Advocate Coordinator Jobs (NOW HIRING)

JOB SUMMARY: The Peer Advocate Coordinator provides direct supervision to Parent Partners and Peer Partners, ensuring that direct reports attend the Child & Family Team (CFT) and actively participate in development of the CFT. The Peer Advocate Coordinator participates in Network and Service Area meetings and trainings, as appropriate. Peer Advocate Coordinators assist staff in the documentation of mental health services, assign cases, problem solve with professional staff, represent Star View in the community and within state outreach agencies, as well as hiring and training staff.

MINIMUM QUALIFICATIONS:

Education

High School diploma or equivalent (e.g. GED, HiSET, etc.) required

College degree preferred

Experience

Lived experience as a parent of a child who received services from DCFS, DMH, Probation and worked through it to be able to share their experience and assist other families, OR personal/lived experience as a consumer of services from DCFS, DMH, Probation, recovery from SUD and worked through it to be able to share their experience and assist other families.

Minimum of two (2) years experience with SED youth.

License or Certification

Valid California Driver's License.

Parent Partner Training Academy Certification (to be completed within 1 year of hire date).

Other Qualifications Required:

Ability to interact and communicate both verbally and in writing with seriously emotionally disturbed adolescents, parents, foster parents, caregivers, schools, other staff, physicians, county agencies, other health care and social services providers and the public in a professional manner.

Ability to assist professional and Para-professional staff in understanding and honoring family perspective.

Ability to relate to children with emotional disturbances and their families.

Ability to drive to and from client's homes and the community, Countywide and adjacent communities in personal vehicle.

Ability to perform clear, concise and timely documentation.

Ability to make appropriate linkages to community resources, especially related to the Mental Health, Education, Medical, and Social Services fields.

Assist TEAMMATES in meeting the LA county contract requirement of 24/7 response services, including but not limited to initial face to face contact, crisis intervention and problem resolution in person or via phone during scheduled hours, after hours and weekends for assigned and team clients.

ESSENTIAL DUTIES

1. Ability to interact and communicate both verbally and in writing with seriously emotionally disturbed youth and families in TEAMMATES programs.

2. Conduct field observations, shadowing staff during visits with parents and/or families; offer guidance and/or acknowledgements based on observations.

3. Ability to assist staff in understanding and honoring specific language and cultural competencies of clients as required.

4. Will schedule one on one supervision with staff and be available to support and offer guidance.

5. Responsible for advocating on behalf of families to represent their best interests, without alienating professionals, including but not limited to addressing caregiver/parent complaints.

6. Develop specialties over time, such as housing, domestic violence, substance abuse or community linkages.

7. Monitors, reviews and approves, activity notes or billable mental health progress notes EMR.

8. Collaborates with treatment team to assure case management and collateral objectives in the care plan are current.

9. Ability to assist TEAMMATES in meeting all LA County contract requirements related to enrollment, service provision, and disenrollment within all stipulated timeframes and guidelines.

   OTHER DUTIES AND RESPONSIBILITIES

1. Promotes Youth and Family Teaming to solve problems.

2. Assists parents in tempering expectations to reasonable developmental milestones.

3. When and if a program need should arise, may be required to carry or cover a caseload.

4. Conduct performance reviews of staff with Parent Partner Manager.

5. Supervises corrective or disciplinary action including termination.

6. Actively participates in the agency's and SBHG's Total Quality Management and Continuous Quality Improvement systems which support compliance with Joint Commission and other accreditation standards as applicable.

7. Participates in TQM activities as requested including CQI subcommittees, probes, peer review, audit and/or tracer activities.

1. May provide direct service/intervention with families, along with accurately documenting services/interventions.