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Agent Service Client Jobs (NOW HIRING)

Acumen Fiscal Agent

Client Services Agent

$20 - $22/hr

Job Type Full-time Description ROLE AND ESSENTIAL FUNCTIONS Agents at Acumen must exhibit a service ... The Agent is responsible for enrolling, educating and supporting Acumen clients throughout their ...

Acumen Fiscal Agent

Client Services Agent

Honolulu, HI · On-site

$15.25 - $20.50/hr

Job Type Full-time Description ROLE AND ESSENTIAL FUNCTIONS Agents at Acumen must exhibit a service ... The Agent is responsible for enrolling, educating and supporting Acumen clients throughout their ...

Aroma360

Concierge Customer Service Agent

Miami, FL · On-site

$23 - $24/hr

... 're looking for a Concierge Agent to join our team! Concierge Agents deliver exceptional ... Proven experience in customer service, client retention, sales, and/or client-facing roles, ideally ...

SPINX Company

Client Service Agent

Holland, MI · On-site

$14.50 - $19.25/hr

Client Service Agent The Client Service Agent is the main contact point for Tommy's Express Franchise sites and private branded sites. This representative will help answer questions about orders ...

Aroma360

Concierge Customer Service Agent

Boca Raton, FL · On-site

$23 - $24/hr

... 're looking for a Concierge Agent to join our team! Concierge Agents deliver exceptional ... Proven experience in customer service, client retention, sales, and/or client-facing roles, ideally ...

Tommy's Express Car Wash

Client Service Agent

Holland, MI · On-site

$14.50 - $19.25/hr

Client Service Agent The Client Service Agent is the main contact point for Tommy's Express Franchise sites and private branded sites. This representative will help answer questions about orders ...

Aroma360

Concierge Customer Service Agent

Miami, FL · On-site

$23 - $24/hr

... 're looking for a Concierge Agent to join our team! Concierge Agents deliver exceptional ... Proven experience in customer service, client retention, sales, and/or client-facing roles, ideally ...

Aroma360

Concierge Customer Service Agent

Boca Raton, FL · On-site

$23 - $24/hr

... 're looking for a Concierge Agent to join our team! Concierge Agents deliver exceptional ... Proven experience in customer service, client retention, sales, and/or client-facing roles, ideally ...

Aroma360

Concierge Customer Service Agent

Boca Raton, FL · On-site

$23 - $24/hr

... 're looking for a Concierge Agent to join our team! Concierge Agents deliver exceptional ... Proven experience in customer service, client retention, sales, and/or client-facing roles, ideally ...

Aroma360

Concierge Customer Service Agent

Miami, FL · On-site

$23 - $24/hr

... 're looking for a Concierge Agent to join our team! Concierge Agents deliver exceptional ... Proven experience in customer service, client retention, sales, and/or client-facing roles, ideally ...

Whitaker-Myers Insurance

Client Services Agent

Wooster, OH · On-site

$15 - $20/hr

We are looking for a Commercial Insurance (Property/Casualty) Client Service Agent. A CSA, will Partner with Whitaker Myers team members to assure quality service for all assigned accounts and others ...

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How much do agent service client jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for agent service client in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What is an agent service client?

Agent Service Clients are individuals or organizations that receive assistance, support, or services from an agent, typically in fields such as insurance, real estate, customer service, or travel. The agent acts as an intermediary, helping the client navigate processes, answer questions, and access products or solutions that meet their needs. Agent Service Clients rely on the agent’s expertise and knowledge to ensure their interests are represented and their requests are handled efficiently.

What are the key skills and qualifications needed to thrive as an agent service client?

To thrive as an Agent Service Client, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and telecommunication tools is often required. Excellent communication, patience, and active listening help you stand out when addressing client needs. These skills ensure efficient issue resolution and positive client experiences, which are vital for customer retention and business success.

What are the main challenges faced by an agent service client and how can they be managed?

Agent Service Clients often encounter challenges such as handling high call volumes, managing difficult customer interactions, and balancing multiple tasks simultaneously. Success in this role requires strong communication skills, patience, and effective time management. Many organizations provide training and support, and teamwork is essential, as agents often collaborate with colleagues and supervisors to resolve complex issues. Regular feedback and performance reviews can help agents grow and adapt to changing customer needs.

What is the difference between Agent Service Client vs Insurance Agent?

AspectAgent Service ClientInsurance Agent
CredentialsVaries by industry; often requires licensing or certification specific to service sectorRequires state licensing and insurance-specific certifications
Work EnvironmentCustomer service settings, offices, or remoteAgency offices, client meetings, or remote
Employer & IndustryInsurance companies, financial services, or other service industriesInsurance companies, brokerages, or agencies
Search & Comparison IntentUnderstanding client service roles, responsibilities, and qualificationsLearning about insurance sales, policies, and licensing requirements

While both roles involve client interaction, an Agent Service Client focuses on managing existing client relationships and service delivery, whereas an Insurance Agent primarily sells and advises on insurance policies. The credentials, work environment, and industry usage overlap but serve different functions within the client and sales process.

How do I become a customer service agent?

To become a customer service agent, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer support, familiarity with computer systems, and sometimes specific training or certifications can improve job prospects. Many roles require the ability to handle inquiries via phone, email, or chat in a fast-paced environment.

What cities are hiring for Agent Service Client jobs?

Cities with the most Agent Service Client job openings:

What states have the most Agent Service Client jobs?

States with the most job openings for Agent Service Client jobs include:

What are popular job titles related to Agent Service Client jobs?

For Agent Service Client jobs, the most frequently searched job titles are:

Agent Service Client jobs near you

Client Services Agent

Remote

Acumen Fiscal Agent
See more jobs at Acumen Fiscal Agentexternal

$20 - $22/hr

Full-time

Posted 29 days ago

Acumen Fiscal Agent rating

5.9

Company rating: 5.9 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

Job description

Job Type
Full-time
Description
ROLE AND ESSENTIAL FUNCTIONS
Agents at Acumen must exhibit a service-forward mindset as they embody the organization's mission of facilitating freedom, choice and opportunity for individuals with disabilities and their families. The Agent is responsible for enrolling, educating and supporting Acumen clients throughout their lifecycle with the organization, which involves inbound and outbound phone calls and emails, processing paperwork and manual data entry into multiple databases with a high degree of accuracy. This role is critical to ensuring the company as a whole has a positive and healthy working relationship with new and existing clients, their families and support coordinators.
While remote - This position supports the North Carolina team; east coast business hours needed.
  • Support clients (employers and employees) during their enrollment process
  • Process related paperwork and manage electronic communication
  • Accurate data entry using several databases simultaneously while meeting deadlines
  • Establish, foster and grow relationships with clients and program contacts including third party organizations
  • Understand and stay up to date on program rules, regulations and implementation needs while being able to effectively communicate and explain said rules to external and internal stakeholders
  • Act as a communication liaison between the clients and across all Acumen's departments, which includes communicating any opportunities and/or issues that may directly impact the client or Acumen
  • Accurate day-to-day support to clients which includes receiving, researching and resolving all client inquiries within contractual specific timeframes
  • Ensure compliance with all state and federal guidelines including the management of all escalated issues with client families and states within contractual specific timeframes
  • Develop strategies to support the growth of existing programs through marketing, education and community outreach to potential recipients and social services organizations
  • Work collaboratively with other internal departments in order to ensure all issues are addressed effectively in a verbal and written fashion
  • Manage a fluctuating volume of calls and emails
  • Provide effective and efficient customer service via calls and/or electronic communication to clients and internal departments
  • Working hours as established by the hiring manager, while remaining flexible to work occasional weekends, weeknights and/or holidays to meet the needs of the clients we serve
  • Perform other work related duties as assigned
  • ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act

RESPONSIBILITIES AS A TEAM MEMBER
  • Takes personal responsibility for actions. This is demonstrated through owning problems, problem solving and not projecting problems or failures to others or the "system" if not warranted
  • Demonstrates excellence in work standards, is tenacious in completing tasks
  • Able to effectively problem solve and make decisions. To include resolving crisis situations and developing resolutions between parties
  • Works well with other team members and departments
  • Demonstrates the ability to interact and cooperate using respectful relations in order to efficiently accomplish mutual goals and assignments
  • Requests support from team with ample time to accommodate the support request in order to meet deadlines
  • Ensures effectiveness in processes to achieve/seek best practice

EQUIPMENT NORMALLY USED
  • Telephone and headset, computer, multiple screens, copier, scanning system, printer, postage machine, calculator, and fax machines
  • May use other office equipment as needed

Requirements
QUALIFICATIONS
  • At least one year of experience with data entry (manual keying in of information into databases)
  • Works well independently with limited supervision
  • Works as a self-starter with effective communication skills
  • Ability to work in a fast paced environment
  • Prior experience in customer service and/or client relations
  • Ability to handle fluctuating inbound and outbound call volume
  • Must be able to work a flexible schedule, including but not limited to weekends, week nights and holidays
  • Experience working with multiple applications simultaneously
  • Ability to prioritize and handle competing requests successfully
  • Knowledge and experience using Microsoft Word, Excel, PowerPoint, Internet, Email and use of PDFs
  • Patience, perseverance, and follow through mentality
  • Ability to communicate both orally and in writing in a professional manner
  • Attention to detail and critical thinking skills
  • The ability to handle responsibility with limited supervision
  • High standard of integrity
  • Ability to use basic math skills
  • Demonstrates excellent organizational skills, time management, and task orientation
  • Good interpersonal communication skills
  • Ability to handle and accommodate complex clients
  • Must be able to plan for and meet multiple deadlines
  • High school diploma or equivalent with some college preferred (or equivalent work experience)

PREFERRED QUALIFICATIONS
  • Willingness to obtain certain state required certifications
  • Ability (if required by program) to travel, including overnight(s), via ground transportation and/or via flight
  • Maintain a valid driver's license within the state of residence and valid automobile insurance (if required by program)
  • Able to provide a secure remote workspace with high-speed internet when applicable

COMMUNICATION SKILLS
  • Excellent communication and relationship skills with all stakeholders, including clients, state entities, and colleagues
  • Ability to effectively and respectfully interact with client base that has varying levels of ability, educational backgrounds, authority, and ethnicities
  • Ability to maintain confidentiality
  • Ability to speak in public, including trainings
  • Ability to communicate effectively with diverse internal and external customers to accomplish a task or reach an understanding diplomatically and respectfully

PHYSICAL AND MENTAL DEMANDS
The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without accommodation.
  • The employee must be able to sit for extended periods of time entering data into multiple systems
  • The employee is regularly required to use their fingers, hands, arms, and eyes to input data and fold and/or cut paper
  • The employee may be required to answer the phone as well as respond to team members and internal customers
  • The employee is required to operate and maintain a variety of office equipment including a computer, copy machines, scanning and reading equipment and a calculator requiring repetitive motion of the fingers, hands, arms, and eyes
  • The employee is frequently required to stand, walk, and talk for an hour or more
  • Vision ability is required to do the job, including close vision, color vision and the ability to adjust focus
  • Ability to work under stressful conditions that may require handling multiple work assignments with specific deadlines
  • Ground travel upon demand

#Acumen
Salary Description
$20/hr - $22/hr

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