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Agency Operations Manager Jobs in Silver Spring, MD

ABCD & Company

Manager of Agency Operations

Rockville, MD · On-site

$60K - $70K/yr

The Manager of Agency Operations is responsible for the day-to-day functioning of the organization, ensuring that people, processes, and resources are aligned and working well. This role is hands-on ...

ABCD & Company

Manager of Agency Operations

Rockville, MD · On-site

$60K - $70K/yr

The Manager of Agency Operations is responsible for the day-to-day functioning of the organization, ensuring that people, processes, and resources are aligned and working well. This role is hands-on ...

The Atlantic District

Agency Principal

Columbia, MD · On-site

$200K - $250K/yr

The ideal candidate combines leadership, sales expertise, operational management, and community engagement to drive long-term agency success. Benefits Annual Base Salary + Commission + Bonus ...

ComForCare

Operations Manager

Glen Burnie, MD · On-site

As an Operations Manager at ComForCare, you will coordinate staffing schedules, supervise ... Participating in agency quality improvement activities and attending required meetings and ...

VTG

Operations Manager

Fort Belvoir, VA

Overview VTG is seeking an Operations Manager to support our client on-site at Fort Belvoir. What ... Army or other federal agencies * Strong communication skills with the ability to interface ...

VTG

Operations Manager

Fort Belvoir, VA · On-site

Overview VTG is seeking an Operations Manager to support our client on-site at Fort Belvoir. What ... Army or other federal agencies * Strong communication skills with the ability to interface ...

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All JobsAgency Operations Manager JobsAgency Operations Manager Jobs in Silver Spring, MD

Agency Operations Manager information

See Silver Spring, MD salary details

$32K

$65.6K

$122.5K

How much do agency operations manager jobs pay per year?

As of Jun 15, 2026, the average yearly pay for agency operations manager in Silver Spring, MD is $65,600.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $80,100.00 per year, depending on experience, location, and employer.

What does an agency operations manager do?

An agency operations manager oversees the daily functions and processes within an agency, ensuring efficient workflow, managing staff, and implementing policies. They often coordinate between departments, optimize operational procedures, and use tools like project management software to meet organizational goals.

What are some common challenges an Agency Operations Manager faces when streamlining workflows across multiple departments?

Agency Operations Managers often encounter challenges in aligning processes across various departments, such as creative, accounts, and finance. Differences in priorities, communication styles, and workload can create bottlenecks or misalignment. To address these issues, successful managers implement standardized procedures, leverage project management tools, and facilitate regular cross-team meetings. Building strong relationships and fostering a culture of open communication are crucial for overcoming these challenges and ensuring smooth agency operations.

What jobs pay 10,000 a month without a degree?

An Agency Operations Manager typically earns a salary that can reach or exceed $10,000 per month, especially in senior or specialized roles, often requiring strong organizational, leadership, and industry-specific skills. Other high-paying jobs without a degree include sales managers, real estate brokers, and certain tech roles like web developers or digital marketers, which may prioritize experience and certifications over formal education.

What is the difference between Agency Operations Manager vs Agency Account Executive?

AspectAgency Operations ManagerAgency Account Executive
Primary RoleOversees agency operations, processes, and internal workflowsManages client accounts, sales, and client relationships
Required SkillsOperational management, leadership, organizational skillsSales, communication, client management
Work EnvironmentInternal team, management levelClient-facing, sales-focused
Common CertificationsProject management, operational certificationsSales, marketing certifications

The Agency Operations Manager focuses on streamlining agency processes and internal operations, while the Agency Account Executive concentrates on managing client relationships and sales. Both roles are essential in agency settings but serve different functions within the organization.

How much should an operations manager get paid?

The average salary for an Agency Operations Manager typically ranges from $70,000 to $120,000 annually, depending on experience, location, and company size. Compensation may also include bonuses and benefits, and strong organizational and leadership skills are often required for the role.

What are the key skills and qualifications needed to thrive as an Agency Operations Manager, and why are they important?

To thrive as an Agency Operations Manager, you need strong organizational, leadership, and analytical skills, typically supported by a bachelor's degree in business, management, or a related field. Familiarity with project management software, CRM systems, and budgeting tools is common, and professional certifications like PMP can be beneficial. Outstanding communication, problem-solving abilities, and adaptability help you lead teams and manage client relationships effectively. These competencies are crucial for optimizing agency performance, ensuring smooth operations, and delivering successful results for clients and stakeholders.

What jobs pay 500,000 a year in the US?

In the US, high-paying roles such as executive-level positions like Chief Executive Officers, Chief Financial Officers, and certain specialized medical professionals can earn $500,000 or more annually. Senior roles in finance, law, and technology, especially with bonuses and stock options, can also reach or exceed this level. These positions typically require extensive experience, advanced skills, and often advanced degrees or certifications.
What job categories do people searching Agency Operations Manager jobs in Silver Spring, MD look for? The top searched job categories for Agency Operations Manager jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Agency Operations Manager jobs? Cities near Silver Spring, MD with the most Agency Operations Manager job openings:
Agency Operations Manager jobs near you

Manager of Agency Operations

ABCD & Company

Rockville, MD • On-site

$60K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 hours ago

Job description

Department: Operations Department
Reports to: Director of Operations and Administration
Job Classification: Full-time | Exempt
Location: In Office – Rockville, Maryland
Salary Range: $60,000 – $70,000 annually
About ABCD & Company
ABCD & Company (ABCD) is an award-winning, full-service marketing and events transformation agency that reimagines the way organizations approach marketing and events—thinking brand, big, and bold. As a market leader with premier, best-in-class opportunities across the U.S. and U.K., ABCD executes unforgettable experiences and groundbreaking marketing and advertising solutions that solve problems, shape culture, and redefine possibilities.
Headquartered in the D.C. metro area and ranked #779 on the Inc. 5000 list of the fastest-growing private companies in America, ABCD is a trusted partner to Fortune 500 companies, institutions, think tanks, cultural powerhouses, and global brands. The agency has built a reputation for delivering transformative impact that bridges industries, captivates audiences, and drives measurable results.
The Manager of Agency Operations is responsible for the day-to-day functioning of the organization, ensuring that people, processes, and resources are aligned and working well. This role is hands-on and execution-focused, translating operational priorities into action across the agency. Working closely with the Director of Operations and agency leadership, the Manager of Agency Operations identifies problems, resolves issues in real time, and improves workflows that impact how the team operates each day. This role serves as the primary point of support for team members and the office environment, owning daily operational needs, removing friction, and ensuring the agency runs smoothly.

Primary Responsibilities:
Facility Management and Operational Excellence:
  • Oversee office facilities to ensure they are safe, functional, and aligned with the organization’s needs.
  • Coordinate maintenance, repairs, and upgrades for physical spaces and equipment.
  • Manage day-to-day office upkeep, including cleaning and organization of shared spaces; maintain supply closet inventory and organization; oversee kitchen maintenance such as dishwasher unloading, restocking the refrigerator and pantry, and ensuring common areas remain clean and well-stocked.
  • Analyze operational data to identify trends and areas for improvement.
  • Evaluate current processes and implement improvements to reduce waste and inefficiency.
  • Provide training and support to staff on operational tools, processes, and best practices.
  • Manage the front office by handling switchboard operations, meeting logistics, and welcoming visiting guests with excellent customer service.
  • Identify opportunities to improve processes, create streamlined workflows, and anticipate team needs to enable operational success.
Policy Implementation and Compliance:
  • Develop, update, and enforce operational policies and procedures to maintain a consistent and efficient workflow.
  • Identify operational risks and implement mitigation strategies to reduce potential disruptions.
  • Coordinate with leadership to ensure business continuity planning and disaster recovery readiness.
Vendor and Resource Management:
  • Support company-wide sourcing and procurement processes by maintaining positive vendor relationships and ensuring the organization’s needs are met efficiently.
  • Oversee asset management, equipment maintenance, and office inventory, including supplies and snacks, and procure items as needed.
Administrative and Operational Support:
  • Provide logistical and operational support for pre-event, pre-conference, and onsite activities, ensuring seamless execution.
  • Prepare for and follow up on internal and external meetings, including gathering necessary information, tracking progress, and communicating updates.
Technology Support:
  • Manage all IT related requests in different platforms used
  • Track all inventory maintenance - Technology & Accessories
  • Maintain & update the Operations Google Drive
  • Support the maintenance and management of technology and software resources, ensuring the team has the tools needed for optimal performance.
  • Evaluate and recommend new technologies or tools that enhance operational efficiency.
  • Oversee the implementation and integration of new systems into existing workflows.
  • Support the automation and optimization of Operational Processes
  • Identify and evaluate new technology
  • Roll out automation solutions agency wide based on pilot results
  • Measure and define processes post implementation for continuous improvement
Note: This list is not exhaustive and may evolve based on business needs.

Required Qualifications:
  • Bachelor’s degree
  • Minimum of 2-3 years of professional experience
Key Competencies:
  • Problem-solving and critical thinking abilities to identify and address challenges proactively.
  • Strong planning and organizational skills to manage multiple priorities effectively.
  • Capacity to anticipate needs and contribute to the creation of streamlined processes and systems.
  • Demonstrated ability to work independently and execute tasks with attention to detail.
  • Excellent written and verbal communication skills to foster collaboration and clarity.
  • High level of initiative, curiosity, and resourcefulness in supporting organizational needs.
  • Ability to build positive relationships with internal teams and external partners.
  • Strong working knowledge of core business technologies, such as Google Workspace (G-Suite), Microsoft Office, project management platforms (e.g., Wrike, Monday.com), Zoom, and other collaboration tools. Ability to navigate systems confidently, optimize usage, and troubleshoot basic issues without requiring formal IT expertise.
Work Location & Schedule:
  • This role is in our Rockville, Maryland location on a typical schedule of Monday - Friday, 9AM - 5PM.
  • Travel requirements: infrequent
Compensation & Benefits:
  • Salary Range: $60,000 – $70,000 (commensurate with experience and location)
  • Medical, Dental, and Vision: 80% coverage
  • Available Pre-Tax Benefits: Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, and Commuter Benefits
  • 14 vacation days (+1 on each work anniversary) and 14 paid holidays
  • 10 sick days and 2 wellness days dedicated to your self-care
  • Additional paid time off is available to support life events including adoption and parental leave, bereavement, and civic responsibilities such as voting and jury duty, and military service.
  • Match contribution to retirement.
  • Charitable donation match up to $500/year to amplify your impact
  • Access to training programs and certifications to support your career growth.
In-Office Perks & Culture:
  • Complimentary parking for a stress-free commute.
  • Self-service breakfast available to fuel your mornings.
  • Enjoy complimentary lunch every other Friday.
  • .Fuel your creativity with access to our snack wall.
  • Dress casually on Fridays.

Equal Opportunity Employment Statement:
ABCD & Company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, veteran status, or any other protected status as defined by federal, state, or local law.
Accessibility:
If you require reasonable accommodations to complete the application process or to perform the essential functions of this role, please contact People and Culture at people@abcdandcompany.com.

About ABCD & Company:

At ABCD & Company, we believe that our clients are more than what they do; we only partner with brands who have the courage to show the world who they are. We create meaningful, deeply impactful marketing campaigns and events to grow our partners’ brands and help them connect with their audiences on a deeper level—with soul. Soul is the missing ingredient in stale and formulaic campaigns and events. Soul is at the core of who we are - it’s the energy that drives us and the magic that helps us innovate. We pride ourselves on being able to infuse soul into every aspect of our work.As a minority-owned company, our mission is to empower marginalized voices that aren’t often represented. Looking at diversity with a soulful lens, we go deeper than the surface-level qualities and include the invisible dimensions of a person’s identity.We do this by breaking down unconscious bias and learned stereotypes that we may not even be aware of but affect our ability to be inclusive. Our philosophy centers on cultural appreciation, not appropriation, and prioritizes equity over equality. We understand that empathy grows through proximity, which is why diverse faces and voices shine in all our campaigns.We have a decade of experience creating transformative experiences for market leaders in the banking, non-profit, health, and government industries, among others, we are proud to have been recognized as 2023 Best Places To Work. This accolade reflects our commitment to fostering a positive and inclusive workplace culture. We have extensive experience navigating highly regulated spaces and producing assets that are accessible and compliant. We work with clients who focus on KPIs to deliver ROI, increase positive sentiment, and deliver impact.We are looking for excellent talent to join our expanding team. If this sounds like a good fit for you, apply now!