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Agent Manager Jobs in Keyport, NJ (NOW HIRING)

Decagon

Engineering Manager, Agent Product

New York, NY · On-site

$280K - $430K/yr

About the Role As an Engineering Manager on the Agent Product team, you'll lead a group of engineers building and shipping best-in-class AI agents, from initial implementation through continuous ...

Valkai

Product Manager - Agent Development

New York, NY · On-site

$175K - $250K/yr

The work spans the full arc of building an agent. In a given week, that might mean: * Partnering ... WHAT YOU'LL BRING: * 2-5+ years of product management experience building highly technical products.

Sierra

Product Manager, Agent Development

Manhattan, NY · On-site

$126K - $157K/yr

They are seeking a Product Manager for Agent Development to partner with engineers and customers to build and ship AI agents, engage with customers to assess their requirements, and shape the product ...

HomeSmart Cross Island

Real Estate Agent

Queens, NY · On-site

... management services. With strong marketing expertise and deep neighborhood knowledge, HomeSmart ... The Real Estate Agent will represent buyers, sellers, landlords, and tenants in residential and ...

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Agent Manager information

See Keyport, NJ salary details

$12

$27

$61

How much do agent manager jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for agent manager in Keyport, NJ is $27.38, according to ZipRecruiter salary data. Most workers in this role earn between $20.87 and $31.54 per hour, depending on experience, location, and employer.

What does an agent manager do?

As an Agent Manager, you'll play a key role in mentoring and supporting your team by setting clear goals, providing regular feedback, and facilitating ongoing training. You'll monitor individual and team performance metrics, identify areas for improvement, and implement strategies to boost productivity and morale. Regular one-on-one coaching sessions and team meetings are common, fostering open communication and collaboration. This hands-on approach helps agents overcome challenges, stay motivated, and consistently meet or exceed targets.

What skills and qualifications are needed to be an agent manager?

To thrive as an Agent Manager, you need strong leadership, strategic planning, and supervisory experience, often supported by a bachelor’s degree in business, management, or a related field. Familiarity with CRM software, performance analytics tools, and workforce management systems is typically required. Exceptional communication, conflict resolution, and motivational skills help Agent Managers build high-performing teams and navigate complex interpersonal dynamics. These skills and qualities are crucial for driving team success, meeting organizational goals, and ensuring efficient, effective agent operations.

What is the difference between Agent Manager vs Agent Coordinator?

AspectAgent ManagerAgent Coordinator
CredentialsRelevant industry certifications, management experienceCustomer service or administrative certifications
Work EnvironmentOversees teams, manages client accountsSupports agents, handles scheduling and communication
Employer & Industry UsageInsurance, real estate, travel agenciesInsurance agencies, call centers, real estate firms
Search & Comparison IntentLeadership, management, team oversightAdministrative support, coordination roles

Agent Managers focus on leading and managing agent teams, ensuring client satisfaction and meeting sales targets. Agent Coordinators handle administrative tasks, support agents with scheduling and communication. While both roles work closely with agents, the Agent Manager has a broader leadership role, whereas the Agent Coordinator provides essential operational support.

How to become an agent manager?

To become an agent manager, candidates typically need several years of experience in sales, customer service, or related roles, along with strong leadership and communication skills. A bachelor's degree in business, management, or a related field is often preferred, and relevant certifications or training in management can enhance prospects. Developing skills in team leadership, conflict resolution, and operational oversight is essential for advancing to this position.

What cities near Keyport, NJ are hiring for Agent Manager jobs?

Cities near Keyport, NJ with the most Agent Manager job openings:

Agent Manager jobs near you
Infographic showing various Agent Manager job openings in Keyport, NJ as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $56,943 per year, or $27.4 per hour.

Engineering Manager, Agent Product

Decagon

New York, NY • On-site

$280K - $430K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

About Decagon
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
Our technology enables industry-defining enterprises like Avis Budget Group, Block's Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.
We're building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We're proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
We're an in-office company, driven by a shared commitment to excellence and velocity. Our values - Just Get It Done, Invent What Customers Want, Winner's Mindset, and The Polymath Principle - shape how we work and grow as a team.
About the Team
The Agent Product team at Decagon deploys mission-critical AI agents to our customers that impact millions of users and directly drive Decagon's growth. You will lead a team building on our industry-leading AI agent platform, collaborate directly with customers and help devise long-term, scalable solutions.
Our mission is to deliver magical support experiences - AI agents working alongside human agents to help users resolve their issues.
About the Role
As an Engineering Manager on the Agent Product team, you'll lead a group of engineers building and shipping best-in-class AI agents, from initial implementation through continuous iteration. You'll work directly with leaders across industries like finance, healthcare and hospitality, solving their users' needs with reliable and intuitive AI agents.
Managers here are expected to operate with high ownership and technical depth while helping their teams move quickly and maintain a high quality bar. This role is for someone who enjoys mentoring engineers, partnering closely with customers and diving deep into complex system challenges to build elegant solutions that scale to millions of users.
In this role, you will
  • Lead and grow a team of engineers building AI agents that outperform human agents in managing complex customer interactions and driving customer retention
  • Partner directly with enterprise customers to understand their operational pain points and translate them into scalable AI agent solutions
  • Drive execution across the full lifecycle of agent deployments, from initial implementation through continuous iteration and optimization
  • Partner with product, design and research to identify cross-customer trends that guide the evolution of Decagon's agent platform and research efforts
  • Help define the technical strategy and roadmap for the future of AI-powered customer support
  • Support and mentor engineers through technical guidance, feedback and career development
  • Maintain a high engineering bar while fostering a culture of ownership, velocity and customer obsession

Your background looks something like this
  • Have 1+ years of engineering management experience
  • Have 5+ years of industry experience in software engineering
  • Proficiency with Python, Typescript and asynchronous programming
  • Experience leading teams building complex distributed systems or customer-facing products
  • A high degree of comfort digging into system failures within deep technology stacks using any tool necessary
  • Strong communication skills and ability to work directly with enterprise customers

Even better
  • Prior experience working with multi-modal models
  • Experience leading teams working on AI systems, LLM applications or agentic workflows

Compensation
$280K - $430K + Equity
This range reflects the expected compensation for this role. Compensation within the range is determined based on experience, skills, and the scope of responsibilities, with flexibility for candidates who demonstrate exceptional impact.
In addition to base salary, we offer competitive equity. Final compensation may vary based on location within the United States.
Benefits
We proudly offer the following benefits for our full-time employees:
  • Medical, Dental, and Vision benefits for you and your family
  • Life Insurance and Disability Benefits
  • Retirement Plan (e.g., 401K, pension)
  • Parental Leave
  • Fertility and family building benefits through Carrot
  • Monthly stipend to support your wellness, lifestyle, and work-life balance
  • Daily lunches and snacks in the office to keep you at your best
  • Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)

These benefits are described in more detail in Decagon's policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.

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