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Agency Assistant Jobs in Appleton, WI (NOW HIRING)

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Agency Assistant information

What is an agency assistant?

Agency Assistants are administrative professionals who provide support to agencies, such as advertising, insurance, or real estate firms. Their responsibilities typically include handling communications, scheduling meetings, organizing files, and assisting with client relations and project management. They play a crucial role in ensuring the smooth day-to-day operations of the agency and may also help with research, data entry, and other clerical tasks as needed.

What are the key skills and qualifications needed to thrive as an agency assistant, and why are they important?

To thrive as an Agency Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, often supported by a high school diploma or relevant administrative coursework. Familiarity with office productivity software such as Microsoft Office Suite and basic knowledge of customer relationship management (CRM) systems are commonly required. Excellent communication, multitasking ability, and a proactive attitude are standout soft skills for this role. These skills are vital for efficiently supporting agency operations, ensuring smooth workflow, and fostering positive interactions with clients and team members.

What are some common challenges an agency assistant may face when supporting multiple team members simultaneously?

As an Agency Assistant, you'll often juggle tasks for various team members, which requires strong organizational and communication skills. Balancing competing priorities and managing time effectively can be challenging, especially during high-volume periods or tight deadlines. Adapting quickly to shifting needs and proactively clarifying expectations with your team can help ensure tasks are completed accurately and on schedule. It's also important to stay organized with digital tools and maintain clear documentation to manage assignments efficiently.

What is the difference between Agency Assistant vs Administrative Assistant?

AspectAgency AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer relevant certificationsHigh school diploma; often some college or administrative certifications
Work EnvironmentAgency settings such as marketing, advertising, or talent agenciesOffice environments across various industries
Employer & Industry UsagePrimarily in service, creative, or media agenciesWidespread across corporate, government, and nonprofit sectors
Common Search & ComparisonOften compared for support roles within agenciesMore general administrative support roles

The Agency Assistant typically works within specific agency environments, focusing on supporting agency operations, while the Administrative Assistant has a broader role across various industries, providing general administrative support. Both roles require similar credentials but differ mainly in industry focus and work setting.

What are the most commonly searched types of Agency jobs in Appleton, WI?

The most popular types of Agency jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Agency Assistant jobs?

Cities near Appleton, WI with the most Agency Assistant job openings:

Agency Assistant jobs near you
Infographic showing various Agency Assistant job openings in Appleton, WI as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Retail Asset Protection Associate-Part Time

Scheels

Appleton, WI • On-site

$17.50/hr

Part-time

Re-posted 17 days ago

Scheels rating

7.2

Company rating: 7.2 out of 10

Based on 283 frontline employees who took The Breakroom Quiz

122nd of 739 rated retailers

Job description

Do you love sports, fitness, fashion, or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training.
SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America-offering world-class brands, special attractions, and unmatched customer service.
SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career.
Responsibilities:
Asset Protection
  • Communicate with leadership regarding encounters and investigations
  • Maintain a professional relationship with local authorities and law enforcement agencies
  • Assist leadership with cash handling and transfers
  • Observe customers and associates for potential acts of theft or fraud
  • Taking appropriate action to prevent theft, apprehending individuals engaged in theft activity when prevention is not effective
  • Conducting surveillance and apprehension of external theft suspects in compliance with company ethical standards and apprehension guidelines
  • Monitor video via CCTV and assist in on-site interviews
  • Developing and maintaining knowledge and use of CCTV surveillance equipment
  • Assisting in monitoring store compliance with company policies and procedures relating to theft deterrence, safety, and operational controls, as assigned by the supervisor
  • Maintain a high visible deterrent to crime and positively influence the security incident rate as well as assist with inventory controls
  • Ability to work nights, weekends and holidays based on business needs

Safety
  • Help mitigate security risks to provide a safer environment for employees and customers
  • Welcome all customers, visitors, and vendors professionally and assist them in locating staff within the stores
  • Issue electric handicapped shopping carts to customers and assist in obtaining wheelchairs and shopping carts
  • Make regularly scheduled floor walks to ensure the safety and security of the customers and facility

First Responder
  • React as necessary and assist in handling any situations - shoplifting, medical emergencies, and inclement weather

Requirements:
Customer Service
  • Genuinely and consistently treat co-workers, customers, and business partners like they are the most important person including eye contact, a smile, and a genuine "Thank you"

Culture
  • Approach daily tasks, projects, and follow-up communication with energy and a sense of urgency
  • Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
  • Show respect and appreciation for others and Scheels
  • Arrive to work and meetings 10 minutes early

Team Mentality
  • Genuine interest and action in helping others before yourself, regardless of recognition or reward

Teach-ability
  • Consistent eagerness to listen, learn, apply knowledge, and accept critical feedback
  • Ability to adapt to a changing work environment
  • Ability to apply concepts of basic math, grammar, punctuation, and spelling

Dress Code
  • Meets Scheels dress and grooming expectations in support of a professional, clean, and welcoming environment for customers, co-workers, and business partners

Efficiency
  • Demonstrate pride and ownership of their work while meeting expected deadlines

Education & Experience:
  • High School Diploma/GED College graduate preferred
  • Proven track record of strong communication and organization skills
  • Preference for candidates with prior Loss prevention (2-3 years)
  • Currently certified or willing to become certified in CPR and OC (Oleoresin Capsicum aka pepper spray) foam deployment

Physical Requirements/Lifting Requirements:
Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
Heavy work - Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties to minimize the risk of injury.
Benefits:
To see a full list of benefit offerings from Scheels, visit scheels.com/careers.
EQUAL EMPLOYMENT OPPORTUNITY
Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, and/or expression, genetic information, marital status, status concerning public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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