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Agency Banking information

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$52.5K

$88.6K

$138K

How much do agency banking jobs pay per year?

As of Aug 25, 2026, the average yearly pay for agency banking in the United States is $88,589.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,500.00 and $102,000.00 per year, depending on experience, location, and employer.

What is agency banking?

Agency banking is a financial service model where banks partner with third-party agents, such as retail businesses or individuals, to offer basic banking services on their behalf. These agents act as intermediaries, enabling customers to access banking services like deposits, withdrawals, fund transfers, and bill payments in locations where the bank may not have a physical branch. Agency banking helps extend financial services to underserved or remote areas, promoting financial inclusion. Agents are trained and authorized by the bank, and transactions are typically conducted using point-of-sale (POS) devices or mobile technology. This model benefits both customers, by providing convenient access, and banks, by expanding their reach cost-effectively.

What are the key skills and qualifications needed to thrive as an agency banking officer, and why are they important?

To excel as an Agency Banking Officer, you need a solid understanding of financial services, basic accounting, and customer onboarding processes, often supported by a background in banking or finance. Familiarity with agency banking platforms, mobile money systems, and digital transaction applications is typically required. Strong interpersonal skills, integrity, and problem-solving abilities help build trust and effectively resolve client issues. These skills are crucial for expanding financial inclusion, ensuring secure transactions, and maintaining customer satisfaction in remote or underserved areas.

What are some common challenges faced in an agency banking role, and how can they be effectively managed?

Professionals in Agency Banking often face challenges such as managing relationships with a diverse network of agents, ensuring regulatory compliance, and maintaining the quality of customer service across multiple locations. To manage these challenges, it is crucial to establish clear communication channels, provide regular training for agents, and implement robust monitoring systems. Proactive problem-solving and collaboration with both agents and internal teams help maintain consistency and enhance overall service delivery.

What is the difference between Agency Banking vs Customer Service Representative?

AspectAgency BankingCustomer Service Representative
Required CredentialsBasic banking certifications, training in financial servicesCustomer service skills, sometimes banking knowledge
Work EnvironmentBank branches, retail outlets, mobile banking pointsBank branches, call centers, retail stores
Employer & Industry UsageFinancial institutions, banking networksBanks, retail companies, service providers

Agency Banking involves managing banking services at authorized agents, focusing on financial transactions and banking products. Customer Service Representatives assist clients with banking inquiries, account management, and support. While both roles require customer interaction, Agency Banking emphasizes financial transactions at agent locations, whereas Customer Service Representatives focus on client support within bank branches or call centers.

More about Agency Banking jobs

What cities are hiring for Agency Banking jobs?

Cities with the most Agency Banking job openings:

What job categories do people searching Agency Banking jobs look for?

The top searched job categories for Agency Banking jobs are:

Agency Banking jobs near you
Infographic showing various Agency Banking job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 8% Part Time, and 17% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $88,589 per year, or $42.6 per hour.

US Premium Finance Insurance Agency Banking & Lending Officer

Remote

Ameris Bank
Finance and Insurance • 1 - 5K employees

6.8

Company rating: 6.8 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

134th of 172 rated banks

People enjoy working here

Recommended by parents

Good training

Learn more about Ameris Bankexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app.
Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you'll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer's needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and purpose and how you can bring it to life as an Ameris Bank teammate.
Job Summary
Drive loan and deposit growth by serving as the primary banking partner for USPF sales teams by converting premium finance relationships into commercial lending opportunities. Originate and structure sophisticated credit solutions-including mergers and acquisitions, ownership transitions, and working capital financing-tailored specifically to insurance agencies and brokerages. Build strong, trusted relationships with agency principals by providing strategic guidance on valuation methodologies and long-term growth planning. Partner closely with Portfolio Management and Underwriting teams to structure transactions that meet client objectives while adhering to the bank's credit and risk standards. Performs other projects and duties as assigned.
Essential Functions, Duties and Responsibilities
  • Sets business development strategy for USPF customers; identifies opportunities and makes sales calls to existing clients and prospects.
  • Maintains the quality, profitability, and growth of business and consumer products through appropriate pricing and fees.
  • Applies need-based sales techniques to attract, expand, and retain customer relationships by identifying products and services to enhance the customer relationship with the bank.
  • Maintains and services a portfolio of $ deposits with emphasis on acquisition of low-cost deposits meeting bank objectives.
  • Maintains and services a portfolio of loans which meet margin and revenue objectives.
  • Thoroughly collects and analyzes customer and prospect financials and other relevant data to assess viability, determine actual cash flow, and perform ongoing credit grade determinations within policy guidelines.
  • Applies a high level of business acumen and credit risk management expertise to identify and structure large, complex loan and deposit opportunities.
  • Prepares and articulates accurate, comprehensive, and relevant information to the Loan Committee for loan approval.
  • Oversee ongoing quality control for a portfolio by executing proper documentation, compliance, and collection efforts.
  • Responsible for achievement of market objectives as set by Bank leadership.
  • Use Customer Relationship Management systems to track sales efforts and prospects.
  • Ensures compliance with internal controls, operational procedures, and risk management policies.
  • Represents the Bank in business development efforts and at networking and community functions.
  • Develop partnerships and collaborate with other lines of business to attain mutual goals and better serve customers.
  • Practices ethical sales behaviors in accordance with Ameris' core values of Integrity and Honesty; always acts in the best interest of the customer when offering additional products and services.

Required Knowledge, Skills and Competencies
  • Strong understanding of cash flow-based lending and insurance agency business models.
  • Proven success in a collaborative, partnership-driven sales environment, managing both internal stakeholders and external client relationships.
  • Strong communication and relationship management skills.
  • Advanced financial analysis capabilities, particularly in evaluating intangible assets.
  • Results-oriented mindset with strong execution focus.
  • Ability and willingness to travel up to 75% to meet with USPF sales teams and agency clients across the United States.

Industry and Work Experience
  • Minimum of 5 years of experience in commercial lending and/or insurance-related finance.
  • 5-7 years of product knowledge, sales processes, and vendor interaction required.
  • 5-7 years of B2B sales experience required.

Academic
  • Bachelor's degree in business or related field required.
  • Certified Treasury Professional (CTP) certification preferred.

Benefits Available to Employees:
Ameris Bank provides a comprehensive employee benefit package to all eligible employees.
  • Medical, Dental and Vision Insurance
  • Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment
  • Life Insurance provided at no additional cost to employees
  • Accidental Death & Dismemberment Coverage
  • Long-Term Disability Coverage
  • Paid Sick and Vacation Leave
  • 11 Holidays
  • Volunteer/Service Day
  • Employee Stock Purchase Plan
  • 401(k) Retirement Plan
  • Ameris Bank matches 50% of your first 8% of contributions to the plan
  • Flexible Spending Accounts
  • Health Savings Account
  • Health Reimbursement Arrangement
  • Supplemental Life & Other Insurance Plans
  • Identity Theft Protection
  • Pet Insurance
  • Legal Insurance
  • Employee Assistance Program
  • Employee Advocacy Program
  • Tickets at Work (Entertainment discounts for Ameris Bank Employees)
  • AT&T Employee Discount
  • Wellness Discounts for Medical Premiums and Other Rewards
  • Employee Referral Incentive
  • Education Assistance
  • Employee Resource Groups

Banking Advantages for Employees:
In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services.
  • Free Interest Checking
  • Free Safe Deposit Box
  • Free Money Orders, Travelers' Checks and Cashier Checks
  • Discount on Mortgage Origination Fee
  • Free Online Banking and Free Unlimited Online Bill Payment
  • Employee Banking Perks

Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.
All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicantss of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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