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Agent Manager Jobs in Ontario (NOW HIRING)

Damage Insurance Agent (Auto & Home) - Take the Lead with Us Location: Province of Quebec (all ... Demonstrates strong organizational skills, attention to detail, and stress management * Is ...

As an Agent Configuration Specialist, you will configure and deliver AI agents and agent-enabled ... change-management practices. * Monitor deployed configurations, review user feedback and ...

ALLSTATE SALES AGENT

Sault Sainte Marie, ON · Remote

CA$70K - CA$120K/yr

The Sales Agent is accountable for producing sales, marketing, and prospecting to attract and ... Build and manage your own pipeline through aggressive prospecting, cold outreach, and community ...

Experienced Licensed Insurance Agent? Grow Your Business with AmeriLife Career Agency You've built ... Opportunities for advancement into leadership and management roles * The freedom and flexibility of ...

Covering Agent (Influencer)

Toronto, ON · On-site

CA$60K - CA$75K/yr

We are seeking a professional and organized Covering Agent within our influencer talent agency division to represent and manage the careers of various social media influencers. Must be a positive ...

Talent Agent (Influencer)

Toronto, ON · On-site

CA$80K - CA$100K/yr

The Talent Agent should have an in-depth understanding of social media marketing, brand ... Discover and sign large influencers who are looking for business management * Representing the ...

Showing results 21-40

Agent Manager information

What does an agent manager do?

As an Agent Manager, you'll play a key role in mentoring and supporting your team by setting clear goals, providing regular feedback, and facilitating ongoing training. You'll monitor individual and team performance metrics, identify areas for improvement, and implement strategies to boost productivity and morale. Regular one-on-one coaching sessions and team meetings are common, fostering open communication and collaboration. This hands-on approach helps agents overcome challenges, stay motivated, and consistently meet or exceed targets.

What skills and qualifications are needed to be an agent manager?

To thrive as an Agent Manager, you need strong leadership, strategic planning, and supervisory experience, often supported by a bachelor’s degree in business, management, or a related field. Familiarity with CRM software, performance analytics tools, and workforce management systems is typically required. Exceptional communication, conflict resolution, and motivational skills help Agent Managers build high-performing teams and navigate complex interpersonal dynamics. These skills and qualities are crucial for driving team success, meeting organizational goals, and ensuring efficient, effective agent operations.

What is the difference between Agent Manager vs Agent Coordinator?

AspectAgent ManagerAgent Coordinator
CredentialsRelevant industry certifications, management experienceCustomer service or administrative certifications
Work EnvironmentOversees teams, manages client accountsSupports agents, handles scheduling and communication
Employer & Industry UsageInsurance, real estate, travel agenciesInsurance agencies, call centers, real estate firms
Search & Comparison IntentLeadership, management, team oversightAdministrative support, coordination roles

Agent Managers focus on leading and managing agent teams, ensuring client satisfaction and meeting sales targets. Agent Coordinators handle administrative tasks, support agents with scheduling and communication. While both roles work closely with agents, the Agent Manager has a broader leadership role, whereas the Agent Coordinator provides essential operational support.

How to become an agent manager?

To become an agent manager, candidates typically need several years of experience in sales, customer service, or related roles, along with strong leadership and communication skills. A bachelor's degree in business, management, or a related field is often preferred, and relevant certifications or training in management can enhance prospects. Developing skills in team leadership, conflict resolution, and operational oversight is essential for advancing to this position.

What are the most commonly searched types of Agent jobs in Ontario?

The most popular types of Agent jobs in Ontario are:

What cities in Ontario are hiring for Agent Manager jobs?

Cities in Ontario with the most Agent Manager job openings:

Infographic showing various Agent Manager job openings in Ontario as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Insurance Service Manager- Desjardins Agent Team Member

Daniel Battaglia - Desjardins Insurance Agent

Richmond Hill, ON • On-site

CA$48K/yr

Full-time, Contractor

Re-posted 9 days ago


Job description

Insurance Service Representative – Desjardins Agent Team Member
Location: Richmond Hill
Type: Full Time

Are you someone who takes pride in delivering exceptional service, even under pressure? Whether you've worked in hospitality, automotive service, or another customer-facing role, your ability to care for people and solve problems makes you a perfect fit for our team.

As an Insurance Service Representative, you’ll be a steady, reassuring presence for clients during some of life’s most difficult moments. From guiding them through claims to helping them understand their coverage, you’ll be the person they trust to listen, support, and provide clarity when it matters most.

What You’ll Do:

  • Provide empathetic, accurate, and timely service to clients navigating claims, policy changes, and billing inquiries.
  • Be a dependable point of contact, offering reassurance and practical solutions.
  • Build lasting relationships through genuine care and clear communication.
  • Challenge Clients to look at other lines of protection we offer
  • Collaborate with a supportive team that values integrity, kindness, and excellence.

What You’ll Get:

  • Competitive base salary starting at $48,000+ (based on experience)
  • Bonus opportunities tied to performance and client satisfaction
  • Supportive team culture that celebrates your contributions and growth
  • Ongoing training and development to help you transition and thrive in the insurance industry

Who You Are:

  • Experienced in hospitality, automotive service, or other customer-focused roles
  • A compassionate communicator with a heart for service
  • Detail-oriented, dependable, and proactive in solving problems
  • Fluent in English (additional language is an asset)
  • Licensed in Property & Casualty and Life (or willing to obtain)

If you're ready to bring your customer service skills into a career that offers stability, growth, and the chance to truly make a difference, we’d love to hear from you.

These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. This agents’ employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees.

We welcome applications from people with disabilities. Accommodation is available upon request for applicants in all aspects of the recruitment process.