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Agent Manager Jobs in Portland, OR (NOW HIRING)

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Agent Manager information

See Portland, OR salary details

$12

$28

$62

How much do agent manager jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for agent manager in Portland, OR is $28.12, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $32.36 per hour, depending on experience, location, and employer.

What does an agent manager do?

As an Agent Manager, you'll play a key role in mentoring and supporting your team by setting clear goals, providing regular feedback, and facilitating ongoing training. You'll monitor individual and team performance metrics, identify areas for improvement, and implement strategies to boost productivity and morale. Regular one-on-one coaching sessions and team meetings are common, fostering open communication and collaboration. This hands-on approach helps agents overcome challenges, stay motivated, and consistently meet or exceed targets.

What skills and qualifications are needed to be an agent manager?

To thrive as an Agent Manager, you need strong leadership, strategic planning, and supervisory experience, often supported by a bachelor’s degree in business, management, or a related field. Familiarity with CRM software, performance analytics tools, and workforce management systems is typically required. Exceptional communication, conflict resolution, and motivational skills help Agent Managers build high-performing teams and navigate complex interpersonal dynamics. These skills and qualities are crucial for driving team success, meeting organizational goals, and ensuring efficient, effective agent operations.

What is the difference between Agent Manager vs Agent Coordinator?

AspectAgent ManagerAgent Coordinator
CredentialsRelevant industry certifications, management experienceCustomer service or administrative certifications
Work EnvironmentOversees teams, manages client accountsSupports agents, handles scheduling and communication
Employer & Industry UsageInsurance, real estate, travel agenciesInsurance agencies, call centers, real estate firms
Search & Comparison IntentLeadership, management, team oversightAdministrative support, coordination roles

Agent Managers focus on leading and managing agent teams, ensuring client satisfaction and meeting sales targets. Agent Coordinators handle administrative tasks, support agents with scheduling and communication. While both roles work closely with agents, the Agent Manager has a broader leadership role, whereas the Agent Coordinator provides essential operational support.

How to become an agent manager?

To become an agent manager, candidates typically need several years of experience in sales, customer service, or related roles, along with strong leadership and communication skills. A bachelor's degree in business, management, or a related field is often preferred, and relevant certifications or training in management can enhance prospects. Developing skills in team leadership, conflict resolution, and operational oversight is essential for advancing to this position.

What are the most commonly searched types of Agent jobs in Portland, OR?

The most popular types of Agent jobs in Portland, OR are:

What cities near Portland, OR are hiring for Agent Manager jobs?

Cities near Portland, OR with the most Agent Manager job openings:

Agent Manager jobs near you
Infographic showing various Agent Manager job openings in Portland, OR as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $58,487 per year, or $28.1 per hour.

Agent's Assistant - State Farm Agent Team Member

Portland, OR • On-site

Dimitri Kondos - State Farm Agent
See more jobs at Dimitri Kondos - State Farm Agentexternal

$40K - $60K/yr

Full-time

Medical, PTO

Re-posted 23 days ago

Job description

ROLE DESCRIPTION:
As Agent's Assistant - State Farm Agent Team Member with Dimitri Kondos - State Farm Agent, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services.
As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Dimitri Kondos - State Farm Agent is eager to bring aboard your collaborative presence.
BENEFITS:
  • Competitive Salary 
  • Commission
  • Growth potential/Opportunity for advancement within my office
  • PTO
  • Health benefits
  • Valuable career-building experience
  • License Renewal compensation
  • Hiring Bonus
RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options. 
QUALIFICATIONS:
  • Insurance licenses required by first day of employment.
  • Dedicated to customer service.
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members
  • Proactive in problem-solving
  • Comfortable communicating via email, phone and text. 
  • Proactive in problem-solving
  • Able to work in and manage a team environment
  • Experience in Windows computer applications
  • Able to succeed in a fast-paced environment