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Agent Service Client Jobs (NOW HIRING)

Whitaker-Myers Insurance

Client Services Agent

Wooster, OH · On-site

$15 - $20/hr

We are looking for a Commercial Insurance (Property/Casualty) Client Service Agent. A CSA, will Partner with Whitaker Myers team members to assure quality service for all assigned accounts and others ...

SRS Acquiom

Client Services Liaison

$28.85 - $30/hr

For loan and credit transactions, we provide independent Administrative Agent, Collateral Agent ... Deliver exceptional shareholder service by setting clear expectations and maintaining proactive ...

SRS Acquiom

Client Services Liaison

$28.85 - $30/hr

For loan and credit transactions, we provide independent Administrative Agent, Collateral Agent ... Deliver exceptional shareholder service by setting clear expectations and maintaining proactive ...

Acumen Fiscal Agent

Client Services Agent - California

$15.75 - $21.25/hr

The Agent is responsible for enrolling, educating and supporting Acumen clients throughout their ... Provide effective and efficient customer service via calls and/or electronic communication to ...

Workplace Experience

Client Services Agent

Manhattan, NY · On-site

$65K - $80K/yr

Client Services Agent The Client Services Agent is an integral part of Latham's Workplace ... This role will be responsible for providing the best-in-class customer service support to clients ...

Socket.dev

Client Success Consultant

Houston, TX · On-site

Coordinate with the agent team to support smooth client onboarding and account transitions. * Communicate client feedback and trends to leadership to support continuous service improvement. * Assist ...

Accenture

Data and AI Architect, Senior Manager

Atlanta, GA

$64.75 - $86.50/hr

... Agent Service, Azure ML, and Microsoft Fabric. * Build defendable, scalable proposals and SOWs; align solution scope, staffing model, and delivery approach to client outcomes and riskprofile. * C ...

New

Mindset Consulting, LLC

Cloud Transport Management Service, Content Agent Service, BTP CI/CD or comparable pipeline tooling ... tell a client when a design will not hold up. Nice to Have Qualifications * SAP Certified ...

The Citco Group Limited

Legal Officer/Paralegal

Wilmington, DE · On-site

$50K - $68K/yr

You will act as a registered agent for portfolio of clients and ensure service of process is duly accepted and distributed to dedicated client personnel. * You will perform and/ or monitor statutory ...

Accenture

Data and AI Architect, Senior Manager

Houston, TX · On-site

$64.25 - $86/hr

... Agent Service, Azure ML, and Microsoft Fabric. * Build defendable, scalable proposals and SOWs; align solution scope, staffing model, and delivery approach to client outcomes and riskprofile. * C ...

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Agent Service Client information

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How much do agent service client jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for agent service client in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What is an agent service client?

Agent Service Clients are individuals or organizations that receive assistance, support, or services from an agent, typically in fields such as insurance, real estate, customer service, or travel. The agent acts as an intermediary, helping the client navigate processes, answer questions, and access products or solutions that meet their needs. Agent Service Clients rely on the agent’s expertise and knowledge to ensure their interests are represented and their requests are handled efficiently.

What are the key skills and qualifications needed to thrive as an agent service client?

To thrive as an Agent Service Client, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and telecommunication tools is often required. Excellent communication, patience, and active listening help you stand out when addressing client needs. These skills ensure efficient issue resolution and positive client experiences, which are vital for customer retention and business success.

What are the main challenges faced by an agent service client and how can they be managed?

Agent Service Clients often encounter challenges such as handling high call volumes, managing difficult customer interactions, and balancing multiple tasks simultaneously. Success in this role requires strong communication skills, patience, and effective time management. Many organizations provide training and support, and teamwork is essential, as agents often collaborate with colleagues and supervisors to resolve complex issues. Regular feedback and performance reviews can help agents grow and adapt to changing customer needs.

What is the difference between Agent Service Client vs Insurance Agent?

AspectAgent Service ClientInsurance Agent
CredentialsVaries by industry; often requires licensing or certification specific to service sectorRequires state licensing and insurance-specific certifications
Work EnvironmentCustomer service settings, offices, or remoteAgency offices, client meetings, or remote
Employer & IndustryInsurance companies, financial services, or other service industriesInsurance companies, brokerages, or agencies
Search & Comparison IntentUnderstanding client service roles, responsibilities, and qualificationsLearning about insurance sales, policies, and licensing requirements

While both roles involve client interaction, an Agent Service Client focuses on managing existing client relationships and service delivery, whereas an Insurance Agent primarily sells and advises on insurance policies. The credentials, work environment, and industry usage overlap but serve different functions within the client and sales process.

How do I become a customer service agent?

To become a customer service agent, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer support, familiarity with computer systems, and sometimes specific training or certifications can improve job prospects. Many roles require the ability to handle inquiries via phone, email, or chat in a fast-paced environment.

What cities are hiring for Agent Service Client jobs?

Cities with the most Agent Service Client job openings:

What states have the most Agent Service Client jobs?

States with the most job openings for Agent Service Client jobs include:

What are popular job titles related to Agent Service Client jobs?

For Agent Service Client jobs, the most frequently searched job titles are:

Agent Service Client jobs near you

Client Services Agent

Wooster, OH • On-site

Whitaker-Myers Insurance
See more jobs at Whitaker-Myers Insuranceexternal

$15 - $20/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 17 days ago

Job description

We are looking for a Commercial Insurance (Property/Casualty) Client Service Agent. A CSA, will Partner with Whitaker Myers team members to assure quality service for all assigned accounts and others as necessary. A CSA must be knowledgeable in coverages and carriers we represent. A CSA must maintain and develop rapport with clients, underwriters, and coworkers. A CSA will assist the producer in developing/growing existing accounts. A CSA will assist the agency's clients and producers with changes, billings, and renewals of insurance. Our clients must at all times receive prompt, accurate, and courteous service. A CSA will be talking with happy and unhappy people and must graciously assist them with their insurance needs. A CSA must conduct themselves in a professional manner and learn job responsibilities to the best of their ability.

Responsibilities

  • Identify and assess client needs to achieve satisfaction.
  • Build sustainable relationships and trust with client accounts through open and interactive communication.
  • Provide accurate, valid and complete information by using proper methods/tools.
  • Handle client complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Address and resolve client questions and issues via email, phone, or in person.
  • Ensure resolution of client complaints and concerns.
  • Collect appropriate information to re-quote coverage or policies, or to re-asses client services as requested.
  • Quote new business as necessary.
  • Process new business, endorsements, and renewal business including - -- updating and maintaining information using our agency management system and provider systems for currently assigned accounts.
  • Maintain client files according to procedures.
  • Assist in preparation of new and renewal proposals by reviewing accounts and coverages with producer and making updates as necessary. May update RCE's using MSB, auditors' cards and photos, form time to time. Issue certificates and bonds as necessary.
  • Assist with rounding out accounts by offering additional coverages/policies.
  • Set up policy binders for delivery to client; assembles proposals and other presentations for client and prospect meetings as needed.
  • Invoice premiums when necessary and assist with follow up on aged receivables if needed.
  • Keep manuals and carrier information up to date and retain knowledge of carrier and industry updates.
  • Maintain daily client processing functions such as endorsements, policies, audits, pending cancellations, and ID cards, etc.
  • Manage carrier downloads as necessary.
  • Keep records of client interactions, process customer accounts and file documents.
  • Follow the organization's communication procedures, guidelines and policies.
  • Go the 'extra mile' to engage customers.

Skills

  • Licensed Insurance agent – maintaining license and CE as required by state
  • Minimum 2 years’ experience in insurance (preferred)
  • High school graduate or equivalent education or industry related training
  • Proficient in PC office products such as Word, Excel and Outlook. Is proficient in utilizing resources and software to generate reports and/or other requested information
  • Demonstrate strong organizational and project skills
  • Strong communication and interpersonal skills (written and verbal)
  • Act with responsiveness, urgency and professionalism in all matters
  • Prioritize work to achieve timely completion of the most critical and sensitive activities
  • Respond quickly to client requests and works to provide appropriate information
  • Accept accountability for the quality of their work
  • Proven customer support experience or experience as a client service agent
  • Strong phone contact and active listening skills
  • Customer orientation and ability to adapt/respond to different types of characters
  • Ability to multi-task, prioritize, and manage time effectively