Aftermarket Manager Jobs (NOW HIRING)

ROSENBAUER STATEMENT

At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology for more than 150 years because when lives are at stake anything less is unacceptable. As the world's largest manufacturer of fire equipment, we make sure our vehicles, production teams, and service personnel are ready to do what is necessary to keep communities safe.

POSITION SUMMARY

The Aftermarket Materials Handler will pull, pack, and ship orders received by the Aftermarket Sales Representatives. They will communicate to the sales teams on order updates, company stock order statuses, and complete intercompany transfers.

ESSENTIAL FUNCTIONS

All employees are required to support Rosenbauer's Mission, Vision, and Values. The following are the essential duties of this position and do not include marginal functions that are incidental to the performance of fundamental job duties. The scope and duties of a given position may change or be temporarily altered based on the business needs of Rosenbauer.

1. Receive tickets from Aftermarket Sales representatives and pull parts to fill corresponding orders.
2. Package parts for shipment to designated customers.
3. Confirm accuracy with Aftermarket Sales representatives.
4. Ship all aftermarket orders in the most cost effective and timely manner.
5. Communicate back to Aftermarket Sales personnel and customers tracking numbers for each order.
6. Actively updates the CRM system with information regarding order and backorder status.
7. Works with shipping to optimize parts shipments and reduce shipping times.
8. Work closely with warehouse management to ensure timely and accurate order shipments.
9. Ensure all orders are entered into Rosenbauer's defined CRM system.
10. Update ticket changes to both quote requests and purchase orders in a timely and frequent manner.
11. Conduct frequent and documented communications with Aftermarket Sales regarding ticket status.
12. Communicates parts needs and changes in demand to the Aftermarket Manager frequently.
13. Actively shares knowledge with fellow associates and helps team members to succeed.
14. Performs other duties and responsibilities as required by management to meet the needs of the company.

Tools to be utilized:

Hand tools, power tools, Sawzall, drill, hammer, prybar, bander- metal/cloth, and ratchet straps.

K

Knowledge, Education, and/or Experience:

• High school diploma/GED.
• Previous experience operating a forklift preferred.
• Ability to obtain a forklift certification required.
• 3+ years of experience working in a shipping and receiving function preferred.

S

Skills:

Language:

• Able to read blueprints and work from spec books.
• Able to follow written and verbal directions.
• Able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Math:

• Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, fractions, and decimals.

Computer:

• Able to perform simple tasks, such as creating an email and using basic commands. Use of Microsoft office suite (excel, word, etc.), and adobe for viewing prints.

A

Abilities:

• Able to communicate progress of projects to the appropriate supervisor.
• Able to identify quality issues, recognize changes within the production process, and adjust as needed.
• Able to prioritize work and to multitask while adhering to deadlines.
• Able to work with minimal supervision in a team environment.
• Able to understand and follow all safety policies to promote a safe working environment for all.

OTHER QUALIFICATIONS

CHECK IF APPLIES

Give Examples as Necessary

Driving- license

x

May be required to operate company vehicles (John Deere tractor, box truck/pickup truck, and trailer) to move parts needed from building to building for production purposes.

Driving- Own Vehicle

Hours of work- Ability to work evenings and/or weekends occasionally

x

Overtime as needed to meet the needs of the department.

Travel- Local

Travel- Overnight

Travel- Prolonged Periods

Qualifications- Other

x

Must be able to obtain a forklift certification.

Equal Opportunity Employer/individuals with disabilities/protected veterans. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information please review the Know Your Rights notice from the Department of Labor.

All offers of employment are contingent upon the successful completion of a pre employment drug screening.