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Agent Manager Jobs in Newark, NJ (NOW HIRING)

Compass

Associate Manager, Agent Experience

Hoboken, NJ · On-site

$90K - $950K/yr

As an Associate Manager on the Agent Experience team at Compass, you will oversee the agent experience by leading a collaborative cross-departmental team providing best-in-class agent support. As an ...

FAENA

Guest Experience Agent

New York, NY

The Guest Experience Agent manages pre-arrival coordination, in-stay engagement, and post-departure follow-up, curating memorable moments that transform a stay into a meaningful experience. This ...

AccorHotel

Guest Experience Agent

New York, NY · On-site

$36/hr

The Guest Experience Agent manages pre-arrival coordination, in-stay engagement, and post-departure follow-up, curating memorable moments that transform a stay into a meaningful experience. This ...

AccorHotel

Guest Experience Agent

New York, NY · On-site

$36/hr

The Guest Experience Agent manages pre-arrival coordination, in-stay engagement, and post-departure follow-up, curating memorable moments that transform a stay into a meaningful experience. This ...

Compass

Associate Manager, Agent Experience

Hoboken, NJ

$90K - $950K/yr

As an Associate Manager on the Agent Experience team at Compass, you will oversee the agent experience by leading a collaborative cross-departmental team providing best-in-class agent support. As an ...

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Agent Manager information

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$12

$27

$62

How much do agent manager jobs pay per hour?

As of May 28, 2026, the average hourly pay for agent manager in Newark, NJ is $27.73, according to ZipRecruiter salary data. Most workers in this role earn between $21.11 and $31.92 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Agent Manager, and why are they important?

To thrive as an Agent Manager, you need strong leadership, strategic planning, and supervisory experience, often supported by a bachelor’s degree in business, management, or a related field. Familiarity with CRM software, performance analytics tools, and workforce management systems is typically required. Exceptional communication, conflict resolution, and motivational skills help Agent Managers build high-performing teams and navigate complex interpersonal dynamics. These skills and qualities are crucial for driving team success, meeting organizational goals, and ensuring efficient, effective agent operations.

How does an Agent Manager typically support and guide their team of agents to achieve performance targets?

As an Agent Manager, you'll play a key role in mentoring and supporting your team by setting clear goals, providing regular feedback, and facilitating ongoing training. You'll monitor individual and team performance metrics, identify areas for improvement, and implement strategies to boost productivity and morale. Regular one-on-one coaching sessions and team meetings are common, fostering open communication and collaboration. This hands-on approach helps agents overcome challenges, stay motivated, and consistently meet or exceed targets.

What does an Agent Manager do?

An Agent Manager is responsible for overseeing and supporting a team of agents, often in industries like insurance, real estate, or customer service. Their duties include recruiting, training, and evaluating agents to ensure they meet performance goals. They also develop strategies to improve productivity, handle escalated issues, and ensure compliance with company policies and industry regulations. Agent Managers often serve as a bridge between agents and upper management, ensuring clear communication and efficient operations.

What is the difference between Agent Manager vs Agent Coordinator?

AspectAgent ManagerAgent Coordinator
CredentialsRelevant industry certifications, management experienceCustomer service or administrative certifications
Work EnvironmentOversees teams, manages client accountsSupports agents, handles scheduling and communication
Employer & Industry UsageInsurance, real estate, travel agenciesInsurance agencies, call centers, real estate firms
Search & Comparison IntentLeadership, management, team oversightAdministrative support, coordination roles

Agent Managers focus on leading and managing agent teams, ensuring client satisfaction and meeting sales targets. Agent Coordinators handle administrative tasks, support agents with scheduling and communication. While both roles work closely with agents, the Agent Manager has a broader leadership role, whereas the Agent Coordinator provides essential operational support.

What are the most commonly searched types of Agent jobs in Newark, NJ? The most popular types of Agent jobs in Newark, NJ are:
What are popular job titles related to Agent Manager jobs in Newark, NJ? For Agent Manager jobs in Newark, NJ, the most frequently searched job titles are:
What job categories do people searching Agent Manager jobs in Newark, NJ look for? The top searched job categories for Agent Manager jobs in Newark, NJ are:
What cities near Newark, NJ are hiring for Agent Manager jobs? Cities near Newark, NJ with the most Agent Manager job openings:
Agent Manager jobs near you
P&C Insurance Sales Agent

P&C Insurance Sales Agent

AAA Northern California, Nevada & Utah

Edison, NJ • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Why Work For Us?
  • Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
  • 401k Matching - $1 for $1 company match up to 6% of eligible earnings per pay period
  • Benefits - Medical, Dental, Vision, wellness program and more!
  • Paid Holidays
  • Paid Time Off - Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
  • Collaborative Environment - AAA will value your contribution to providing exceptional service to our members
  • Free AAA Classic Membership
  • AAA Product Discounts
  • Tuition Reimbursement Program

Additional Details: Licensing reimbursement, uncapped earning potential with competitive incentive plan, multiple products, multiple ways to earn commissions
Summary
At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life's roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
Insurance Agents serve our Members by selling them the Property & Casualty, Life and Roadside Assistance insurance that meets the Member's needs. Individuals in this role are accountable for achieving assigned sales goals while providing an exceptional Member experience. Primary responsibilities include soliciting new business, serving existing insured Members, and retaining policies. Insurance Agents participate in promotions, events, marketing activities, and the cross-sell of all AAA insurance products. Insurance Agents are experienced professionals who guide our Members in the purchase of appropriate products and coverage under limited managerial supervision.
Essential Functions
• Uses sales techniques and strong product knowledge to identify customer-specific needs to generate new sales, retain existing insureds and grow our overall insurance book of business. Effectively overcomes objections to close the sale and/or retain the insured.
• Works to meet or exceed targets as defined in the sales incentive plan and as assigned by the Insurance Agent's manager.
• Conducts an insurance review for clients to identify a range of suitable products. Uses provided tools and applicable underwriting guidelines to assess risk, recommend appropriate products and related coverage, quote, bind and issue policies.
• Establishes rapport with the insured that enhances the member's affinity to the AAA brand and results in greater member satisfaction and loyalty.
• Proactively solicits and markets to business and/or community events, performs outbound calling, works marketing lists, and cross-sells/up-sells new and existing customers.
• Responds to customer inquiries and requests relating to insurance products and membership.
• Researches and resolves complex customer service issues. Often assists the insured in initiating the first notice of loss on claims.
Knowledge and Skills
• Strong sales skills with a history of effectively developing, tracking, following up on and closing leads.
• Advanced consultative selling techniques utilizing thorough product knowledge.
Education & Experience / Licenses & Certification
• High School Diploma
• Bachelor's degree preferred
• 3-5 years of relevant insurance industry work experience required.
• Possess active and unrestricted state issued license(s) required to place property and casualty insurance.
• Knowledge of desktop systems including but not limited to Microsoft Office software applications.
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AAA Northern California, Nevada & Utah logo

About AAA Northern California, Nevada & Utah

Sourced by ZipRecruiter

AAA (the American Automobile Association, Inc.) is a federation of affiliated automobile clubs. Each AAA club is an independent, not-for-profit organization, chartered and incorporated in its own state and controlled by its own Board of Directors. In order to be affiliated with AAA, each club agrees to provide certain standard services to its own members, as well as members of other AAA clubs. The individual club owns the territory in which it resides, and membership is based on residence. Exact dues and services will vary slightly between clubs.

Industry

Insurance carriers

Company size

1,001 - 5,000 Employees

Headquarters location

Walnut Creek, CA, US

Year founded

1900

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