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Aesd Jobs (NOW HIRING)

Intrepidgs

Program Manager

Melbourne, FL

Demonstrated knowledge of Army Europe, 2TSB, and AESD operational policies and procedures. * Experience with APMS, ITAS, and ITSM tools and processes. * Strong leadership, communication, and ...

Integral

Computer Systems Analyst II

Aberdeen, MD · On-site

$95K - $115K/yr

... AESD) REMEDY ticketing system • Resolves NIPR (unclassified) and SIPR (classified) enterprise, hardware, and software technical issues, including (but not limited to) system and end user account ...

Logistics Management Institute

$115K - $160K/yr

Lead comprehensive technical support to the ACE through Army Enterprise Service Desk (AESD) cases, ensuring timely resolution and documentation of issues. * Oversee Service Desk operations to align ...

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How much do aesd jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for aesd in the United States is $20.33, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Administrative Executive Secretary/Assistant (AESD), and why are they important?

To thrive as an Administrative Executive Secretary/Assistant, you need strong organizational, time management, and communication skills, often supported by a diploma or degree in business administration or a related field. Proficiency in office software such as Microsoft Office Suite, calendar management systems, and sometimes knowledge of bookkeeping or CRM tools is important. Attention to detail, discretion, adaptability, and professionalism are standout soft skills for this role. These abilities are crucial for efficiently managing executive schedules, handling sensitive information, and ensuring smooth office operations.

What is the difference between Aesd vs Aed?

AspectAesdAed
CertificationsTypically requires specialized training and certification in electrical systems and safetyRequires certification in electrical safety and emergency response
Work EnvironmentPrimarily works in industrial, commercial, or construction sitesOften found in emergency response, healthcare, and public safety settings
Industry UsageUsed in electrical maintenance, construction, and industrial sectorsCommon in emergency medical services and safety equipment sectors

While both Aesd and Aed involve electrical safety and emergency response, Aesd typically refers to roles focused on electrical systems and safety in industrial environments, whereas Aed is associated with emergency medical devices and public safety. The choice depends on the specific industry and certification requirements.

What are AESDs?

AESD most commonly refers to 'Automated External Surveillance Devices' or 'Area Education Service Districts,' depending on the context. In the education sector, an AESD (Area Education Service District) is a regional agency that provides support services to local school districts, such as teacher training, curriculum development, and special education resources. These organizations aim to improve educational quality and efficiency across multiple districts by sharing expertise and resources.

What are some common challenges faced by an Assistant Education Support Director (AESD) and how can applicants prepare to address them?

An Assistant Education Support Director often encounters challenges such as balancing administrative duties with direct support to students and staff, managing multiple stakeholders' expectations, and ensuring compliance with educational policies. To prepare, applicants should develop strong organizational and communication skills, familiarize themselves with relevant regulations, and be ready to adapt to changing priorities in a dynamic school environment. Building collaborative relationships with educators, parents, and district leaders is also crucial for success in this role.
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Aesd jobs near you
Infographic showing various Aesd job openings in the United States as of May 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 87% In-person, and 13% Hybrid job distribution, with an average salary of $42,285 per year, or $20.3 per hour.
Customer Service Administrator

Customer Service Administrator

By Light Professional IT Services

Richmond, VA

$17.50 - $23.50/hr

Other

Posted 10 days ago

Job description

Job Title

Full Spectrum Operations LLC (FSO) is a SDVOSB JV between American Communication Solutions LLC, an SBA VetCert verified SDVOSB, and By Light Professional IT Services LLC (By Light). FSO is looking for personnel to support the Regional Network Enterprise Center (RNEC) Joint Base Langley-Eustis (JBLE), Virginia, Local Network Enterprise Center (LNEC) Fort Gregg-Adams, Virginia, and Joint Expeditionary Base Little Creek Fort Story (JEBLCFS), Virginia, with classified and unclassified communication systems support. Personnel will provide Site Management, Infrastructure Operation and Maintenance (O&M) – Unified Communications, Inside Plant (ISP), Customer Service Telephone, Outside Plant (Cable) (OSP), Battery Maintenance, Cable Locates; Systems Management – Mission Server, Automation and Network Support, Cybersecurity, and Tier II Customer Support; Land Mobile Radio; and Configuration Management support.

Work is on site and core duty hours are 0700 – 1700, Monday through Friday, excluding Federal holidays. All personnel will work an 8-hour workday.

Responsibilities
  • Support and operate the Customer Service Desk, for telecommunications technology support, receiving and responding to all requests for assistance not resolved by the Army Enterprise Service Desk (AESD).
  • Ensure trouble tickets or service orders have been submitted in the trouble ticket database of record for all trouble and service requests received.
  • Support customer telephone requirements that include responding to service requests, isolation and repair of telephone troubles.
  • Process requests for all moves, adds, and changes requirements utilizing the NetPlus TMS.
  • Maintain files for all completed work requests.
  • Forward communications trouble tickets to the appropriate work center or branch for fault isolation and problem resolution.
  • Process requests for all moves, adds, and changes requirements.
  • Prepare weekly, monthly, and quarterly IT Metrics Reports.
  • Support after duty hour emergency maintenance requirements that include the restoral and/or other actions that cannot wait until normal duty hours.
  • Collect, enter, and maintain customer billing data using NetPlus TMS and conduct customer satisfaction surveys.
  • Generate ad-hoc reports on billed services in NetPlus TMS as requested.
  • Accurately maintain the NetPlus TMS database, identifying physical location and status of the telephone lines for E911 response purposes.
  • Perform other duties as required.
Required Experience/Qualifications

  • Education: Possess an Associate's degree or higher.

  • Minimum of three years of customer service desk experience.

  • Certifications: CompTIA Security+

  • Has user level experience with Microsoft Windows OS, Microsoft Office Products (including Visio) and Adobe Acrobat.

  • Fluent in the spoken and written English language, to include the usage of technical terms commonly used in information technology (IT), network routing and switching, telecommunications, IT maintenance, and technical control facilities.

  • Has the ability to interface with management and brief senior leadership on status of program status and risks (both technical and programmatic).

Preferred Experience/Qualifications
  • Supported the U.S. Army or other DoD Agency.
  • Has the communication skills to effectively interface with senior military officials, managers, and subordinates.
Special Requirements/Security Clearance
  • Security Clearance: Secret

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