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Agency Banking Jobs (NOW HIRING)

Fiscal Director

Little Falls, MN · On-site

$100K - $115K/yr

Monitor cash position and oversee agency banking activity to support operational stability and informed cash flow management. * Ensure timely processing and remittance of payroll taxes, employee ...

Comptroller 1

New Haven, CT · On-site

$85K - $95K/yr

Supervises the agency's banking activities and actively manage cash flow to ensure it meets agency needs. * Works with the fiscal department in maintaining cost and salary allocation plans and ...

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Showing results 1-20

Agency Banking information

See salary details

$52.5K

$88.6K

$138K

How much do agency banking jobs pay per year?

As of Aug 5, 2026, the average yearly pay for agency banking in the United States is $88,589.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,500.00 and $102,000.00 per year, depending on experience, location, and employer.

What is the difference between Agency Banking vs Customer Service Representative?

AspectAgency BankingCustomer Service Representative
Required CredentialsBasic banking certifications, training in financial servicesCustomer service skills, sometimes banking knowledge
Work EnvironmentBank branches, retail outlets, mobile banking pointsBank branches, call centers, retail stores
Employer & Industry UsageFinancial institutions, banking networksBanks, retail companies, service providers

Agency Banking involves managing banking services at authorized agents, focusing on financial transactions and banking products. Customer Service Representatives assist clients with banking inquiries, account management, and support. While both roles require customer interaction, Agency Banking emphasizes financial transactions at agent locations, whereas Customer Service Representatives focus on client support within bank branches or call centers.

What are the key skills and qualifications needed to thrive as an agency banking officer, and why are they important?

To excel as an Agency Banking Officer, you need a solid understanding of financial services, basic accounting, and customer onboarding processes, often supported by a background in banking or finance. Familiarity with agency banking platforms, mobile money systems, and digital transaction applications is typically required. Strong interpersonal skills, integrity, and problem-solving abilities help build trust and effectively resolve client issues. These skills are crucial for expanding financial inclusion, ensuring secure transactions, and maintaining customer satisfaction in remote or underserved areas.

What is agency banking?

Agency banking is a financial service model where banks partner with third-party agents, such as retail businesses or individuals, to offer basic banking services on their behalf. These agents act as intermediaries, enabling customers to access banking services like deposits, withdrawals, fund transfers, and bill payments in locations where the bank may not have a physical branch. Agency banking helps extend financial services to underserved or remote areas, promoting financial inclusion. Agents are trained and authorized by the bank, and transactions are typically conducted using point-of-sale (POS) devices or mobile technology. This model benefits both customers, by providing convenient access, and banks, by expanding their reach cost-effectively.

What are some common challenges faced in an agency banking role, and how can they be effectively managed?

Professionals in Agency Banking often face challenges such as managing relationships with a diverse network of agents, ensuring regulatory compliance, and maintaining the quality of customer service across multiple locations. To manage these challenges, it is crucial to establish clear communication channels, provide regular training for agents, and implement robust monitoring systems. Proactive problem-solving and collaboration with both agents and internal teams help maintain consistency and enhance overall service delivery.
More about Agency Banking jobs
What cities are hiring for Agency Banking jobs? Cities with the most Agency Banking job openings:
Infographic showing various Agency Banking job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 9% Part Time, and 20% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $88,589 per year, or $42.6 per hour.

Senior Vice President Commercial Lending (Boston)

The Agency

Boston, MA • On-site

$175K - $250K/yr

Full-time

Medical, Vision, Retirement

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Get AI-powered advice on this job and more exclusive features.

This range is provided by The Agency. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$175,000.00/yr - $250,000.00/yr

Direct message the job poster from The Agency

Banking & Finance Recruitment Specialist

Reports To: Executive Vice President

Position Overview

This senior leadership role oversees a team of commercial lenders while managing a portfolio of complex commercial relationships. The SVP, Commercial Lending Team Leader, plays a key role in driving loan growth, ensuring credit quality, and delivering exceptional client service in alignment with the institution’s strategic and financial objectives.

Key Qualifications
  • Bachelor’s degree in business, finance, or a related field required; formal credit training preferred.
  • Minimum of 10 years of commercial lending experience, including proven portfolio management and team leadership.
  • Strong understanding of commercial credit policy, underwriting standards, and applicable regulatory frameworks.
  • Exceptional sales, relationship management, and negotiation skills.
  • Analytical mindset with a track record of sound credit judgment.
  • Ability to build, lead, and motivate a team of high‑performing lenders.
  • Excellent written and verbal communication abilities.
Core Responsibilities Leadership & Team Development
  • Lead, mentor, and evaluate a team of commercial lenders, fostering professional growth and performance excellence.
  • Provide guidance on loan structuring, credit quality, and customer relationship strategies.
  • Participate in hiring, performance evaluations, promotions, and other personnel decisions in collaboration with executive management.
Credit Oversight
  • Oversee credit functions related to commercial real estate, construction, and commercial & industrial lending.
  • Contribute to the ongoing enhancement and implementation of credit policy and procedures.
  • Participate in loan approvals, portfolio reviews, and management of criticized or problem assets.
  • Ensure that all credit activities adhere to the bank’s risk management and compliance standards.
Business Development
  • Drive new business acquisition and relationship expansion to achieve annual portfolio growth targets of $15–$20 million.
  • Identify and pursue opportunities to deepen relationships through proactive cross‑selling and client engagement.
  • Maintain a strong referral network of professionals such as accountants, attorneys, and real estate brokers.
  • Serve as the relationship manager for a portfolio of commercial clients, maintaining consistent communication and oversight.
  • Review client performance, analyze financial statements, and identify early warning signs of credit deterioration.
  • Support the workout and recovery process on troubled credits, working closely with internal and external resources.
Strategic and Organizational Involvement
  • Collaborate with senior management to shape strategic initiatives, business plans, and lending objectives.
  • Represent the Commercial Lending department in leadership meetings and cross‑departmental discussions.
  • Participate in community and professional organizations to enhance the bank’s visibility and brand presence.
Performance Expectations
  • Achieve growth and profitability goals while maintaining credit quality and customer satisfaction.
  • Demonstrate leadership that promotes a positive and collaborative team culture.
  • Ensure compliance with all internal policies and regulatory requirements.

If you're interested in learning more please contact Brendan Holt

978.451.6921

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Management

Industries

Banking

Inferred from the description for this job
  • Medical insurance
  • Vision insurance
  • 401(k)
  • Pension plan

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