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Agency Supervisor Jobs (NOW HIRING)

YAI

Program Supervisor-11706

Bay Shore, NY

$66K/yr

Attend regional and agency supervisor meeting or as directed by your supervisor. Attending and actively participating in the planning meeting for the people we support. * Fostering interagency ...

YAI

Program Supervisor-10001

New York, NY · On-site

$66K/yr

Attend regional and agency supervisor meeting or as directed by your supervisor. Attending and actively participating in the planning meeting for the people we support. * Fostering interagency ...

YAI

Program Supervisor-10001

New York, NY · On-site

$66K/yr

Attend regional and agency supervisor meeting or as directed by your supervisor. Attending and actively participating in the planning meeting for the people we support. * Fostering interagency ...

YAI

Program Supervisor - CFS-10001

New York, NY · On-site

$66K/yr

Attend regional and agency supervisor meeting or as directed by your supervisor. Attending and actively participating in the planning meeting for the people we support. * Fostering interagency ...

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How much do agency supervisor jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for agency supervisor in the United States is $30.65, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $36.54 per hour, depending on experience, location, and employer.

What does an Agency Supervisor do?

An Agency Supervisor oversees the daily operations and staff within an agency, ensuring that all employees meet performance standards and company policies. They are responsible for training and mentoring team members, setting goals, and monitoring progress. Agency Supervisors also handle client relations, resolve conflicts, and report to higher management about the agency’s performance. Their role is crucial in maintaining efficient workflows and achieving organizational objectives.

What are the key skills and qualifications needed to thrive as an Agency Supervisor, and why are they important?

To thrive as an Agency Supervisor, you need strong leadership abilities, organizational skills, and experience in team management, typically supported by a bachelor's degree in business, management, or a related field. Familiarity with project management software, CRM systems, and relevant industry certifications such as PMP or similar are often required. Excellent interpersonal communication, conflict resolution, and motivational skills are essential soft skills for leading diverse teams. These competencies ensure effective team performance, client satisfaction, and the successful achievement of agency goals.

How much should a supervisor be paid?

The salary for an Agency Supervisor typically ranges from $45,000 to $75,000 annually, depending on experience, location, and industry. Supervisors with specialized skills or certifications may earn higher wages, and compensation often includes benefits such as health insurance and paid time off.

What job makes $10,000 a month without a degree?

An Agency Supervisor can earn $10,000 or more per month through managing teams, client relationships, and operations, often in industries like marketing, staffing, or consulting. Success in this role depends on experience, leadership skills, and performance, rather than formal education, and it typically requires strong communication and organizational abilities.

What is the difference between Agency Supervisor vs Case Manager?

AspectAgency SupervisorCase Manager
Required CredentialsRelevant certifications, experience in agency operationsRelevant certifications, social work or counseling background
Work EnvironmentOversees agency staff, manages operationsWorks directly with clients, assesses needs, develops plans
Employer & Industry UsageUsed in social services, healthcare, nonprofit agenciesCommon in social services, healthcare, community programs

Agency Supervisors oversee agency operations and staff, focusing on management and administrative tasks. Case Managers work directly with clients to assess needs and coordinate services. While both roles require relevant certifications and are common in social services, the Agency Supervisor has a broader managerial focus, whereas the Case Manager is client-centered.

What is the highest salary of a supervisor?

The highest salary for an agency supervisor can vary widely depending on the industry, location, and level of experience, but top earners in supervisory roles can make over $100,000 annually. Factors such as certifications, management scope, and organizational size influence compensation levels.

Who is an agency supervisor?

An agency supervisor is a managerial role responsible for overseeing staff, operations, and client services within an agency setting. They coordinate team activities, ensure compliance with policies, and often require leadership skills and relevant industry certifications. The position typically involves supervising daily tasks and maintaining service quality.

How does an Agency Supervisor typically support the development and performance of their team members?

An Agency Supervisor plays a crucial role in mentoring and guiding team members by providing regular feedback, setting clear expectations, and identifying opportunities for professional growth. They often conduct training sessions, facilitate performance reviews, and help team members set achievable goals. Additionally, Agency Supervisors foster a collaborative environment by encouraging open communication, resolving conflicts, and coordinating resources to ensure everyone can succeed. This supportive leadership helps boost morale and enhances team effectiveness.
More about Agency Supervisor jobs
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What job categories do people searching Agency Supervisor jobs look for? The top searched job categories for Agency Supervisor jobs are:
Agency Supervisor jobs near you
Program Supervisor-11706

Program Supervisor-11706

YAI

Bay Shore, NY

$66K/yr

Full-time

Posted 15 days ago

YAI rating

6.9

Company rating: 6.9 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

If you are a current YAI employee, please click this link to apply through your Workday account.

Program

  • Bayshore IRA

Location

  • West Bayshore - 924 Hampshire Rd

Schedule (Full time)

  • Monday - Friday: 10:00am - 6:00pm

Key responsibilities

  • Ensuring health, safety, and habilitation of the people we support consistent with agency philosophy and department practices.

  • Ensuring the appropriate, therapeutically documented level of supervision in the residence, day program or community to ensure and protect the health and/or safety of the people we support.

  • Providing program/floor coverage, when necessary.

  • Promoting and maintaining the excellence of the programs

  • Developing professional, empathic relationships with family members ensuring they are included in the team process. 

  • Leading and facilitating interdisciplinary team meetings and staff meetings to ensure effective communication. Attend regional and agency supervisor meeting or as directed by your supervisor. Attending and actively participating in the planning meeting for the people we support.

  • Fostering interagency collaboration

  • Bringing the organizational culture to life

  • Ensuring a work environment that is free from harassment and discrimination

  • Playing an active role in the hiring process; interviewing and selecting appropriate staff based on program needs

  • Maintaining direct relationship with staff

  • Building staff morale

  • Fostering professional development through regular supervision, training, and evaluations.

  • Supervising staff to ensure they are meeting the needs of the people we support and agency standards.

  • Utilizing participatory management

  • Fostering the Open-Door Policy

  • Maintaining oversight and compliance of systems specific to role and responsibilities

  • Fostering communication and maintaining professional between relevant supports including those within the program, within the agency, and supports outside the agency

  • Overseeing all financial systems, maintaining records for the people we support and program expenditures.

  • Operating the program within budgetary guidelines.

  • Maintaining a safe environment for staff and the people we support and reporting any hazardous conditions.

  • Ensuring the completion and maintenance of all paperwork and written records related to individual treatment. This includes but is not limited to medical records, treatment records, progress reports, data collection, behavior reports, incident reports, billing records, and all written communication systems.

  • Reporting and monitoring incidents, as well as assist with the investigative process.

  • Required to perform your responsibilities as they currently exist or may change in meeting the needs of the department, under the supervision of your supervisor/manager.

Education and Experience

  • BA/BS strongly preferred

  • Prior supervisory experience required

  • Prior Direct Support Professional experience preferred

  • Background in supporting people with intellectual/developmental disabilities or mental health preferred

Additional Knowledge, Skills and Abilities

  • Strong interpersonal and problem-solving skills

  • Well-developed writing skills

  • Takes initiative

  • Highly flexible personality type

  • Valid Driver's License preferred depending on location

  • Flexibility to respond to calls and programmatic needs beyond regular work hours

  • Proficient in Microsoft Office

  • Ability to learn/use Workforce Management software to effectively carry out essential business processes

Compensation

  • $66,300 Annually

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer.

To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.

What YAI employees say

Workplace

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About YAI

Sourced by ZipRecruiter

YAI has been dedicated to providing innovative services for the intellectual and/or developmental disability (I/DD) community since its founding in 1957 at a time when institutional living was the norm for people with I/DD. Operating in New York State, northern New Jersey, and California, YAI has a team of over 4,000 employees and supports over 20,000 people of all ages in the I/DD community today.

Industry

Non-profits

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US

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