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Agency Assistant Jobs in Iowa (NOW HIRING)

Tailwind Group Inc

Community Assistant

Ames, IA · On-site

$12/hr

The Community Assistant is primarily responsible for providing high-quality customer service and ... We are not accepting resumes from recruiters or employment agencies for this position.

Tailwind Group, Inc.

Community Assistant

Ames, IA · On-site

$12/hr

The Community Assistant is primarily responsible for providing high-quality customer service and ... We are not accepting resumes from recruiters or employment agencies for this position.

Tailwind Group, Inc.

Community Assistant

Ames, IA · On-site

$12/hr

The Community Assistant is primarily responsible for providing high-quality customer service and ... We are not accepting resumes from recruiters or employment agencies for this position.

Tailwind Group, Inc.

Community Assistant

Ames, IA · On-site

$12/hr

The Community Assistant is primarily responsible for providing high-quality customer service and ... We are not accepting resumes from recruiters or employment agencies for this position.

Tailwind Group Inc

Community Assistant

Ames, IA · On-site

$12/hr

The Community Assistant is primarily responsible for providing high-quality customer service and ... We are not accepting resumes from recruiters or employment agencies for this position.

Tailwind Group Inc

Community Assistant

Ames, IA · On-site

$12/hr

The Community Assistant is primarily responsible for providing high-quality customer service and ... We are not accepting resumes from recruiters or employment agencies for this position.

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All JobsAgency JobsAgency Assistant JobsAgency Assistant Jobs in Iowa

Agency Assistant information

What is an agency assistant?

Agency Assistants are administrative professionals who provide support to agencies, such as advertising, insurance, or real estate firms. Their responsibilities typically include handling communications, scheduling meetings, organizing files, and assisting with client relations and project management. They play a crucial role in ensuring the smooth day-to-day operations of the agency and may also help with research, data entry, and other clerical tasks as needed.

What are the key skills and qualifications needed to thrive as an agency assistant, and why are they important?

To thrive as an Agency Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, often supported by a high school diploma or relevant administrative coursework. Familiarity with office productivity software such as Microsoft Office Suite and basic knowledge of customer relationship management (CRM) systems are commonly required. Excellent communication, multitasking ability, and a proactive attitude are standout soft skills for this role. These skills are vital for efficiently supporting agency operations, ensuring smooth workflow, and fostering positive interactions with clients and team members.

What are some common challenges an agency assistant may face when supporting multiple team members simultaneously?

As an Agency Assistant, you'll often juggle tasks for various team members, which requires strong organizational and communication skills. Balancing competing priorities and managing time effectively can be challenging, especially during high-volume periods or tight deadlines. Adapting quickly to shifting needs and proactively clarifying expectations with your team can help ensure tasks are completed accurately and on schedule. It's also important to stay organized with digital tools and maintain clear documentation to manage assignments efficiently.

What is the difference between Agency Assistant vs Administrative Assistant?

AspectAgency AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer relevant certificationsHigh school diploma; often some college or administrative certifications
Work EnvironmentAgency settings such as marketing, advertising, or talent agenciesOffice environments across various industries
Employer & Industry UsagePrimarily in service, creative, or media agenciesWidespread across corporate, government, and nonprofit sectors
Common Search & ComparisonOften compared for support roles within agenciesMore general administrative support roles

The Agency Assistant typically works within specific agency environments, focusing on supporting agency operations, while the Administrative Assistant has a broader role across various industries, providing general administrative support. Both roles require similar credentials but differ mainly in industry focus and work setting.

What are the most commonly searched types of Agency jobs in Iowa?

The most popular types of Agency jobs in Iowa are:

What cities in Iowa are hiring for Agency Assistant jobs?

Cities in Iowa with the most Agency Assistant job openings:

Agency Assistant jobs near you
Infographic showing various Agency Assistant job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Community Assistant

Tailwind Group Inc

Ames, IA • On-site

$12/hr

Part-time

Re-posted 28 days ago

Job description

Job Type
Part-time
Description
Tailwind Group is a top twenty owner and manager of off-campus student housing and brings a wealth of knowledge to the industry. We are committed to creating and sustaining a workplace culture that is second to none. We strive to fight for the highest possible good of the people that matter most, including our team members! Attracting and retaining the most talented and passionate individuals in our industry is an ongoing objective at Tailwind Group. We would love for you to join our team!
The Position: The Community Assistant is primarily responsible for providing high-quality customer service and dedication to our current and future residents. A successful Community Assistant will provide excellent customer service to our residents and administrative support to the office staff, take pride in the property, and understand that this role is critical to the reputation of the property.
The Property: The Quarters Ames is a resort-style housing community consisting of 195 units and 518 beds, specifically built and designed with Iowa State University students in mind.
This is a part-time position working a variable schedule, not to exceed 29.5 hours per week. Rotating nights and weekends are required and may vary based on property needs.
The compensation rate for this position is $12.00 per hourplus bonus potential. This rate is determined by current market data based on the position requirements and complexities.
Responsibilities & Duties
  • Demonstrate excellent customer service during each encounter with residents, prospects, vendors, officials, and community members.
  • Participate and assist with the execution of marketing efforts on campus and in the community, customer appreciation events, and other special events.
  • Respond to leasing inquiries from prospects by making appointments, conducting tours, maintaining show units, and completing follow-ups with the potential resident.
  • Assist with annual unit turnover and help execute move-in/move-out procedures.
  • Complete administrative and Front Desk tasks and duties.
  • Ensure accurate file documentation and assist in the collection of required fees in accordance with company policy.
  • Seek feedback from residents and communicate them with the team.
  • Respond to after-hour emergency issues as needed.
  • Perform other duties as directed by Property Manager.

Requirements
  • Prefer for our Community Assistants to live onsite and be currently enrolled at the university.
  • Demonstrated ability to work in a growing, fast-paced environment managing multiple projects simultaneously.
  • Possess strong administrative, organization, and communication skills.
  • Demonstrate a high level of integrity and professionalism.
  • Be a self-motivated individual and excel at working in a team environment.
  • Ability to have a positive and innovative approach to problem-solving.
  • Proficiency in all Microsoft Office programs: Excel, Word, PowerPoint, and Outlook.

To learn more about our core values, mission, and vision, check out: http://thetailwindgroup.com/.
A complete list of responsibilities and duties can be provided during the interview process.
This position is not eligible for Visa sponsorship at this time. Tailwind Group is an Equal Opportunity Employer.
Notice to Third Party Agencies: We are not accepting resumes from recruiters or employment agencies for this position.

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