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Advanced Medical Support Assistant Jobs in Alabama

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Advanced Medical Support Assistant information

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$26.3K

$41.5K

$55.7K

How much do advanced medical support assistant jobs pay per year?

As of Aug 2, 2026, the average yearly pay for advanced medical support assistant in Alabama is $41,469.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,300.00 and $46,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Advanced Medical Support Assistant, and why are they important?

To thrive as an Advanced Medical Support Assistant, you need strong organizational skills, knowledge of medical terminology, and experience with healthcare administration, often supported by prior clerical or medical office experience. Familiarity with electronic health record (EHR) systems such as VistA or CPRS, appointment scheduling software, and compliance protocols is typically required. Excellent communication, customer service, and multitasking abilities help you effectively interact with patients and coordinate with clinical staff. These skills are critical for ensuring efficient patient flow, accurate record-keeping, and high-quality patient service within healthcare facilities.

What are Advanced Medical Support Assistants?

Advanced Medical Support Assistants (AMSAs) are healthcare professionals who provide administrative support in medical settings, particularly within the Veterans Health Administration and similar organizations. They are responsible for scheduling appointments, managing patient records, handling phone calls, and assisting both patients and medical staff with administrative processes. AMSAs play a crucial role in ensuring the smooth operation of healthcare services by coordinating communication and maintaining accurate patient data. Their work helps improve patient care by streamlining administrative tasks and enhancing the efficiency of healthcare teams.

How does an Advanced Medical Support Assistant typically interact with clinical staff and patients throughout the day?

As an Advanced Medical Support Assistant (AMSA), you serve as a crucial link between patients and clinical staff. Your day frequently involves coordinating appointments, managing patient flow, and relaying important information to both providers and patients. AMSAs often collaborate closely with nurses, physicians, and other administrative staff to ensure efficient clinic operations and positive patient experiences. This role requires strong communication skills and the ability to multitask in a fast-paced healthcare environment.
What are popular job titles related to Advanced Medical Support Assistant jobs in Alabama? For Advanced Medical Support Assistant jobs in Alabama, the most frequently searched job titles are:
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What cities in Alabama are hiring for Advanced Medical Support Assistant jobs? Cities in Alabama with the most Advanced Medical Support Assistant job openings:
Advanced Medical Support Assistant jobs near you
Infographic showing various Advanced Medical Support Assistant job openings in Alabama as of July 2026, with employment types broken down into 80% Full Time, and 20% Contract. Highlights an 100% In-person job distribution, with an average salary of $41,469 per year, or $19.9 per hour.

Medical Support Assistant (Advanced)

SD Department of Veterans Affairs

Tuscaloosa, AL

$46K/yr

Other

Re-posted yesterday

Job description

The Advanced Medical Support Assistant supports the Clinic Practice Management Service at the Tuscaloosa VA Medical Center. The position supports Tuscaloosa, Selma, AL and corresponding Mobile, Rural Health Clinics, and/or inpatient units. May be assigned to a Patient Aligned Care Team (PACT) model, Behavioral Health Interdisciplinary Program (BHIP) Mental Health Team, Ancillary Services, Consult Management team, Call Center team, or a Specialty Care Setting.
Qualifications:Basic Requirements:
  • United States Citizenship: Be a citizen of the United States (U.S.). Non-citizens may be appointed when it is not possible to recruit qualified citizens according to 38 U.S.C. 7407(a).
  • Experience: None.
  • Education: You must possess one of the following: High school diploma, General Education Development equivalency certificate, or proficiency certificate from a State or territorial-level Board or Department of Education.
  • Licensure/Certification/Registration. None
  • English Language Proficiency: Candidates must be proficient in spoken and written English in accordance with 38 U.S.C. 7403(f).
  • Grandfathering Provision: All Medical Support Assistants (MSAs) employed in Veterans Health Administration (VHA) in this occupation on the effective date of this qualification standard (February 20, 2026) are considered to have met all qualification requirements for the title, series, and grade held, which are a part of the basic requirements of the occupation. For employees who do not meet all the basic requirements required in this standard, but who met the qualifications applicable to the position at the time they were appointed to it, the following provisions apply:(1) Such employees may be reassigned, promoted, or changed to a lower grade within the occupation.(2) Employees who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed, on a temporary or permanent basis, until they fully meet the basic requirements of the standard.(3) If an employee who was converted to Title 38 hybrid status under this provision leaves the occupation, the employee loses protected status and must meet the full VA qualification standard requirements in effect at the time of reentry to the occupation.

Grade Determinations: Medical Support Assistant (Advanced) GS-06:
Experience: One (1) year of experience equivalent to the next lower grade level in Federal service (GS-05). Experience includes: independently performs a full range of duties related to the delivery of healthcare services in an inpatient or outpatient setting. Advises clinical staff on current administrative processes. The MSA is responsible for answering phones, greeting patients, relaying messages to appropriate staff inside or outside of the unit, scheduling appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines. Assignments at this level include, but are not limited to: scheduling, canceling, re-scheduling patient appointments and/or consults; entering no-show information; monitoring appointment requests from multiple electronic sources; participating in huddles with other MSAs and/or clinic staff to determine the daily needs of the clinic, monitoring both inpatient and outpatient appointments in areas of responsibility; verifying and updating demographics and insurance information when patients check-in for appointments. Coordinates administrative functions relating to emergency and non-emergency transfers to other VA facilities or private hospitals and determines appointment type based on the patient's eligibility status (i.e., TRICARE, sharing agreements, collaterals, research patient, VA employee, etc.).
AND
Demonstrated Knowledge, Skills, and Abilities (KSA): In addition to the experience above, the candidate must demonstrate all of the following KSAs:
  1. Advanced knowledge of the technical health care process, including scheduling across interdisciplinary coordinated care delivery and/or community care models, and patient health care portals as they relate to access to care.
  2. Advanced knowledge of policies and procedures associated with interdisciplinary coordinated care delivery and/or community operational activities that affect patient flow, as well as patient support administrative functions (e.g., appointment cycles, outside referrals, follow-up care, overbooking, provider availability).
  3. Advanced knowledge of medical terminology due to the technical language used by clinicians.
  4. Ability to collaborate and communicate effectively with a wide range of medical clinicians across multiple disciplines (e.g., medical doctors, nurse practitioners, physician assistants, psychologists, psychiatrists, social workers, clinical pharmacists, and nursing staff) to support team goal-setting and ensure medical care needs are met.
  5. Ability to independently set priorities and organize work to meet deadlines while ensuring compliance with established processes, policies, and regulations.
  6. Ability to communicate tactfully and effectively, both verbally and in writing, with internal and external customers.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.
The full performance level of this vacancy is GS-06.
Physical Requirements: See VA Directive and Handbook 5019, Employee Occupational Health Service for requirements. See VA Directive and Handbook 5019, Employee Occupational Health Service for requirements.Education:This position requires one of the following: High school diploma (including homeschooling), General Education Development (GED) certificate- Proficiency certificate issued by a State or Territorial Board or Department of Education, Post-high school education. If you do not have one of the education levels listed above, but you were in the Medical Support Assistant occupation (GS-0679) on a permanent appointment with the Department of Veterans Affairs as of February 5, 2026, meeting all qualification requirements as part of the grandfathering provision. Education cannot be credited without documentation.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.Employment Type: OTHER

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