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After Hour Answering Service Remote Jobs in Raleigh, NC

Liveops

Remote Customer Service Agent

Chapel Hill, NC · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Liveops

Remote Customer Service Agent

Raleigh, NC · Remote

$15 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Liveops

Remote Customer Service Agent

Durham, NC · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Liveops

Remote Customer Service Agent

Apex, NC · Remote

$11.75 - $15.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Liveops

Remote Customer Service Agent

Cary, NC · Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Liveops

Remote Customer Service Agent

Wake Forest, NC · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Liveops

Remote Customer Service Representative

Apex, NC · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Hours * Choose your own schedule by self-scheduling 30-minute blocks or commits. * Hours of ...

Liveops

Remote Customer Service Representative

Cary, NC · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Hours * Choose your own schedule by self-scheduling 30-minute blocks or commits. * Hours of ...

HMG Careers

Sales and Service Agent Remote

Bunn, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... hours and clear paths for advancement into leadership and management. You will work remotely ...

HMG Careers

Remote Sales and Service Advisor

Garner, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... hours and clear paths for advancement into leadership and management. You will work remotely ...

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Showing results 21-40

All JobsAfter Hour Answering Service JobsAfter Hour Answering Service Remote JobsAfter Hour Answering Service Remote Jobs in Raleigh, NC

After Hour Answering Service Remote information

See Raleigh, NC salary details

$11

$22

$33

How much do after hour answering service remote jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for after hour answering service remote in Raleigh, NC is $22.25, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $27.12 per hour, depending on experience, location, and employer.

What is an after hour answering service remote?

An After Hour Answering Service Remote position involves handling phone calls, messages, and inquiries from clients or customers outside of regular business hours, all while working from home. Employees in this role are responsible for providing customer support, taking messages, transferring calls, or dispatching urgent requests as needed. This job is commonly found in industries like healthcare, legal, and service-based businesses that require 24/7 support. Strong communication skills, reliability, and the ability to work independently are essential for success in this position.

What are the key skills and qualifications needed to thrive as an after hour answering service remote?

To thrive as an After Hour Answering Service Remote representative, you need excellent verbal communication, active listening, and multitasking skills, typically supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is expected. Outstanding empathy, patience, and problem-solving abilities help you handle diverse caller situations with professionalism and care. These skills ensure efficient, reliable, and compassionate service for clients and their customers outside regular business hours.

What are some common challenges faced by remote after hour answering service agents, and how can they be managed?

Remote after hours answering service agents often encounter challenges such as managing high call volumes during peak times, handling urgent or emotionally charged situations, and maintaining focus while working independently. To manage these challenges, it's important to establish a quiet, dedicated workspace, follow clear protocols for urgent scenarios, and prioritize self-care to prevent burnout. Regular check-ins with supervisors and team members can also provide valuable support and guidance.

What is the difference between After Hour Answering Service Remote vs Virtual Receptionist?

AspectAfter Hour Answering Service RemoteVirtual Receptionist
CredentialsNone required, training providedTypically requires customer service or administrative experience
Work EnvironmentRemote, call center or home-basedRemote, often working directly with clients
Employer UsageUsed by businesses needing after-hours coverageUsed by companies seeking live front-desk or admin support
Common TasksAnswering calls, taking messages, basic customer inquiriesScheduling, answering calls, customer interaction, administrative tasks

While both roles operate remotely and involve customer communication, After Hour Answering Service Remote focuses on handling calls outside regular hours, often with minimal credentials. Virtual Receptionists provide live, front-desk support during business hours, often requiring prior experience. Understanding these differences helps businesses choose the right service for their needs.

What are the most commonly searched types of After Hour Answering Service jobs in Raleigh, NC?

The most popular types of After Hour Answering Service jobs in Raleigh, NC are:

What are popular job titles related to After Hour Answering Service Remote jobs in Raleigh, NC?

For After Hour Answering Service Remote jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching After Hour Answering Service Remote jobs in Raleigh, NC look for?

The top searched job categories for After Hour Answering Service Remote jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for After Hour Answering Service Remote jobs?

Cities near Raleigh, NC with the most After Hour Answering Service Remote job openings:

After Hour Answering Service Remote jobs near you
Infographic showing various After Hour Answering Service Remote job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $46,270 per year, or $22.2 per hour.

Remote Customer Service Agent

Liveops

Chapel Hill, NC • Remote

$13.25 - $17.75/hr

Contractor

Re-posted 8 days ago

Job description

Customer Service Agent — Independent Contractor (Remote)

Location: Remote (US-Based)

Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide services.
  • Set your own schedule by self-scheduling in 30-minute blocks.
  • Provide a distraction-free home office environment.
  • Provide and maintain your own equipment.
  • Handle inbound and/or outbound customer service calls.
  • Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
  • Minimum 1 year of phone-based customer service experience.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems and accurately document call notes.
  • Comfortable working independently under contract.
  • Patience, professionalism, and strong problem-solving skills.
Compensation
  • Submit invoices and receive payment for services performed pursuant to contract.
  • Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
  • Independent Contractors are responsible for their own taxes and business expenses.
Application & Certification Process
  • Complete an online application.
  • Pass a background check (non-refundable processing fee applies).
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete client-specific certification requirements prior to servicing calls.
Computer & Technology Requirements
  • Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
  • Wired high-speed internet connection required.
  • USB headset required.
  • Android or Apple smartphone required for authentication purposes.
  • Some clients may require additional security measures or equipment.
  • Review detailed technology requirements
Hours
  • Flexible scheduling; client hours of operation vary.
  • Availability expectations differ by client program.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

Liveops logo

About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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