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Agent Service Client Jobs in Washington, DC (NOW HIRING)

Liveops

Remote Customer Service Agent

Upper Marlboro, MD · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Pay structures vary by client program; most programs compensate for productive time and may include ...

Liveops

Remote Customer Service Agent

Springfield, VA · Remote

$16.25 - $21.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Pay structures vary by client program; most programs compensate for productive time and may include ...

Liveops

Remote Customer Service Agent

Glen Burnie, MD · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Pay structures vary by client program; most programs compensate for productive time and may include ...

Liveops

Remote Customer Service Agent

Falls Church, VA · Remote

$16.50 - $22.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Pay structures vary by client program; most programs compensate for productive time and may include ...

Liveops

Remote Customer Service Agent

Herndon, VA · Remote

$16 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Pay structures vary by client program; most programs compensate for productive time and may include ...

Liveops

Remote Customer Service Agent

Waldorf, MD · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Pay structures vary by client program; most programs compensate for productive time and may include ...

Liveops

Remote Customer Service Agent

Rockville, MD · Remote

$15.75 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Pay structures vary by client program; most programs compensate for productive time and may include ...

Liveops

Remote Customer Service Agent

Sterling, VA · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Pay structures vary by client program; most programs compensate for productive time and may include ...

Liveops

Remote Customer Service Agent

Alexandria, VA · Remote

$16.50 - $22.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Pay structures vary by client program; most programs compensate for productive time and may include ...

Liveops

Remote Customer Service Agent

Laurel, MD · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Pay structures vary by client program; most programs compensate for productive time and may include ...

Liveops

Remote Customer Service Agent

Bowie, MD · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Pay structures vary by client program; most programs compensate for productive time and may include ...

Liveops

Remote Customer Service Agent

Bethesda, MD · Remote

$16.50 - $22.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Pay structures vary by client program; most programs compensate for productive time and may include ...

Liveops

Remote Customer Service Agent

Vienna, VA · Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Pay structures vary by client program; most programs compensate for productive time and may include ...

Liveops

Remote Customer Service Agent

Gaithersburg, MD · Remote

$16.75 - $22.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Pay structures vary by client program; most programs compensate for productive time and may include ...

Liveops

Remote Customer Service Agent

Hyattsville, MD · Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Pay structures vary by client program; most programs compensate for productive time and may include ...

Liveops

Remote Customer Service Agent

Annapolis, MD · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Pay structures vary by client program; most programs compensate for productive time and may include ...

Liveops

Remote Customer Service Agent

Silver Spring, MD · Remote

$16 - $21.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Pay structures vary by client program; most programs compensate for productive time and may include ...

Liveops

Remote Customer Service Agent

Centreville, VA · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Pay structures vary by client program; most programs compensate for productive time and may include ...

Liveops

Remote Customer Service Agent

Ashburn, VA · Remote

$15.75 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Pay structures vary by client program; most programs compensate for productive time and may include ...

Liveops

Remote Customer Service Agent

Columbia, MD · Remote

$15.50 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Pay structures vary by client program; most programs compensate for productive time and may include ...

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Showing results 1-20

All JobsAgent Service Client JobsAgent Service Client Jobs in Washington, DC

Agent Service Client information

See Washington, DC salary details

$11

$20

$31

How much do agent service client jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for agent service client in Washington, DC is $20.58, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $22.60 per hour, depending on experience, location, and employer.

What is an agent service client?

Agent Service Clients are individuals or organizations that receive assistance, support, or services from an agent, typically in fields such as insurance, real estate, customer service, or travel. The agent acts as an intermediary, helping the client navigate processes, answer questions, and access products or solutions that meet their needs. Agent Service Clients rely on the agent’s expertise and knowledge to ensure their interests are represented and their requests are handled efficiently.

What are the key skills and qualifications needed to thrive as an agent service client?

To thrive as an Agent Service Client, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and telecommunication tools is often required. Excellent communication, patience, and active listening help you stand out when addressing client needs. These skills ensure efficient issue resolution and positive client experiences, which are vital for customer retention and business success.

What are the main challenges faced by an agent service client and how can they be managed?

Agent Service Clients often encounter challenges such as handling high call volumes, managing difficult customer interactions, and balancing multiple tasks simultaneously. Success in this role requires strong communication skills, patience, and effective time management. Many organizations provide training and support, and teamwork is essential, as agents often collaborate with colleagues and supervisors to resolve complex issues. Regular feedback and performance reviews can help agents grow and adapt to changing customer needs.

What is the difference between Agent Service Client vs Insurance Agent?

AspectAgent Service ClientInsurance Agent
CredentialsVaries by industry; often requires licensing or certification specific to service sectorRequires state licensing and insurance-specific certifications
Work EnvironmentCustomer service settings, offices, or remoteAgency offices, client meetings, or remote
Employer & IndustryInsurance companies, financial services, or other service industriesInsurance companies, brokerages, or agencies
Search & Comparison IntentUnderstanding client service roles, responsibilities, and qualificationsLearning about insurance sales, policies, and licensing requirements

While both roles involve client interaction, an Agent Service Client focuses on managing existing client relationships and service delivery, whereas an Insurance Agent primarily sells and advises on insurance policies. The credentials, work environment, and industry usage overlap but serve different functions within the client and sales process.

How do I become a customer service agent?

To become a customer service agent, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer support, familiarity with computer systems, and sometimes specific training or certifications can improve job prospects. Many roles require the ability to handle inquiries via phone, email, or chat in a fast-paced environment.
Agent Service Client jobs near you

Remote Customer Service Agent

Upper Marlboro, MD • Remote

Liveops
Recruiting and Staffing Services • 201 - 500 employees
Learn more about Liveopsexternal

$15.25 - $20.50/hr

Contractor

Re-posted 7 hours ago

Job description

Customer Service Agent — Independent Contractor (Remote)

Location: Remote (US-Based)

Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide services.
  • Set your own schedule by self-scheduling in 30-minute blocks.
  • Provide a distraction-free home office environment.
  • Provide and maintain your own equipment.
  • Handle inbound and/or outbound customer service calls.
  • Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
  • Minimum 1 year of phone-based customer service experience.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems and accurately document call notes.
  • Comfortable working independently under contract.
  • Patience, professionalism, and strong problem-solving skills.
Compensation
  • Submit invoices and receive payment for services performed pursuant to contract.
  • Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
  • Independent Contractors are responsible for their own taxes and business expenses.
Application & Certification Process
  • Complete an online application.
  • Pass a background check (non-refundable processing fee applies).
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete client-specific certification requirements prior to servicing calls.
Computer & Technology Requirements
  • Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
  • Wired high-speed internet connection required.
  • USB headset required.
  • Android or Apple smartphone required for authentication purposes.
  • Some clients may require additional security measures or equipment.
  • Review detailed technology requirements
Hours
  • Flexible scheduling; client hours of operation vary.
  • Availability expectations differ by client program.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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