance data to drive decisions
  • Excellent communication skills with the ability to simplify complex concepts for executive audiences
  • Strong collaboration and leadership skills across technical and business teams
  • Familiarity with Agile product delivery and modern digital platforms

Number of Openings Available
1
Worker Type:
Employee
Company:
BCBST BlueCross BlueShield of Tennessee, Inc.
Applying for this job indicates your acknowledgement and understanding of the following statements:
BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.
Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:
BCBST's EEO Policies/Notices
BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.