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Agent Service Client Jobs in Florida (NOW HIRING)

Aroma360

Concierge Customer Service Agent

Miami, FL · On-site

$23 - $24/hr

... 're looking for a Concierge Agent to join our team! Concierge Agents deliver exceptional ... Proven experience in customer service, client retention, sales, and/or client-facing roles, ideally ...

Aroma360

Concierge Customer Service Agent

Boca Raton, FL · On-site

$23 - $24/hr

... 're looking for a Concierge Agent to join our team! Concierge Agents deliver exceptional ... Proven experience in customer service, client retention, sales, and/or client-facing roles, ideally ...

Aroma360

Concierge Customer Service Agent

Miami, FL · On-site

$23 - $24/hr

... 're looking for a Concierge Agent to join our team! Concierge Agents deliver exceptional ... Proven experience in customer service, client retention, sales, and/or client-facing roles, ideally ...

Aroma360

Concierge Customer Service Agent

Boca Raton, FL · On-site

$23 - $24/hr

... 're looking for a Concierge Agent to join our team! Concierge Agents deliver exceptional ... Proven experience in customer service, client retention, sales, and/or client-facing roles, ideally ...

Aroma360

Concierge Customer Service Agent

Boca Raton, FL · On-site

$23 - $24/hr

... 're looking for a Concierge Agent to join our team! Concierge Agents deliver exceptional ... Proven experience in customer service, client retention, sales, and/or client-facing roles, ideally ...

Aroma360

Concierge Customer Service Agent

Miami, FL · On-site

$23 - $24/hr

... 're looking for a Concierge Agent to join our team! Concierge Agents deliver exceptional ... Proven experience in customer service, client retention, sales, and/or client-facing roles, ideally ...

Accenture

Data and AI Architect, Senior Manager

Miami, FL

$64.25 - $86/hr

... Agent Service, Azure ML, and Microsoft Fabric. * Build defendable, scalable proposals and SOWs; align solution scope, staffing model, and delivery approach to client outcomes and riskprofile. * C ...

New

Workway

Client Support Specialist

Miami Beach, FL · On-site

$23.41/hr

The Client Support Specialist is responsible for the specific duties listed below. Your specific ... Agent Support: * Deliver white-glove service to agents and clients visiting the office, promoting ...

Workway, Inc.

Client Support Specialist

Miami Beach, FL · On-site

$23.41/hr

The Client Support Specialist is responsible for the specific duties listed below. Your specific ... Agent Support: * Deliver white-glove service to agents and clients visiting the office, promoting ...

Omni Inclusive

Snow Admin

Miami, FL · On-site

Extremely proficient with the system , especially ITSM Pro modules, virtual chat agent, service ... client deliverables by refining, analyzing, and structuring relevant data

Computer Share

Account Specialist

North Palm Beach, FL · Hybrid

$19 - $26/hr

As part of our Registered Agent Services team, you'll play an important role in supporting small and medium-sized business clients while contributing to both client retention and business growth.

Computershare

Account Specialist

North Palm Beach, FL · On-site

$19 - $26/hr

As part of our Registered Agent Services team, you'll play an important role in supporting small and medium-sized business clients while contributing to both client retention and business growth.

Vylla

RE Sales Agent

Jacksonville, FL

$75K - $100K/yr

Vylla's national footprint and full-service model provide a truly progressive approach to the real ... every client! Join our team as a Real Estate Agent and be part of disrupting the real estate ...

Vylla

RE Sales Agent

Jacksonville, FL · On-site

$75K - $100K/yr

Vylla's national footprint and full-service model provide a truly progressive approach to the real ... every client! Join our team as a Real Estate Agent and be part of disrupting the real estate ...

Vylla

RE Sales Agent

Boca Raton, FL · On-site

$78K - $104K/yr

Vylla's national footprint and full-service model provide a truly progressive approach to the real ... every client! Join our team as a Real Estate Agent and be part of disrupting the real estate ...

Carrington Holding Company

RE Sales Agent

Boca Raton, FL · On-site

$77K - $104K/yr

... every client! Join our team as a Real Estate Agent and be part of disrupting the real estate ... Vylla's national footprint and full-service model provide a truly progressive approach to the real ...

New

Vylla

RE Sales Agent

Boca Raton, FL · On-site

$78K - $104K/yr

... every client! Join our team as a Real Estate Agent and be part of disrupting the real estate ... Vylla's national footprint and full-service model provide a truly progressive approach to the real ...

Carrington Holding Company

RE Sales Agent

Orlando, FL · On-site

$76K - $102K/yr

... every client! Join our team as a Real Estate Agent and be part of disrupting the real estate ... Vylla's national footprint and full-service model provide a truly progressive approach to the real ...

New

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All JobsAgent Service Client JobsAgent Service Client Jobs in Florida

Agent Service Client information

What is an agent service client?

Agent Service Clients are individuals or organizations that receive assistance, support, or services from an agent, typically in fields such as insurance, real estate, customer service, or travel. The agent acts as an intermediary, helping the client navigate processes, answer questions, and access products or solutions that meet their needs. Agent Service Clients rely on the agent’s expertise and knowledge to ensure their interests are represented and their requests are handled efficiently.

What are the key skills and qualifications needed to thrive as an agent service client?

To thrive as an Agent Service Client, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and telecommunication tools is often required. Excellent communication, patience, and active listening help you stand out when addressing client needs. These skills ensure efficient issue resolution and positive client experiences, which are vital for customer retention and business success.

What are the main challenges faced by an agent service client and how can they be managed?

Agent Service Clients often encounter challenges such as handling high call volumes, managing difficult customer interactions, and balancing multiple tasks simultaneously. Success in this role requires strong communication skills, patience, and effective time management. Many organizations provide training and support, and teamwork is essential, as agents often collaborate with colleagues and supervisors to resolve complex issues. Regular feedback and performance reviews can help agents grow and adapt to changing customer needs.

What is the difference between Agent Service Client vs Insurance Agent?

AspectAgent Service ClientInsurance Agent
CredentialsVaries by industry; often requires licensing or certification specific to service sectorRequires state licensing and insurance-specific certifications
Work EnvironmentCustomer service settings, offices, or remoteAgency offices, client meetings, or remote
Employer & IndustryInsurance companies, financial services, or other service industriesInsurance companies, brokerages, or agencies
Search & Comparison IntentUnderstanding client service roles, responsibilities, and qualificationsLearning about insurance sales, policies, and licensing requirements

While both roles involve client interaction, an Agent Service Client focuses on managing existing client relationships and service delivery, whereas an Insurance Agent primarily sells and advises on insurance policies. The credentials, work environment, and industry usage overlap but serve different functions within the client and sales process.

How do I become a customer service agent?

To become a customer service agent, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer support, familiarity with computer systems, and sometimes specific training or certifications can improve job prospects. Many roles require the ability to handle inquiries via phone, email, or chat in a fast-paced environment.

What cities in Florida are hiring for Agent Service Client jobs?

Cities in Florida with the most Agent Service Client job openings:

Agent Service Client jobs near you

Concierge Customer Service Agent

Miami, FL • On-site

Aroma360
Jewelry, Luggage, and Leather Goods Stores • 201 - 500 employees
Learn more about Aroma360external

$23 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Key responsibilities

  • Deliver exceptional, personalized customer service to the company's most valued customers.

  • Manage client cases by thoroughly addressing and resolving customer issues in a timely manner.

  • Track orders, investigate shipping delays, and handle data entry related to billing, shipments, and returns.

Job description

Aroma360 is a boutique Scent Marketing and Branding company that specializes in providing the highest-quality essential oil-based scenting solutions to businesses and individuals all around the world. As the only full-service scent company, Aroma360 guides clients from concept and development to strategic implementation while priding themselves on exceptional customer service every step of the way. Aroma360 is continuously raising the bar for healthy scenting solutions in the industry!

We're looking for a Concierge Agent to join our team!             

Concierge Agents deliver exceptional, personalized service to the company's most valued customers. They anticipate needs, address complex requests, and build long-term relationships to ensure satisfaction. They guide customers post-sale, provide expert advice, and proactively resolve issues. Skilled in handling delicate situations, they prevent order cancellations and maintain loyalty.

Key responsibilities:

Building strong relationships with our customers by providing exceptional customer service that exceeds their expectations.

Listening attentively to customer needs and addressing their concerns in a timely and professional manner.

Retaining customers and de-escalating any issues that may arise, ensuring that they have a positive experience with our company.

Managing finance contracts with precision and accuracy, ensuring all paperwork is completed correctly and submitted on time.

Identifying opportunities to offer additional products and services that may benefit our customers, ultimately leading to increased customer satisfaction.

Tracking orders and investigating shipping delays for customers waiting on products

Performing data entry duties associated with client billing, product shipments, subscriptions, devices, exchanges, and returns

Case management and resolve cases initiated by clients, ensuring that each issue is thoroughly addressed and resolved in a timely and effective manner.

Key Qualifications:

Experience: Proven experience in customer service, client retention, sales, and/or client-facing roles, ideally in a high-end or luxury environment.

Communication Skills: Excellent verbal and written communication skills, with the ability to handle sensitive conversations with diplomacy.

Problem-solving: Strong critical thinking skills and the ability to address customer issues effectively.

Attention to Detail: High level of attention to detail, ensuring all customer inquiries are handled with precision and care.

Relationship Building: Ability to establish and maintain long-term relationships with high-value clients.

Adaptability: Ability to manage multiple tasks simultaneously and adapt to changing customer needs in a fast-paced environment.

Must-Have Skills:

Knowledge of CRM systems, preferably Salesforce.

Strong negotiation skills, especially in high-stakes or delicate situations.

Contact Center ( Omni channel ) Experience

Proficiency with Microsoft Suite

Proficiency with Collaboration Tools and platforms such as Microsoft Teams and Slack

Schedule and compensation:

M-F 9am-6pm in Miami (Wynwood)

$24/hr + bonus incentives based on performance


Joining our team comes with a range of exciting benefits to support your health, well-being, and professional growth, including:

  • Health coverage, including dental and vision insurance 
  • Life insurance  
  • PTO
  • 401K
  • Employee discount on our products and services. 
  • Fun and exciting company events.

Our organization is an equal opportunity employer and does not discriminate against any candidate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected characteristics. We are committed to promoting diversity, equity, and inclusion in our workplace and welcome candidates from all backgrounds to apply for any open positions.