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After Sales Manager Jobs in Oak Ridge, TN (NOW HIRING)

Consult with clients after sales or contract signings in order to ensure ongoing customer ... Excellent organizational and time management skills Who We Are: Reeb Millwork is one of the largest ...

Sales Manager

Knoxville, TN · On-site

$70K - $100K/yr

Develop sales associates to increase their knowledge, experience, and earnings year after year. * Relationship Management : Cultivate strong relationships with customers in a designated territory to ...

As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are ...

Area Sales Manager

Knoxville, TN · On-site

$60K - $125K/yr

Area Sales Manager Knoxville, TN | Remote About Western Funding Inc. Western Funding, a dynamic and ... Average annual earnings after the first year : approximately $79,000 * Average annual earnings for ...

Area Sales Manager

Knoxville, TN · On-site

$60K - $125K/yr

Area Sales Manager Knoxville, TN | Remote About Western Funding Inc. Western Funding, a dynamic and ... Average annual earnings after the first year : approximately $79,000 * Average annual earnings for ...

Area Sales Manager

Knoxville, TN · On-site

$60K - $125K/yr

Area Sales Manager Knoxville, TN | Remote About Western Funding Inc. Western Funding, a dynamic and ... Average annual earnings after the first year : approximately $79,000 * Average annual earnings for ...

Area Sales Manager

Knoxville, TN · On-site

$60K - $125K/yr

Area Sales Manager Knoxville, TN | Remote About Western Funding Inc. Western Funding, a dynamic and ... Average annual earnings after the first year : approximately $79,000 * Average annual earnings for ...

Regal is seeking a results-driven Group Sales Manager to lead and grow our group sales business. In ... Eligibility to participate in our 401(k) retirement plan with company match after age 21 and one ...

The Southeast USA Regional Sales Manager (RSM) is a customer-facing professional responsible for ... Provide exceptional customer support before, during, and after the sales process. * Demonstrate ...

All Sales Consultants are responsible for maintaining the appearance of the store, stockroom, and ... after the delivery and record that call on your Comfort Guide and in the CRM (Door Counts ...

All Sales Consultants are responsible for maintaining the appearance of the store, stockroom, and ... after the delivery and record that call on your Comfort Guide and in the CRM (Door Counts ...

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After Sales Manager information

See Oak Ridge, TN salary details

$26.3K

$72.5K

$136.2K

How much do after sales manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for after sales manager in Oak Ridge, TN is $72,514.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $92,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an after sales manager, and why are they important?

To thrive as an After Sales Manager, you need expertise in customer service, product knowledge, and sales management, often backed by a degree in business or a related field. Familiarity with CRM systems, warranty management software, and reporting tools is typically required, and relevant certifications in customer service or sales can be advantageous. Outstanding communication, problem-solving, and leadership abilities help you build strong client relationships and manage teams effectively. These skills ensure customer satisfaction, drive repeat business, and support organizational growth in competitive markets.

What is the role of an after sales manager?

An after sales manager oversees customer service and support after a product or service has been sold, ensuring customer satisfaction and addressing issues or complaints. They coordinate with sales, technical teams, and clients to improve service quality, often using CRM tools and maintaining strong communication skills.

What are some common challenges an after sales manager faces, and how can they effectively address them?

After Sales Managers often encounter challenges such as managing customer expectations, coordinating timely service delivery, and ensuring consistent communication between customers and technical teams. To address these issues, it's important to establish clear processes for handling service requests, invest in ongoing team training, and leverage customer feedback to improve service quality. Building strong relationships with both internal teams and clients helps prevent misunderstandings and ensures a high level of customer satisfaction.

What does an after sales manager do?

An After Sales Manager is responsible for ensuring customer satisfaction after a product or service has been sold. They oversee teams that handle customer support, warranty claims, repairs, and maintenance services. Their main goal is to build long-term relationships with customers by resolving issues efficiently and improving the overall customer experience. After Sales Managers also analyze feedback to enhance products and services, and often work closely with sales and technical teams.

What is the difference between After Sales Manager vs Customer Service Manager?

AspectAfter Sales ManagerCustomer Service Manager
Primary FocusOverseeing post-sale support, warranty, and service processesManaging customer interactions, satisfaction, and support
Required CredentialsRelevant industry experience, technical knowledge, often certifications in service managementCustomer service experience, communication skills, sometimes certifications in customer relations
Work EnvironmentService centers, technical support teams, field serviceCall centers, retail stores, online support teams
Industry UsageCommon in manufacturing, automotive, electronicsWidespread across retail, hospitality, tech sectors

The After Sales Manager focuses on managing post-sale services, warranties, and technical support, ensuring customer satisfaction after purchase. In contrast, the Customer Service Manager handles overall customer interactions, support, and satisfaction during all phases of the customer journey. Both roles require strong communication skills but differ in technical expertise and scope of responsibilities.

What are popular job titles related to After Sales Manager jobs in Oak Ridge, TN? For After Sales Manager jobs in Oak Ridge, TN, the most frequently searched job titles are:
What job categories do people searching After Sales Manager jobs in Oak Ridge, TN look for? The top searched job categories for After Sales Manager jobs in Oak Ridge, TN are:
What cities near Oak Ridge, TN are hiring for After Sales Manager jobs? Cities near Oak Ridge, TN with the most After Sales Manager job openings:

Territory Sales Manager - Knoxville

REEB Millwork

Knoxville, TN • Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago


Reeb Millwork rating

7.8

Company rating: 7.8 out of 10

Based on 19 frontline employees who took The Breakroom Quiz


Job description

Specialty Building Products is a people first organization. Reeb® is an SBP Brand.

You may be wondering, why should I join Specialty Building Products?

  • We live our Core Values and they reflect what we actually believe and how we actually behave. They are who we are. You are joining a team that is built upon a strong culture and standards for success.
  • Flexibility is offered here; we trust in the expertise, skills and actions of our employees. This role offers a hybrid work schedule.
  • We welcome you to something bigger than yourself with all the tools necessary to excel in your role.
  • Grow with us; we offer a career, not just a job. We value your perspective and want to learn more about you with a commitment to laying the foundation for you to build a successful career with us.

Reeb® Millwork an SBP Brand is currently looking for a Territory Sales Manager to join our VALUES based organization. We seek to serve people first, and we operate according to a moral compass aimed at doing what is right even when it is hard. This business-to-business sales opportunity demands a talented sales professional that is hardworking, knowledgeable, and completely devoted to their craft. Candidate must have the ability to service/grow existing accounts and gain new accounts throughout territory through development and implementation of strategic sales plans and forecasts to achieve company objectives.

Work requires substantial knowledge of items sold and spends at least 75% on the road with customers.  This position works out of their home office. The candidate should reside in or adjacent to Knoxville, TN

  • Develop an effective plan annually to grow sales in the territory and execute that plan.  This will require the ability to recognize market pressures and threats and to make necessary adjustments to insure continued growth.
  • Take direct responsibility for all customers in an assigned territory through in depth contact.  Assume consultative selling role with customer base.  Answer customers’ questions about products, prices, availability, product uses and credit terms
  • Provide comprehensive training to customers that will include product knowledge, 2g expertise, a clear understanding of the value breadth of resources available on REEB.com, pricing support, effective and efficient resolution of product and customer concerns, and clear direction on accounting and credit responsibilities of both parties.
  • Pursue and participate in local home shows and dealer functions ( i.e. Contractor Nights, trips to Reeb)
  • Visit all accounts on a regular basis as needed and arranged by the Sales Manager and the specific customer
  • Develop and build relationships with existing and new customer base.  This will include demonstrating a consultative selling role with the customers and providing a partnership to support profitable business growth.
  • Excellent communicator and presenter.  Will need to make sales presentations.  Keep management apprised of all competitive situations (i.e. pricing, promotions, conditions) by use of weekly sales reports and regular communication
  • Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
  • Negotiate details of contracts and payments and prepare sales contracts and order forms.
  • Consult with clients after sales or contract signings in order to ensure ongoing customer satisfaction.
  • Monitor market conditions, product innovations, and competitors' products, prices, and sales.

Qualifications – A qualified candidate will have:

  • A valid driver’s license with a Safe driver history required.
  • Work remotely and reside in or adjacent to Knoxville, TN
  • Proficient in MS Office Suite (PowerPoint, Excel, Word, Teams), e-mail and internet savvy
  • Outstanding communication, interpersonal and leadership skills
  • Excellent organizational and time management skills

Who We Are:

Reeb Millwork is one of the largest distributors of millwork products such as door slabs, exterior and interior pre-hung door units, and columns.  We are committed to providing the highest quality products and customer satisfaction. We cannot do this without a hardworking team dedicated to doing their best, who strive to go above and beyond.

Perks of working at Reeb Millwork:

  • Competitive Pay
  • Schedule: Generally, Monday to Friday – 1st Shift (but can based on customer needs)
  • Sales Commission
  • Comprehensive benefits package includes Medical, Dental, Vision
  • Company-Paid Life Insurance & Disability
  • 401(k) with Employer match
  • Paid Vacation & Holidays 

Reeb Millwork is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


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