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Agency Banking Jobs (NOW HIRING)

Lulac Head Start Inc

Comptroller 1

New Haven, CT · On-site

$85K - $95K/yr

Supervises the agency's banking activities and actively manage cash flow to ensure it meets agency needs. * Works with the fiscal department in maintaining cost and salary allocation plans and ...

Gate City Bank

Insurance Agency Manager

Fargo, ND · On-site

All other benefits can be located at gatecity.bank/careers. The Insurance Agency Manager leads and coordinates Insurance Advisors and Insurance Operations to ensure efficient workflows, compliance ...

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Agency Banking information

See salary details

$52.5K

$88.6K

$138K

How much do agency banking jobs pay per year?

As of Jun 10, 2026, the average yearly pay for agency banking in the United States is $88,589.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,500.00 and $102,000.00 per year, depending on experience, location, and employer.

What is the difference between Agency Banking vs Customer Service Representative?

AspectAgency BankingCustomer Service Representative
Required CredentialsBasic banking certifications, training in financial servicesCustomer service skills, sometimes banking knowledge
Work EnvironmentBank branches, retail outlets, mobile banking pointsBank branches, call centers, retail stores
Employer & Industry UsageFinancial institutions, banking networksBanks, retail companies, service providers

Agency Banking involves managing banking services at authorized agents, focusing on financial transactions and banking products. Customer Service Representatives assist clients with banking inquiries, account management, and support. While both roles require customer interaction, Agency Banking emphasizes financial transactions at agent locations, whereas Customer Service Representatives focus on client support within bank branches or call centers.

What are the key skills and qualifications needed to thrive as an Agency Banking Officer, and why are they important?

To excel as an Agency Banking Officer, you need a solid understanding of financial services, basic accounting, and customer onboarding processes, often supported by a background in banking or finance. Familiarity with agency banking platforms, mobile money systems, and digital transaction applications is typically required. Strong interpersonal skills, integrity, and problem-solving abilities help build trust and effectively resolve client issues. These skills are crucial for expanding financial inclusion, ensuring secure transactions, and maintaining customer satisfaction in remote or underserved areas.

What is agency banking?

Agency banking is a financial service model where banks partner with third-party agents, such as retail businesses or individuals, to offer basic banking services on their behalf. These agents act as intermediaries, enabling customers to access banking services like deposits, withdrawals, fund transfers, and bill payments in locations where the bank may not have a physical branch. Agency banking helps extend financial services to underserved or remote areas, promoting financial inclusion. Agents are trained and authorized by the bank, and transactions are typically conducted using point-of-sale (POS) devices or mobile technology. This model benefits both customers, by providing convenient access, and banks, by expanding their reach cost-effectively.

What are some common challenges faced in an Agency Banking role, and how can they be effectively managed?

Professionals in Agency Banking often face challenges such as managing relationships with a diverse network of agents, ensuring regulatory compliance, and maintaining the quality of customer service across multiple locations. To manage these challenges, it is crucial to establish clear communication channels, provide regular training for agents, and implement robust monitoring systems. Proactive problem-solving and collaboration with both agents and internal teams help maintain consistency and enhance overall service delivery.
More about Agency Banking jobs
What cities are hiring for Agency Banking jobs? Cities with the most Agency Banking job openings:
What job categories do people searching Agency Banking jobs look for? The top searched job categories for Agency Banking jobs are:
Agency Banking jobs near you
Infographic showing various Agency Banking job openings in the United States as of June 2026, with employment types broken down into 2% Locum Tenens, 2% As Needed, 47% Full Time, 7% Part Time, 2% Temporary, and 40% Contract. Highlights an 93% Physical, 4% Hybrid, and 3% Remote job distribution, with an average salary of $88,589 per year, or $42.6 per hour.

Insurance Agency Manager

PRONTO GENERAL AGENCY, INC.

Austin, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

Company Overview

Founded in 1997 in Harlingen, Texas, Pronto Insurance is a leading property and casualty (P&C) insurance agency with a growing network of more than 200 locations across California and Texas. We are a trusted provider of affordable, accessible, and customized insurance solutions for individuals and families. Driven by a strong commitment to customer service, we offer a wide range of products, including auto, home, renters, and commercial insurance, ensuring our customers receive reliable protection at competitive rates. We are seeking motivated individuals to join our Leadership team.

Insurance Agency Manager:

Job Details

  • Compensation: Hourly Base Pay + Uncapped Commissions & Sales Incentives

  • Schedule: Full time availability required (shifts may include weekends and holidays based on agency hours of operation).

  • Training: Fully paid comprehensive training.

  • Licensing: Must have a valid Limited Lines P&C License (or General Lines P&C License).

Job Duties & Responsibilities

  • Sell company products and services through established channels within your assigned territory.

  • Review daily engagement metrics—including call volume, quote production, closing ratios, and fee averages—to hit performance targets.

  • Execute daily grassroots marketing initiatives to build brand awareness and generate sales leads.

  • Conduct daily follow-up calls utilizing leads generated from marketing events.

  • Establish, monitor, and maintain strong business relationships to drive local marketing activities.

  • Create and coordinate localized agency campaigns to drive revenue and foster customer appreciation.

  • Maintain healthy client relationships, follow up on all active quotes, and process renewal quotes efficiently.

  • Ensure all carrier underwriting (UW) guidelines are strictly followed when binding business.

  • Manage end-of-shift financial administrative tasks, including counting money, balancing the Daily Deposit Report, and preparing daily or nightly bank deposits.

  • Maintain a clean, professional agency environment stocked with marketing materials and office supplies.

  • Travel to various store locations as operationally needed.

  • Recruit, train, coach, and develop sales agents to achieve performance goals.

  • Foster a high-performing, customer-focused culture aligned with the Pronto service model.

  • Ensure agency locations operate efficiently during all scheduled business hours.

  • Coordinate agent and broker activities, including meetings, training sessions, and marketing initiatives.

  • Establish monthly and quarterly sales goals in collaboration with the District Manager or supervisor.

  • Monitor and ensure proper handling of payments, renewal calls, and lead follow-up activities in accordance with company standards.

  • Prepare and maintain sales reports and operational updates as required.

  • Ensure managers and agents complete daily or nightly deposits accurately and on time.

Education & Experience Required

  • High School diploma or equivalent preferred.

  • Customer service and Sales experience is highly preferred.

  • Strong team-building and motivational skills; ability to comfortably present information to teams, clients, and public groups.

  • Bilingual skills (English/Spanish) are required for certain locations.

  • Excellent written and verbal communication skills.

  • Proficiency with computers and data entry is necessary to capture accurate client information quickly.

Benefits & Perks

  • Paid Licensing: We cover the cost of your ongoing license renewals.

  • Paid Training: Comprehensive paid onboarding and training

  • Competitive Medical, Dental, and Vision plans.

  • 401(k) Retirement Plan, plus Short-Term Disability and Life Insurance coverage.

  • Paid Time Off: Earned paid vacations and paid company holidays.




Monday-Friday 9:00am-7:00pm Saturday 9:0am-5:pm Sunday 12pm-5pm (Some locations)
40hrs